Data Preparation
AmdoSoft offers Altair Monarch self service data preparation for extracting, combining, cleaning, transforming and sharing curated datasets for various data and analytics and data extraction processes.
Monarch allows data extraction from various data sources and pdf documents by individual business users or completely automated as part of an end-to-end solution.
Features
- Breadth of Data Sources
- Ease of Data Connectivity
- Profiling and Classification
- Data Modeling
- Data Blending
- Data Sharing
- Data Quality and Cleansing
- Data Joining
- Data Workflows
- End to End Automation
Benefits
- Free up Valuable Time
- Automating Tasks
- Improve Quality of Data
- Get more Value from Data
Pricing
£630 to £4,500 a licence a month
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
8 2 4 4 2 0 1 7 6 4 9 0 0 7 5
Contact
AmdoSoft Systems LTD
David Griffith
Telephone: +44 33 0001 0494
Email: dg@amdosoft.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Hybrid cloud
- Service constraints
- There are no constraints, and our Monarch can be used by and across every department/agency.
- System requirements
- Windows 10, Windows Server 2012/2016/2019
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24 hours Mon-Friday
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
Silver Support - Monday - Friday 9.00am - 5.00pm.
Gold Support - Monday - Friday - 8.00am - 6.00pm (at an extra cost).
Platinum Support - 24 / 7 / 365 (at an extra cost). - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Online or onsite training, with user documentation and support.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- At the end of the contract we can extract users data on request and in line with relevant data protection considerations.
- End-of-contract process
- At the end of the contract an organisation can request user data to be extracted. We will work closely with the customer so that this happens on time and in line with relevant data protection considerations.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- Yes
- Compatible operating systems
- Windows
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- Use Monarch’s Rest API to enable external systems to kick off and control automated workflows.
- API documentation
- Yes
- API documentation formats
- API sandbox or test environment
- No
- Customisation available
- No
Scaling
- Independence of resources
- Every customer has an independent server running their services.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- ALTAIR (UK) LTD
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- We agree the export method and format with the client so that it meets their requirements.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- On a per-Service basis, for each month in which the availability is below an average of 99,00% as applicable per section 23 as calculated above, AmdoSoft will reduce the amounts due and payable to it relating to such Service for such month by 5%. In addition, for every 1% loss of availability below the targeted average availability during the same calendar month, AmdoSoft will further reduce the amounts due and payable to it relating to such Service for such month by another 2.5%.
- Approach to resilience
- Available on request.
- Outage reporting
- Automatic, rules based e-mail alerts.
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
- Standard username password restrictions are in place to control access.
- Access restriction testing frequency
- At least once a year
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- None at the date of this submission, however we are going through ISO27001
- Information security policies and processes
- Our processes and policies are in accordance with ISO27001
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- In line with ISO 27001 accredited governance procedure
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Regular vulnerability scan with remediation in line with accepted best practice procedures
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Monitors the availability of all systems and services including up-time via a dedicated team and IT tools. Incidents are responded quickly and inline with our SLA.
- Incident management type
- Supplier-defined controls
- Incident management approach
- In line with ISO 27001 accredited governance procedures
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Wellbeing
-
Wellbeing
The AmdoSoft service is based on strong collaboration and team work and aims to add social and human value.
During the implementation phase, staff and customers engage in learning, teaching and problem solving.
Monarch data preparation allows people to automate mundane tasks that are perceived to be boring, mentally exhausting and not very rewarding. This delivers on human wellbeing by freeing up time for work that can not be automated. It allows people to spend more time on work that is both creative and rewarding, contributing to wellbeing.
During training, implementation and support sessions, AmdoSoft takes great care that all people involved have a positive experience and can voice any concerns. Our experience is that the collaborative nature of the AmdoSoft service implementation has tremendous social value and strongly contributes to the wellbeing of everyone involved.
Pricing
- Price
- £630 to £4,500 a licence a month
- Discount for educational organisations
- Yes
- Free trial available
- No