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Fordway

Microsoft 365 Security and Compliance

Microsoft 365 has two main licences E3 & E5, both include enhanced security and compliance capabilities, E5 in particular. Fordway enable organisations to make best use of licences, setting up 24x7 monitoring and security management, and recommending licence savings to be made from the Microsoft and third party solutions.

Features

  • Comprehensive review of Microsoft 365 licence usage
  • Assessed and delivered against Microsoft Cybersecurity Reference Architecture
  • Understand what is within licences currently held
  • Realise savings by retiring third party products
  • Comprehensive recommendations with reasoning
  • Multifactor authentication and Conditional Access with 24x7 security monitoring
  • Extensive knowledge and expertise of latest Microsoft Defender Products
  • Service delivered in collaboration with business and IT staff
  • 24x7 Security monitoring with MS Secure Score analysis and remediation
  • Costed options aligned to business cases and benefits

Benefits

  • Provide better security and compliance with current products
  • Maximise enhanced features within Microsoft 365 subscription
  • Reduce spend on additional third party products
  • Work alongside existing IT to create runbook for implementation order
  • Independent review, with no predetermined outcomes
  • Detailed knowledge of management and security tools/capabilities
  • Migration from/to any new products
  • Operational Management with/additional to existing IT
  • Configuration of Dashboards and Reporting
  • Use of automation to improve threat detection and remediation

Pricing

£300.00 to £975.00 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 2 4 6 5 1 5 3 8 6 0 3 6 9 7

Contact

Fordway Richard Blanford
Telephone: 01483 528200
Email: tenders@fordway.com

Planning

Planning service
Yes
How the planning service works
1) Review services to be migrated into cloud or to be set up
2) Service implementation and migration planning
3) Review with business and IT from organisation
4) Managed migration from existing service where needed
5) High level and Low level design process as appropriate
6) Service transition to in house or Fordway support, as applicable, once service migrated
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365 for Business Standard & Premium
  • Microsoft 365 Enterprise E3 & E5
  • Microsoft Defender 365
  • Microsoft 365 EMS packs
  • Microsoft Defender for Cloud
  • Privileged Identity Management (PIM)
  • Just In-time access (JIA)
  • Conditional Access

Training

Training service provided
Yes
How the training service works
Training defined as part of service migration planning. Ad-hoc, online and classroom training provided in line with client requirements
Training is tied to specific services
Yes
Services the training service works with
  • MS Office 365
  • MS Azure
  • Azure Active Directory (AAD)
  • Privileged Identity Management
  • Conditional Access

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
1) Review services to be migrated into cloud or to be set up
2) Service implementation and migration planning
3) Review with business and IT from organisation
4) Managed migration from existing service where needed
5) High level and Low level design process as appropriate
6) Service transition to in house or Fordway support, as applicable, once service migrated
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft 365 for Business Standard & Premium
  • Microsoft 365 Enterprise E3 & E5
  • Microsoft Defender 365
  • Microsoft Defender for Cloud
  • Privileged Identity Management (PIM)
  • Just In-time access (JIA)
  • Conditional Access
  • Microsoft 365 EMS packs

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
QA and testing agreed as part of service migration planning and delivery

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • 24 x 7 Security Monitoring and Event Analysis
  • PSNA approved security hosting and design
  • List N (Nuclear) Certified organisation and facilities
  • Security incident response, containment and remediation
  • Microsoft 365 Security and Compliance
  • Microsoft Azure Security and Compliance
  • AWS Security Centre management
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
All Fordway G-Cloud services
MS Office 365
Microsoft 365
Windows 365
MS Azure
MS Power BI
MS Intune
Amazon Web Services
Google G-Suite
Google Cloud Platform

Service scope

Service constraints
UK service

User support

Email or online ticketing support
Email or online ticketing
Support response times
Priority 1 incident 24 x 7, 15 minute response.
Priority 2 incident 24 x 7, 1 hour response Priority 3 incident 12 x 5, 4 hour response.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
Assistive technologies supported by MS Teams
Support levels
Defined according to SLA required.
P1 - major service impact
P2 - significant service impact
P3 - individual users impacted
P4 - no user impact/information
Technical Account management available, service cost dependent on scope of requirements

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
ISOQAR
ISO/IEC 27001 accreditation date
14/03/2022 (recertification) original certification March 2008
What the ISO/IEC 27001 doesn’t cover
ISO27001/27017/27018 Scope of certification available on request
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • List N (Nuclear Industry)
  • PSN Code of Connection and Compliance
  • PAS555
  • NHS IGSoC
  • ISO27017
  • ISO27018
  • GCloud Assured

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

Using Cloud offers considerable efficiency and consumption savings compared to running in house, on premises and hosted environments

Pricing

Price
£300.00 to £975.00 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@fordway.com. Tell them what format you need. It will help if you say what assistive technology you use.