Jacobs U.K. Limited

Solution Architecture

Our Solutions Architecture service provides expert guidance in designing and structuring robust, scalable, and future-proof cloud solutions. We collaborate closely with clients to understand their unique challenges and objectives and ensure alignment with strategic goals and long-term sustainability.

Features

• Tailored Designs: Customised solutions that fit specific project needs.
• Holistic Approach: Considering the entire ecosystem, from technology to business-processes.
• Scalability: Designs that accommodate growth and changing requirements.
• Security by Design: Incorporating security principles from the outset.
• Deep Domain Experience: Within the engineering, environment and flooding sectors.

Benefits

• Risk Mitigation: Proactive identification and mitigation of potential risks.
• Interoperability: Integration with existing systems and future-proofing.
• Cost Optimisation: Efficient use of resources and cost-effective designs.
• Stakeholder Alignment: Ensuring alignment with stakeholder expectations.

£716 to £2,176 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hugh.mcmichael@jacobs.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

820955356171428

Contact

Hugh McMichael
0131 659 1500
hugh.mcmichael@jacobs.com

Planning

• Planning service: Yes
• How the planning service works: We engage with clients to understand their vision, goals, and constraints. Collaboratively, we define architectural principles and high-level design. We assess feasibility, considering technical, operational, and budgetary aspects. Detailed blueprints are developed, addressing scalability, redundancy, and security. Regular reviews ensure alignment with evolving project needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Jacobs believe that for sustainable outcomes to be achieved, training for delivered products and solutions must be comprehensive, involving all stakeholders from top to bottom. This inclusive approach ensures that everyone benefits from our expertise and time spent with you. Upon completion of our services, we will not only have delivered your project or programme on time and within budget but will have become an integrated part of your organisation, adding value beyond the specified outcomes. This provides you with a solid foundation for future successful delivery
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We engage with clients to understand their vision, goals, and constraints. Collaboratively, we define architectural principles and high-level design. We assess feasibility, considering technical, operational, and budgetary aspects. Detailed blueprints are developed, addressing scalability, redundancy, and security. Regular reviews ensure alignment with evolving project needs.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Rigorous testing at every stage to validate functionality and performance. Automated and manual testing to identify defects and bottlenecks. Load testing, stress testing, and security testing. Performance tuning for optimal system responsiveness. Continuous monitoring for ongoing quality assurance.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our ongoing support ensures your organisation has a support offering aligning to your needs. This includes ongoing maintenance, troubleshooting and future enhancement identification.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Email support available 9am-5pm Monday to Friday (UK time) with a typical response time of 48 hours (SLAs to be agreed on a case-by-case basis).
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support can be provided at various levels depending on the solutions and the customer requirements. Support levels can range from a basic feedback form to a full helpdesk facility with 365 day coverage depending on the SLA.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd's Register
• ISO/IEC 27001 accreditation date: 01/01/2024
• What the ISO/IEC 27001 doesn’t cover: ISO certification is location, staff and corporate application ; specific, covering in-house developed applications, meaning ; depending upon client need (for example, developing on ; client hardware) we may require client certification, or ; additional discussions.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Jacobs achieved its previous climate commitments in 2020, becoming carbon neutral for its operations and business travel and adopting 100% low-carbon electricity. In 2022, we ; further committed to ensuring every project becomes a climate response opportunity, to achieving net-zero greenhouse gas emissions across the value chain by 2040, and to maintaining carbon neutrality status and 100% low-carbon electricity for operations.

  Equal opportunity

  The ACE network is at the heart of Jacobs drive to reduce the disability employment gap by making Jacobs a fantastic place to work for all. They provide information, resources, and networking opportunities regarding physical, mobility and cognitive disabilities to disabled staff and to staff who provide caregiving services. Jacobs have also achieved a top score in the 2021 Disability Equality Index (DEI), a national benchmarking tool on corporate policies and practices related to disability inclusion and workplace equality.; ; Our range of fantastic employee networks help represent those who may otherwise feel a lack of representation in the workplace and encourage discussion on relevant topics to tackle issues around workforce inequality. These include networks covering disability support, Latino talent, Black talent, LGBTQI+ talent, army veterans and a women network as well as the OneWorld network which aims to be an inclusive environment that actively nurtures and supports our diverse employees and clients across all ethnicities and cultures.

  Wellbeing

  Jacobs values the wellbeing of not just employees on their projects, but everyone worldwide. In this regard, Jacobs and mental health professionals have teamed up to develop a free mental health check-In tool called 'One Million Lives' to help users assess their current state of mind and provide suggestions for growth. It also offers resources if someone needs more urgent help at the time of accessing the platform. It can be difficult to understand the many factors that contribute to overall mental health and to this tool allows a history of check-ins to be built, to allow users to self-assess mental health over time and identify declining mental health periods.

Pricing

• Price: £716 to £2,176 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hugh.mcmichael@jacobs.com. Tell them what format you need. It will help if you say what assistive technology you use.