Helyx Secure Information Systems Ltd

Geographic Information Systems (GIS) - Training Services

Helyx is a professional services company specialising in the provision of information management, exploitation, assurance, and geospatial information services and solutions. Our cloud support services support the implementation of geospatial enabled capability, incorporating planning, set-up, testing, deployment, transition, integration, training, service management and support of GIS cloud based solutions.

Features

  • Cloud solutions for geospatial data and mapping services
  • Fixed and deployed geospatial cloud solutions
  • Cloud planning and consultancy services
  • On-boarding (and off-boarding) for secure private cloud services
  • Business analysis for private cloud services
  • Private cloud project specification and selection
  • Set up, migration and deployment of private cloud services
  • Transition management and Service Integration and Management services (SIAM)
  • Context based training for private cloud services
  • Task Workflow Automation

Benefits

  • Direct access to GIS specialists, consultants and technical experts
  • Informed decision making, with expert data and information analysis
  • Optimised solutions to meet your business objectives
  • Design Authority review, with experts in GIS information exploitation
  • Managed solutions, reducing your overheads
  • Transformation of geographic information, into valuable, accurate business data
  • Rapid on-boarding and off-boarding including migration and transition services
  • Enhanced situational awareness, with visual presentation of geographic data
  • The ability to inform your organisation, with location based information
  • Access to the latest GIS technologies and applications

Pricing

£500 to £1,800 a transaction a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@helyx.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

8 2 3 6 6 8 2 1 7 4 8 0 5 9 2

Contact

Helyx Secure Information Systems Ltd Ian Dent-Krauze
Telephone: 01684 273725
Email: gcloud@helyx.co.uk

Planning

Planning service
Yes
How the planning service works
Our cloud support services are designed to assist buyers plan how they’ll implement a private cloud hosting service. Our particular niche is in the design, delivery and in-service support of geospatial systems (GIS) and services, to facilitate information management and exploitation in fixed and deployed environments. From the outset, we take a user-focused approach by engaging directly with our customers, to understand their precise needs and business context. Whether for a new cloud-based service or an existing service that is migrating to the cloud, we ensure that we fully understand the service construct and its associated application, infrastructure and security architecture. Our core service incorporates business and user requirements definition, gathering system requirements, process engineering, detailed analysis and vendor assessment, functional modelling and managing scope. These services complement a broader range of activities such as building business cases, benefits management and organisational or workflow design. Specifically, an options analysis helps identify potential improvements for consideration. We also provide comprehensive and detailed specifications in response to the project scope, typically based upon requirements gathered in a collaborative manner. These activities are followed by service strategy and design, and continues with transition management and service integration and management services.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Geographic Information Systems (GIS)
  • Geographic Information Systems (GIS) for Deployed and Fixed Environments
  • Esri ArcGIS and other mapping software solutions
  • Task Workflow Automation
  • Mission Planning
  • Multi-criteria Analysis
  • Decision Support
  • Data Quality

Training

Training service provided
Yes
How the training service works
Helyx specialises in the design and delivery of tailored context-based training solutions. All our training solutions, whether for small projects or large-scale complex programmes, are designed and delivered to meet your unique requirements; and all adhere to the Defence Systems Approach to Training (DSAT). Helyx training services include the following, which can be provided as individual components, or in their entirety as part of an end-to-end solution, for large-scale and complex programmes: Scoping Study; Training Gap Analysis (TGA); Training Options Analysis (TOA); Training Needs Analysis (TNA); Training Design and Development; Training Delivery; Training Evaluation. We tailor our delivery approach to ensure the most beneficial training method for both individual and collective training, including: Computer Based Training (CBT); Train The Trainer (TTT); Instructor Led Training (ILT); On the Job Training (OJT). We can deliver training at a location appropriate to you, whether that be at your offices or deployed in the field.
Training is tied to specific services
Yes
Services the training service works with
  • Geographic Information Systems (GIS) and associated software
  • Information Management and Information Exploitation

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our experienced project and technical teams support organisations during the deployment and migration of cloud services. We can help create and implement an efficient migration and deployment strategy and plan, which incorporates full project management support and considers crucial aspects, such as cut-over plans, business readiness, go/no-go criteria, provision of roll-back services and user testing.
In particular, we support the transition from a current way of working to a desired future state, recognising the specific implications of using cloud technology. We take into account the potential requirements for business change effort, handover plans to business-as-usual, transition governance and escalation, enhanced user support, risk management plans and deployment plans.
Additionally, we can help with the procurement, handling, storage, dissemination and retrieval of large volumes of data and supporting information, whilst ensuring interoperability with legacy systems.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Geographic Information Systems (GIS)
  • Geographic Information Systems (GIS) for Deployed Situational Awareness (DSA)
  • Geographic Information Systems (GIS) for Deployment
  • Geographic Information Systems (GIS) for Deployed and Fixed Environments
  • Esri ArcGIS and other software mapping solutions

