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SSG Advisory Ltd

Cloud Advisory Services - Learn and Develop

SSG Advisory's Cloud Support Service will help you to design, procure and implement cloud-based services. This includes IT infrastructure audit; ITSM review; TOM development; ICT sourcing strategy; market assessment of cloud serviceproviders; procurement management; migration and transition of services; and ongoing vendor relationship management.

Features

  • Independent expert review of major IT projects
  • Proven audit-based approach
  • Vendor agnostic advice and technology selection services for strategic procurements
  • Follow-up review after recommendations are implemented
  • Governed and co-ordinated portfolios of change for the business
  • Knowledge transfer to the customer team
  • Lessons learnt/continuous improvement activities
  • Upskilling and training of customer staff
  • IT governance and service management
  • Leadership team presentations, ongoing stakeholder engagement for adoption management

Benefits

  • Opportunities analysis to leverage existing/new assets and services
  • Reduces problems in delivery and live service
  • Assures that major projects are following appropriate governance arrangements
  • Increased confidence that projects will deliver anticipated benefits
  • Opportunities analysis to leverage existing/new assets and services
  • Increased visibility of supplier performance
  • Lessons learnt and continuous improvement embedded for future contracts
  • Enhanced capability, including cloud/IT service delivery, supplier/contract management
  • Increased transparency of services/costs and greater control of services
  • Business transformation advice, strategic positioning of tailored cloud procurement roadmap

Pricing

£600 to £1,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ant.harrison@ssgadvisory.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 2 2 5 1 0 8 1 8 3 1 9 1 6 1

Contact

SSG Advisory Ltd Ant Harrison
Telephone: 07854727005
Email: ant.harrison@ssgadvisory.com

Planning

Planning service
Yes
How the planning service works
We will engage with you prior to project commencement to identify your exact needs. We will continue to engage with you throughout the project to ensure the benefits are realised.

We will help you to understand the options you have for cloud computing and then develop an options appraisal and business case to select the best way forward. Our standard process is to look at the costs, benefits and risks for each option.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We will help you to develop transition/migration strategies for your cloud-based services.

For example when moving from on-premise office services to cloud services such as Office 365 , we will help you understand the complexity of the data migration tasks and the options you have in relation to dealing with applications and data integrated into your existing on-premise solutions, ensuring systems continue to work on any new platforms.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We will help you to ensure you receive high-quality services by working as an independent expert to evaluate your supplier's performance, recommending how problems can be avoided and working pro-actively to ensure your programme and/or project is successful.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Cyber security consultancy

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
Ongoing vendor relationship management

Service scope

Service constraints
Any constraints will be identified as part of our client engagement process

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hours Mon-Fri
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Our support levels are negotiated separately with each client so that they reflect the specialist needs of that client.

We aim to respond to clients within 30 minutes of any communication, and offer remote access to our consultants through Zoom and Teams. If required we can provide services 24/7/365.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

We encourage clients to use demand-led cloud services (payment based on utilisation) to minimise waste and reduce carbon emissions. Where possible we work remotely using Teams or Zoom to minimise travel, and if on-site work is required we use public transport where practical.

Pricing

Price
£600 to £1,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ant.harrison@ssgadvisory.com. Tell them what format you need. It will help if you say what assistive technology you use.