Skip to main content

Beta Help us improve the Digital Marketplace - send your feedback

Hand and Millar Management Consulting LLP

Business Change Service

The Business Change service supports public sector organisations through all phases of a change process, from discovery through to transition and exit. It may include people, process organisation and technology components.

Features

  • Identification of all aspects of change across multiple functions
  • Generation of stakeholder identification, mapping and assessment
  • Creation and implementation of stakeholder management plans
  • Identification and implementation of business change activities
  • Identification and implementation of new Ways of Working
  • Support with the creation and delivery of education and training
  • Development and communication of user and stakeholder journeys

Benefits

  • Consistent and agreed multi-stakeholder aspirations
  • Effective and coherent engagement across multi-stakeholder teams
  • Enables clear and objective measures of success
  • Provides demonstrable Return on Investment, enabling continuous improvement
  • Aligned to Digital, Data and Technology framework
  • Delivers greater likelihood of achieving planned outcomes
  • Ensure change aligned to organisational strategic objectives
  • Enables in-house upskilling with clear objectives

Pricing

£300 to £1,250 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 2 7 4 0 6 3 9 5 0 7 4 7 9 5

Contact

Hand and Millar Management Consulting LLP Jonathan Millar
Telephone: 07931160898
Email: contact@handmillarconsulting.co.uk

Planning

Planning service
Yes
How the planning service works
Our business change service will be underpinned by our digital specialists who have delivered and support both large and complex exists as well as relatively smaller, less complex deliveries. Hand and Millar consultants will work with client teams to develop and implement context specific roadmaps and plans that incorporate all key workstreams, including technical, people and commercial.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Hand and Millar provides informal and formal coaching, mentoring and training services. Knowledge and skills transfer is a constant theme of all of our assignments, which links to our aspiration to build the best possible futures for the individuals and teams we work with. We design and deliver bespoke business an technical training as each assignment and technology requires.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Hand and Millar supports buyers by listening deeply to buyer needs and developing context specific migration plans and activities. We utilise a broad range of skills and experiences to ensure solutions meet the needs of each buyer.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Hand and Millar provides business and technical assurance services using best practice industry standards and / or client specific tools and processes. Any cloud based transformation assures against National Cyber Security Centre and Secure by Design principles.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

Ongoing support service
No

Service scope

Service constraints
There are no specific constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
By default, Hand and Millar will respond to questions within 24 hours. Bespoke arrangements can be made for each assignment.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Hand and Millar provides telephone and email support for all GCloud procured services. An Account Manager will be assigned to lead each engagement who will reply to all correspondence within twenty-four hours of query receipt. This service will be available Monday to Friday (excluding Bank Holidays). Cover will be provided during periods of sickness and leave. Bespoke arrangements can be made for each assignment.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Through activities within the contract, Hand and Millar Management Consulting will create employment opportunities and recruit into these opportunities to ensure the company meets the equality, diversity and inclusion aspirations of its Partners, employees and associates. H&M will seek to recruit in particularly, but not exclusively, from Universities in inner cities. Further, it will accelerate the development and implementation of its emerging graduate scheme to align ever more closely with Science, Technology, Engineering and Mathematics (STEM) skills. H&M aims to partner will educational providers of such skills, at both the higher and further educational level. H&M will seek out industry leading training scheme providers to supplement its internal development of all staff, including graduates. Where opportunities to do so present themselves, H&M will work with local comprehensive schools to promote the benefits of developing skills and careers in the STEM skills.

Pricing

Price
£300 to £1,250 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@handmillarconsulting.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.