Agile Byte Ltd

SPLUNK integration and delivery Service

Supports your adoption of SPLUNK including legacy transition, integration, data security and live running. Agile Byte will enable you to integrate SPLUNK components into your infrastructure, harnessing the benefits it brings to your specialist operational areas such as the Security Operating Centre (SOC) monitoring and network operating centre (NOC) functions.

Features

• Professional design experience within SPLUNK and Amazon AWS domains
• Fully scalable implementations of SPLUNK solutions hosted on Amazon AWS
• Application of SPLUNK technology design and architectural principles
• Design for security risk assessment outcomes
• Comprehensive service design tailored to organisational requirements
• SC & DV security cleared specialists in building HMG services
• Enterprise monitoring and alerting solutions
• Access and Audit controls
• Agile implementation of SPLUNK solutions
• Delivery of real-time analytics and operational dashboards

Benefits

• Proven track record of SPLUNK delivery into the AWS Cloud
• A flexible pragmatic and agile delivery roadmap for SPLUNK implementation
• Target and address critical cyber security issues
• Expert understanding of network domains and their integration
• AWS solutions that deliver maximum value for money
• SPLUNK implementations tailored to your business, strategy, standards and policies
• Highlight opportunities and gaps in current delivery projects and operations
• Assessment of security needs across the data processing life cycle
• Harness synergies within the wider enterprise
• Secure on-boarding of data

£450 to £1,300 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at James.hodgson@agilebyte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

821837461370362

Contact

James Hodgson
07973 155968
James.hodgson@agilebyte.co.uk

Planning

• Planning service: Yes
• How the planning service works: We offer a pre-engagement planning service to map out customer needs and determine a workable delivery approach.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Help, Training and Support information and documentation will be provided within the Hosted Service. Agile Byte can also provide chargeable onsite training to meet specific customer needs.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Assistance Manager
  • SPLUNK
  • AWS

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We will provide Agile Byte experts to assist customers with migrating to the cloud and when off boarding work with customers to output data in desired format.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Agile Byte quality management service is designed to provide assurance that required quality levels have been achieved in our solutions. We will work with customers to develop a quality and test acceptance plan which defines how specific functional and non-functional requirements (including performance) can be assured. We commonly apply a quality gate approach to enter and exit key delivery stages for each project and these quality gates will confirm that specific criteria have been met and are evidenced. Typical quality assurance activities will include data migration audits, automated performance test, including load and soak testing, resilience tests such as DR failover and backup tests.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Agile Byte Assistance Manager SaaS is entirely virtualized and portable across different IaaS platforms or physical hosting infrastructure. We would work with customers to determine a required service design covering support and any interaction required with other customer suppliers. These support arrangements would be aligned with our service offering and SLA.

Service scope

• Service constraints: No constraints apply. Agile Byte can provide on site support or remotely via email and telephone.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: According to the SLA
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: We provide a technical account manager. Our support levels cover UK business hours. Our support costs are covered in quoted rates.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QSL Ltd
• ISO/IEC 27001 accreditation date: 191/12/2019
• What the ISO/IEC 27001 doesn’t cover: Customer specific processes and procedures which Agile Byte are required to follow in the delivery of services.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Agile Byte, we recognise that climate change is the defining challenge of our time. As stewards of the planet, we are resolute in our mission to mitigate its impact. Here’s how we lead the charge: 1. Carbon Neutrality: - We pledge to achieve net-zero carbon emissions across our operations. - Through energy efficiency, renewable sources, and carbon offsets, we minimise our footprint. 2. Sustainable Practices: - Circular Economy: We design products with longevity in mind, promoting reuse and recycling. - Supply Chain Responsibility: Our suppliers adhere to eco-friendly practices. - Reducing Waste: We encourage responsible consumption. 3. Innovation and Research: - We have invested in green technologies, including an innovative domestic heating startup. 4. Transparency and Reporting: - We disclose our environmental impact openly. - Regular sustainability reports hold us accountable. 5. Inspiring Change: - We encourage customers to make sustainable choices. - Our campaigns raise awareness and inspire collective action. 6. Long-Term Vision: - We envision a world where business thrives without compromising the planet. - Our commitment transcends quarterly reports—it’s about safeguarding generations to come. In summary, at Agile Byte, we don’t just adapt to climate change; we drive transformation. By weaving sustainability into our DNA, we contribute to a healthier, more resilient Earth.

  Covid-19 recovery

  At Agile Byte, we remain committed to the well-being of our employees, customers, and communities. During the pandemic we were able to scale rapidly to fully remote working operations without disruption to our ongoing projects and support operations. As we navigate the challenges posed by the pandemic and its aftermath, we prioritise safety, resilience, and support. Through responsible business practices, empathy, and adaptability, we aim to emerge stronger together.

  Tackling economic inequality

  At Agile Byte, we recognise that economic disparities persist globally. As a responsible corporate citizen, we actively work toward a more equitable society. Here’s how we champion economic justice: 1. Fair Wages and Benefits: - We ensure that every employee is fairly remunerated. 2. Supplier Diversity: We collaborate with diverse suppliers including other SMEs. By supporting small businesses, we contribute to economic growth in underserved communities. 3. Inclusive Hiring Practices: - We actively recruit from diverse backgrounds, aiming for representation at all levels. - Our commitment extends beyond tokenism—we foster an inclusive workplace culture. 4. Long-Term Vision: We envision a world where economic opportunities are accessible to all. In summary, at Agile Byte, we don’t just talk about economic equality; we aim to dismantle barriers. By fostering economic empowerment, we contribute to a more just and prosperous future.

  Equal opportunity

  At Agile Byte, we firmly believe in equal opportunity for all. We actively promote diversity, foster an inclusive work environment, and ensure fair treatment regardless of race, gender, age, or background. Our recruitment processes are fair, transparent, and free from bias. We actively seek talent from all backgrounds, regardless of race, gender, age, disability, or sexual orientation. Additionally, we collaborate with diverse suppliers, supporting small businesses and enterprises. Our procurement practices prioritise inclusion and economic empowerment.Together, we strive to create a workplace where everyone’s talents are recognised and valued.

  Wellbeing

  At Agile Byte, our commitment extends beyond profits—it encompasses the holistic wellbeing of our staff and customers. We recognise that a thriving workplace and satisfied clientele are the cornerstones of sustainable success. Here’s how we champion wellbeing: 1. Employee Wellness: - Health and Safety: We invest in robust health and safety protocols, ensuring our employees work in secure environments. - Work-Life Balance: Our flexible work arrangements empower staff to maintain equilibrium between professional and personal lives. - Physical Fitness: We encourage physical activity through fitness challenges, and wellness incentives. 2. Inclusive Culture: - Diversity and Inclusion: We celebrate differences and actively promote diversity. Our inclusive culture ensures everyone feels valued and respected. - Equal Opportunities: We offer equal growth opportunities regardless of gender, ethnicity, or background. - Empowerment: Staff voices matter. We listen, act on feedback, and empower employees to contribute to decision-making. 3. Customer Wellbeing: - Safe Spaces: Our physical and digital spaces prioritise customer safety. Cleanliness and hygiene are non-negotiable. - Product Quality: We rigorously test and ensure the safety of our products, aiming for excellence. - Transparent Communication: We keep customers informed about any changes, ensuring trust and transparency

Pricing

• Price: £450 to £1,300 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at James.hodgson@agilebyte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.