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Helyx has adopted a tailored approach to project management, which is fully compliant and consistent with ISO9001 (Quality Management) and based on PRINCE2, Agile, and Managing Successful Programmes (MSP) best practices developed by the UK Office of Government Commerce. Our process is flexible and pragmatic and supports project management from start-up to project closedown, and is tailored according to the size, complexity, risk and value of the task to be undertaken. All Project Managers are formally trained practitioners. Quality assurance and performance testing services are integral to our project approach and operate according to ITIL best practice. Specifically, each project is fully tested and quality assured by specially nominated teams with dedicated Technical Governance.
At the outset of every project, the roles and responsibilities of all team members are fully defined. Ultimately, the necessary controls relating to performance (quality), time and cost are vested in the authority of the Project Manager, with appropriate senior management and Project Board governance, combined with a management by exception philosophy, and working within clearly defined tolerances. Controls are applied by the Project Manager, and facilitated through team meetings and customer meetings.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Security architecture design, development and implementation
  • Identity and Access Management (IdAM) design, development and implementation
  • Information Based Security Approach (IBSA) design, development and implementation

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Ongoing support services requirements are defined and tailored to user requirements on a case-by-case basis.

Service scope

Service constraints
Service criteria is defined during requirements definition.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We will respond immediately to acknowledge your requirement and to discuss and agree your resolution in line with service level agreements.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels are tailored to user requirements.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
A number of partner agreements to facilitate provision of services

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
List X

Social Value

Fighting climate change

Fighting climate change

Fighting climate change
Helyx has join and is an active member of the UK Business Climate Hub. We are committed to net zero emissions. We regularly use local suppliers when procuring for our business. We have reduced paper flow within our administrative team and now process the majority of our documentation on our network rather than printing. We encourage our employees to recycle by having recycle areas within our offices, we also arrange a collection of our used coffee pods to ensure they are recycled. We have recently begun a project to become carbon neutral across our holdings group, we are undertaking an analysis to understand our current position and to map out the next steps to move towards carbon neutrality. We encourage our employees to ensure lights, laptops, screens, and heaters, for example, are turned off at the end of the working day, with offices remaining closed if not in use. We operate a cycle to work scheme for our employees, and the team regularly work from home to encourage our employees to travel only when necessary.
Covid-19 recovery

Covid-19 recovery

Helyx is actively recruiting and has adopted a distributed approach to business that supports Covid-19 recovery.
Tackling economic inequality

Tackling economic inequality

Tackling economic inequality
As a services based company, we do not procure a vast amount of items, however we operate a diverse supply chain that includes self-employed suppliers, SMEs and local companies. We are also members of the Prompt Payment Code scheme.
Equal opportunity

Equal opportunity

Helyx is a committed equal opportunities employer. We invest in our workforce through the provision of continual professional development and through-life learning. To facilitate learning from experience, we employ individuals on a varied range of tasks (including role rotation), including peer organised skilled oriented employment. This approach is complemented by a formal appraisal process, coaching and mentoring. We also run regular company-wide events for individuals to share their experiences and to provide an opportunity to learn from each other and to consider and implement better ways of working. Occasionally, external guest speakers are also invited to participate. Moreover, we foster a culture and environment where individuals have the opportunity for improvement and advancement and where authority is delegated, so people are empowered, accept responsibility, and can identify opportunities for improvement. All our workforce have access to company funded training, and to be registered in their area of expertise with professional bodies.
Wellbeing

Wellbeing

The wellbeing of our workforce is paramount, and we have an employee assistance program, with access to additional support when needed. We offer our employees access to counselling services, virtual GPs, annual health screening, meditations and calming exercise apps, funds towards fitness memberships, access to a local gym near to our offices and annual flu jabs. We offer our employees an optional private healthcare policy and access to Medicash, which covers the cost of dental & optical treatments, tests & scans, chiropody, complementary and alternative therapies. We have trained one employee in mental health to include Mental Health First Aid and Diploma in Mental Health. We regularly communicate with our employees regarding their mental health and how to access help if required. We have begun implementing a diversity training package for all employees and have already undertaken an Unconscious Bias training course. We have an equal opportunities policy, it is our company policy not to discriminate against job applicants, or its workers on the basis of their gender, sexual orientation, marital or civil partnership status, gender reassignment, religion or belief, race (including colour, nationality, ethnic or national origin), disability, age, pregnancy (or being on or having taken maternity leave), or trade union membership, or the fact that they are a part-time worker or that they work on a fixed term contract.

Pricing

Price
£500 to £1,800 a transaction a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@helyx.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.