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BCN Group Ltd

Cloud Consultancy for Hybrid, Azure & M365 Environments for Public Sector & Healthcare services

Expert guidance for navigating and optimizing Hybrid, Azure, and M365 Cloud infrastructures for Public Sector & NHS Primary Care, Acute Mental Health, Community Care, Integrated Care System, ICS, Integrated Care Board, ICB.

Features

  • Tailored Hybrid Cloud strategies for efficiency and scalability
  • Azure integration and migration expertise
  • M365 deployment, optimization, and management
  • Compliance guidance across cloud services
  • Security assessments for cloud architectures
  • Cost-management strategies for cloud investments
  • Customised cloud solution architecture
  • Ongoing support and advisory services
  • Business Analysis services

Benefits

  • Enhance cloud security and compliance
  • Optimise cloud spending and ROI
  • Improve business agility and scalability
  • Access to certified cloud experts
  • Custom solutions for unique needs
  • Continuous innovation and growth support
  • Align Business Objectives with technical solutions
  • Proactive performance improvements

Pricing

£1,000 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ric.kelly@bcn.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 2 8 8 0 4 7 1 3 3 2 6 4 0 1

Contact

BCN Group Ltd Mr Ric Kelly
Telephone: 0345 095 7000
Email: ric.kelly@bcn.co.uk

Planning

Planning service
Yes
How the planning service works
BCN's Cloud Consultancy & Optimization Services provide customers with an expert assessment of Business Requirements mapped to technical solutions to ensure IT is supporting the business overall.
Consultancy engagements help customers ensure business factors such as budgets, strategy, & overall goals are supported by technology solutions.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • M365
  • Azure
  • Hybrid Cloud
  • Infrastructure
  • Networking
  • Power Platform
  • C-level Business Strategy

Training

Training service provided
Yes
How the training service works
BCN provide training & handover for all solutions to ensure the customer can operate both from an End User & Customer IT teams point of view. This training is to ensure a smooth transition with customers, to reduce the impact new services can have on productivity, & to ensure adoption of new services within the customer's business.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
BCN Group offer a complete cloud transformation service, supporting SaaS, IaaS, PaaS, public, hybrid and BCN Managed Cloud solutions. BCN Group's cloud solutions architects and project management team work closely alongside the technical team, service delivery managers and support team (where a managed service has been selected) to deliver the client's cloud migration into service. Training sessions are also provided where selected as part of the cloud migration to enable knowledge transfer and ensure cloud adoption within the client's business.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Azure
  • Power Platform
  • SharePoint
  • M365
  • On-Prem / Private Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Solutions may be subject to an initial POC to demonstrate validity of the proposed solution. At each stage of delivery a second cloud engineer will check over what has been deployed to ensure it meets or exceeds agreed standards and performance. User acceptance and load testing is performed in preparation for the service to be put into production and a full handover of the environment is performed either to a BCN support team or to the customer.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security design
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
In addition to the consultancy & cloud migration services, BCN Group can provide 1st to 3rd line support for Azure data services along with expert escalations and architecture services consumed as required/ad-hoc.

Service scope

Service constraints
There are no known constraints to the service.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Depending on Service Purchased Options: Standard Support Hours - Monday - Friday 08:00 - 18:00Hrs Extended Support Hours - Monday - Friday 07:00 - 19:00Hrs Out of Hours Support - P1 ONLY - 24/7 (Excluding Christmas Day) Priority 1: Standard / Extended Hours - Response Within 30 minutes Priority 1: (Out of Hours) Response Within 60 minutes Priority 2: Standard / Extended Hours – Response Within 2 hours Priority 3 or 4: Standard / Extended Hours – Response Within 4 hours Priority 5: Standard / Extended Hours – Response Within 4 hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
An assigned account manager & technical consultant will be assigned to work with you to provide a review & guidance on your cloud strategy. Whether you are looking for c-level strategic consultancy or you require a technical specialist in a specific area, BCN are on hand to help.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
SGS
ISO/IEC 27001 accreditation date
25/06/2020
What the ISO/IEC 27001 doesn’t cover
BCN Group activities related to the provision of this service are covered by ISO 27001
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

BCN are focussed on improvements in Energy Efficiency. We continue to monitor and review our energy usage with the aim of reducing where we can.

Tackling economic inequality

BCN will create employment and educational opportunities for people from backgrounds that typically find it hard to get employment.

Equal opportunity

BCN is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, gender, gender reassignment, maternity, marital status, disability, religious beliefs, age or sexual orientation

Wellbeing

BCN is committed to the protection and promotion of the mental health and wellbeing of all staff. We shall continuously strive to improve the mental health environment and culture of the organisation by identifying, eliminating, or minimising all harmful processes, procedures and behaviours that may cause psychological harm or illness to its employees.

Pricing

Price
£1,000 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ric.kelly@bcn.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.