The Information Lab Ltd

Alteryx Designer and Alteryx Server

Provision of licences for Alteryx Designer, Alteryx Designer Cloud. Intelligence Suite and Alteryx Server.

Alteryx is your self-service data prep and analytics platform installed in your private cloud.

Keywords: Automate, Visionary, ETL, Predictive Modelling, AI, Spatial, Workflow, Analytics, Flexible, Input, Scale, Governance, Configuration, Outputs, Joins, Formula, Cleanse, Repeat, Summarise, Blend

Features

• Input. Browse, Directory, Map, Text, Browse, Tool, Favourites.
• Prepare. Filter, Generate, Formula, Multi-row, random, Record, Sample, Select, Unique.
• Join. Replace, Fuzzy, Match, Multiple, Union, Tile, Sort.
• Workflow. Annotate, comment, container, results, configuration, Container, Parse, Count.
• Spatial. Buffer, Points, Match, Process, Trade, Drivetime, Summarise, Transform.
• Reporting. Charting, Email, Image, Layout, Map, Render, Table, Text, Explorer.
• Interface. Action, Condition, Parameter, Date, Drop-down, Distribution, Frequency, Heat.
• Predictive. Regression, Clustering, Time-series, Forecasting, Auto-ML, AI, Modelling, A-B Testing
• Prescriptive. Optimisation, Scoring, Sampling, Operational Research, Forecasting

Benefits

• Transform. Organise, Accessible, User, Speed, Insight, Logical, Clear.
• Reporting. Chart, Visual, Results, GUI, Create, Render, Map, Insight.
• Text. Powerful, Clear, Space, Capitals, Replace, Transform, Collapse, Expand, Enable.
• Adopt. Share, Scale, Governed, Secure, Authenticated, Audit, Log, Result.
• Display. Clear, Engaging, Colour, Interactive, Distribution, Visualitics, ROI, Value.
• Governance. Security, Consistent, Access, Permissions, Certified, Source, Protected, Audited, Alert
• Scalable Analytics

£3,960 to £63,113 a user a year

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesdesk@theinformationlab.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

829345162026028

Contact

Dan Farmer / Alexandra Hanna
08453 888 289
salesdesk@theinformationlab.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Windows OS only (Designer, Server, Intelligence Suite)
• System requirements:
  • Please see: https://www.alteryx.com/products/alteryx-platform/alteryx-designer
  • Designer - Microsoft Windows 10 or later (64-bit)
  • Designer - Quad core (single chip), 2.5GHz or faster
  • Designer - 8GB RAM, Minimum 64-bit
  • Server - Microsoft Server 2012 or later (64-bit)
  • Server - Intel or AMD x86-64 (64-bit)
  • Server - 16GB RAM

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Typical response times are <2 hours Mon-Fri 9am-5pm.; Premium support available at additional cost
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Users can access a browser-based web chat service that allows them to pose questions regarding support issues, best practice and general guidance on the 'forum'
• Web chat accessibility testing: NA
• Onsite support: Yes, at extra cost
• Support levels: 3 tiers of support for no additional charge have the following response times:; Priority 1 - 8 hours; Priority 2 - 24 hours; Priority 3 - 48 hours; Technical account manager available
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Alteryx Designer has template workflows to help learn the platform.; We offer virtual training free of charge. ; Alteryx Community has a vast range of support articles.; There are user groups nationwide
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Alteryx does not persist data. Data will not be hosted within the service therefore there is no requirement to extract data when contracts expire.; Data can be stored in a wide variety of data types (CSV, XML, Excel) and databases. Workflows are stored as XML files, and can be viewed using Designer but not edited once the licence has expired.
• End-of-contract process: There is no additional cost at the end of the contract. Software becomes locked and the user can open workflows for viewing, but cannot run or edit them.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The interface is clean and intuitive, designed in a way that allows user to easily navigate through the various options in order to manipulate and transform their data using drag and drop icons.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: The testing of the software has being completed by the Software Vendor
• API: Yes
• What users can and can't do using the API: There are various APIs available detailed here:; https://help.alteryx.com/developer-help/apis
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: The service is a tool that allow user to build customised workflows that extract, prepare, manipulate, analyse, visualise and export data in any file format. User are able to build and customise workflows through configurable drag and drop technology. Any trained user with the correct access rights can create custom workflows.

