2i Testing

Quality Assurance and Test Leadership

We implement QA and testing controls within distributed teams throughout your organisation to enable consistent implementation, effectiveness and improvement of the delivery of QAT Services for waterfall, agile or hybrid delivery models.

Features

• Ownership of Test and Assurance principles, standards and best practice
• Define QAT Strategy and Plans
• Collaboration and on site QA experts working alongside client/suppliers
• Review and advise on test approach and embedding quality improvements
• Early implementation and optimisation of test automation frameworks
• TMAP Certified QAT Specialists and QA Engineers delivering best practice
• Test control, monitoring and reporting enabling real time decision making

Benefits

• Reduced business risk, cost and user impact
• Improves successful software delivery as part of an Agile team
• Adds vast experience of Agile implementations and transformations already undertaken
• Enables Agile teams to deliver faster with increased quality
• Encourages collaboration between business users and technology teams
• Approach aligns to Government Digital Service Standard (GDS)

£425 to £995 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

827878053832645

Contact

James Hamilton
07756501262
james.hamilton@2itesting.com

Planning

• Planning service: Yes
• How the planning service works: When implementing Cloud based projects using Agile techniques our 2i Consultants can use their vast experience to avoid some of the pitfalls that can happen in the planning phase of a large project. We can use estimating techniques and detailed reviews to ensure that the correct focus has been applied, based on the individual customers target outcome. We can guide less-experienced resources through Agile transformation, undertake gap analysis exercises or take full ownership of QA plan, on behalf of the client, and report back through our robust tracking and reporting process; or act in a consultative manner to assure or improve plans which already exist, depending upon where in the process we are engaged. Our end aim is to always manage to a plan that all involved parties are bought into, meaning that we communicate widely and frequently and ensure we deliver with a policy of 'no surprises', enabling corrective actions to be taken at the earliest possible opportunity to mitigate risk. We are familiar with working with numerous third party suppliers and are supplier (and tool) agnostic.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We can provide Agile / SAFe coaching on request.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The 2i Agile testing / QA service ensures that when moving to Cloud services or migrating between them, using Agile delivery techniques, the customers services are not adversely impacted and continuity of quality service is maintained. 2i will ensure that all elements of change have been identified and robustly tested / Quality Assured, at the earliest possible opportunity, with the 2i standard approach being adapted in line with the customers requirements and risk appetite.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As one of the UKs leading independently owned pure-play test companies 2i prides itself on its test and QA capabilities, particularly in a Cloud environment. Our UK based resources are experts in Agile deliveries, ensuring that QA is given high-profile consideration from the very outset and is appropriately planned into the sprints. Our QA have extensive experience of defining and running Test Strategies, covering all role profiles. Our focus is to define and manage a robust QA service, but also to work in partnership with our client, to ensure that the knowledge transfer is factored in to achieve a greater understanding of the products and services being implemented.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We do not have any specific service constraints within the UK.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: In an Agile environment we would expect that our resources / management will usually be available on-site to collaborate with client / supplier teams. In addition we will provide email support / escalation paths during our engagement window for QA / testing / delivery sprints. We will respond within 3 working days maximum, however this will be quicker during planned, or intense QA windows. We are very flexible and willing to discuss increasing response times, in line with business criticality of the service. In reality we find that when correctly embedded into Agile teams we can be very responsive.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Support levels: Telephone/email - dedicated numbers are provided per engagement. Our UK based teams will usually work on customer sites and provide on site support as standard. Each client will be allocated a named Service Delivery Manager as their next point of contact. Each customer also has direct access to their Account Manager. Basic support is 9 to 5 on working days. Additional support can be provided at the request of the customer, at an additional charge. Escalation will be via a named escalation matrix, per engagement and will respond within 3 hours.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: QMS International Limited
• ISO/IEC 27001 accreditation date: 21/04/2021
• What the ISO/IEC 27001 doesn’t cover: Physical media transfer; Access control to program source code; Policy on the use of cryptographic controls ; Key management ; Working in secure areas; ; Delivery and loading areas; Separation of development, testing operational environment; Information transfer policies and procedures; Agreements on information transfer; Securing application services on public networks; Protecting application services transactions; Secure development policy; System change control procedures; Technical review of applications after operating platform changes ; Restrictions on changes to software packages ; Secure system engineering principles; Secure development environment ; Outsourced development ; System security testing ; System acceptance testing ; Protection of test data ; Regulation of cryptographic controls
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We proactively manage carbon emissions as our organization grows, showcasing our dedication to long-term sustainability. ; ; We believe transparent reporting of environmental metrics is an essential element to achieving our goals. In 2022, our total emissions were 23.9224 tCO2, with a detailed plan of how we are going to meet our future commitments on our website. ; ; We can effectively measure our CO2 emissions through energy and travel usage. ; ; (The metrics we have used to manage our Carbon Reduction plan is tCO2.)

Pricing

• Price: £425 to £995 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  ODT

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james.hamilton@2itesting.com. Tell them what format you need. It will help if you say what assistive technology you use.