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WAVESTONE ADVISORS UK LIMITED

Collaborative Cloud Implementation Support

Our Collaborative Cloud Implementation Support service provides planning and migration support to clients seeking to leverage the benefits of cloud hosted collaboration software. Our support extends sourcing, migration planning, project management and change management. Our offering covers any cloud hosted solutions (e.g. Office 365, G-suite, IBM, CRMs, etc.).

Features

  • Validates existing estate assessment
  • Defines migration plan by service or bundle of services
  • Defines pilot and migration key success factors
  • Performs IT and business pilot
  • Supports sourcing/procurement of services
  • Manages migration and roll-out of services
  • Analyses usage metrics (BI), personas and use cases
  • Provides user-focused change management planning and implementation
  • Provides IT support-focused change management planning and implementation
  • Performs training, coaching, communication and support actions

Benefits

  • Anticipates and addresses HR impacts of the transition
  • Ensures seamless and timely migration
  • Organises user acceptance testing
  • Monitors and improves user adoption
  • Includes Change Management as an integral part of the project
  • Aims to boost productivity by enabling interdisciplinarity and collaboration
  • Develops agility by leveraging new ways of working
  • Enhances employee experience by providing simplicity and quality of service

Pricing

£550 to £1,950 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukpublicsector@wavestone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 2 3 3 1 6 9 7 8 5 4 0 7 1 9

Contact

WAVESTONE ADVISORS UK LIMITED Wavestone
Telephone: 020 3002 1760
Email: ukpublicsector@wavestone.com

Planning

Planning service
Yes
How the planning service works
Our Collaborative Cloud Implementation Support service helps buyers implement cloud software services by developing detailed planning for transitioning from legacy hosted and on-premise IT services to Cloud-based technologies. Throughout the planning and implementation, we ensure that all activities are aligned to the defined strategy and optimised to achieve the benefits defined in the business case. By following a proven and structured approach, transition risks are minimised.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
As part of our change management activities, we provide training to end users for the collaborative clouds solution we implement (face-to-face training, online training). The objective of these training courses is to develop knowledge of features and ensure user adoption. In addition, we provide training for existing IT employees to ensure they are best equipped to manage the new cloud platforms.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our Collaborative Cloud Implementation Support service provides planning and migration support to clients seeking to leverage the benefits of cloud hosted collaboration software. Our offering covers any cloud hosted solutions (e.g. Office 365, G-suite, IBM, CRMs, etc.). Following detailed planning, migration is delivered in waves by bundle of services. Each wave is managed discretely and migrates a specific group of interdependent IT Services. It includes the following activities: Assessment, Design, Implementation, Testing, Migration and Support. We orchestrate all dependent parties and workstreams, providing direction and control to ensure risks, issues and dependencies are closely managed thus ensuring migration activities can take place as scheduled and with minimal impact to service. We monitor usage metrics and take appropriate measures to ensure user adoption.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our Collaborative Cloud Implementation service helps buyers define pilot key success factors and effective test plans, including User Acceptance (UAT) and Operational Acceptance (OAT) Test criteria. We also ensure that the benefits defined at the start of the project are met.
Our own delivery teams follow a robust quality management process to support the delivery of our services.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security crisis management simulation
  • Security awareness
  • Supply chain risk management
  • Resilience and recovery strategy
  • Platforms security and optimisation review
  • Operational Resilience and Recovery
  • Security Assurance
  • Identity & Access Management
  • Security Operations Centre (SOC)
Certified security testers
Yes
Security testing certifications
Other
Other security testing certifications
  • PASSI (issued by the French national security agency ANSSI)
  • OSCP
  • GPEN

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
N/A

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
LTSI
ISO/IEC 27001 accreditation date
01/02/21
What the ISO/IEC 27001 doesn’t cover
IN OUR ISO/IEC 27001 CERTIFICATION, WE ARE CERTIFIED ONLY FOR THE FOLLOWING: SECURTIY AUDITS INCIDENT RESPONSE SERVICES
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Moving to cloud can help fight climate change through moving to more sustainable facilities. The process of moving to cloud can also identify opportunities to streamline technology needs and reduce the overall hardware requirements, also positively impacting sustainability

Covid-19 recovery

Moving to cloud often enables improved ways of working for employees or improved contact points for customers, both of which are in support of different working styles and improved mental and physical health

Tackling economic inequality

Moving to cloud can create new requirements for the organisation based on a shift in the IT operating model, leading to opportunities for skills change and possible new roles. It also supports development of new services and capabilities from cloud providers which can lead to new jobs and skills

Equal opportunity

In support of our equal opportunities policy all of our projects make use of our diverse community of employees. We always look for opportunities to engage with our customers around multiple topics, including where we can share learning and good practice in areas such as equality and equal opportunities

Wellbeing

Moving to cloud can enable improved ways of working for employees, supporting different working styles which help with both physical and mental health. In addition, the ability of cloud to enable remote working helps to build more diverse project and organisational communities through equal access to services and communications

Pricing

Price
£550 to £1,950 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukpublicsector@wavestone.com. Tell them what format you need. It will help if you say what assistive technology you use.