Scaling

• Independence of resources: Alteryx Designer is a per-user license so you are restricted by the machine it's installed on. ; Alteryx Server is restricted by capacity to run workflows. We can help size the Server accordingly based on your use case

Analytics

• Service usage metrics: Yes
• Metrics types: Yes - Alteryx the vendor have access to telemetry data for Alteryx Designer. In addition, each workflow component can have it's own timing and performance monitoring data and this can be made available to users and administrators.; Alteryx Server records all interactivity on a Mongo-DB that can be accessed and analysed.
• Reporting types:
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Alteryx

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Alteryx does not persist data. Data will not be hosted within the service therefore this is subject to the protection put in place by the customer.
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Alteryx product allows users to export data in multiple formats via the output data configuration tool for example The following are an example of some the formats available - excel, CSV, json, HTML, SQL, tde, .slv .ss .qvx, XML ,SOAP plus others
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats:
  • .flat
  • .dbf
  • .json
  • .xls
  • .sav
  • .html
  • .sas
  • .tde
  • .xml
  • .hyper
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • SQL
  • Oracle
  • Hadoop
  • Amazon Red Shift
  • SAP
  • ODBC
  • Teradata
  • Sybase
  • Text (JSON, XML, Etc...)

Data-in-transit protection

• Data protection between buyer and supplier networks: Private network or public sector network
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Alteryx server supports high availability clusters and failover. However, this will involve additional licence costs.
• Approach to resilience: Alteryx server supports high availability clusters and failover. However, this will involve additional licence costs.
• Outage reporting: Availability alerting can be configured from the underlying VM services platforms.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: Access restriction depend on client requirements, but can include a range of authentication and control mechanisms as needed. Alteryx allows you to manage permissions on a per user and group basis. Both levels of control allow you to define 4 broad roles that define the activities a user might need based on their level of access. These are described as Curators ( admin level access), Artisans (Can publish, run, and share workflow), Viewers (who can run workflows) and users who explicitly have no access. These roles are applied to specific Areas of Alteryx.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: The Information Lab work on client site and adhere to all client security requirements and standards.
• Information security policies and processes: With Alteryx hybrid-cloud server there is no data centre, and no hosted service so this question does not relate to the service purchased by the customer.; ; Internally Alteryx has its own security and information governance policies that are maintained and enforced by the infosec team.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: The Information Lab can advise on development cycles including functional and non-functional testing in a dedicated test environment.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Alteryx will regularly communicate on vulnerability threats and will release updates fixing any issues. The speed of the fix will depend on the level of the threats. We will also communicate any vulnerabilities as soon as we hear about them.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: In relation to Alteryx Server, there is no specific Protective Monitoring standard in place.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: For internal incident management, both The Information Lab and Alteryx uses an industry-leading ticket-tracking platform that conforms to the ITIL standard. Customers who purchase via The Information Lab have access to both of these support channels.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We've partnered with Carbon Intelligence (Accenture) to monitor our carbon footprint for several years, and with their guidance, we've gained insights into our emissions breakdown. It's likely that our emissions are distributed as follows: approximately 3-5% from Scope 1 emissions (direct emissions like those from air conditioning), roughly 20% from Scope 2 emissions (related to electricity consumption in our office spaces), and the majority, around 75%, from Scope 3 emissions, which includes factors like business travel, commuting, and purchased goods and services.; As a remote-first company, we actively promote remote work among our employees and encourage them to minimise travel unless absolutely necessary.; In addition, through our TIL+ program, we've contributed several pro-bono consulting engagements to organisations dedicated to raising awareness about climate change. For instance, we've supported Health In Harmony, a non-profit committed to advancing human health and environmental protection through sustainable healthcare and conservation practices.

  Covid-19 recovery

  The Information Lab promotes remote working wherever possible; we continue to work flexibly with our customers where necessary to maintain the provision of services.

  Tackling economic inequality

  We have an inclusive recruitment policy that does not impose restrictions based on a candidate's educational background or achievements. Our recruitment process at The Information Lab is task-focused, and we do not consider a candidate's employment history or educational qualifications in our hiring programmes.; We actively seek to recruit from a diverse range of underrepresented groups through partnerships with industry organisations, aiming to address inequality within our company.

  Equal opportunity

  Through regular compensation reviews, The Information Lab proactively ensure equal opportunity and advocates for standardised, equitable pay across all available roles. In 2023, our female workforce constituted 39% of our team, exceeding the UK tech sector average by 20%. Additionally, approximately 28% of our workforce are from ethnic minority backgrounds, compared to the UK tech sector average of around 15%. We actively encourage applications from minority groups for available senior positions.

  Wellbeing

  At The Information Lab, we prioritise the health and well-being of our workforce and have implemented a range of supportive measures. This includes offering exercise programs tailored to various fitness levels, providing dedicated certified mental health first aiders for immediate support, and facilitating access to counselling and specialised external mental health support services. We regularly host mental health awareness events and workshops to promote open conversations and reduce stigma. Additionally, we actively encourage our employees to utilise flexible work arrangements and take advantage of available leave to balance work and personal life commitments. Recognising the importance of staff welfare, we maintain a steadfast commitment to creating a supportive workplace culture where every individual feels valued, respected, and empowered to thrive both physically and mentally.

Pricing

• Price: £3,960 to £63,113 a user a year
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: A full version of the Alteryx Designer is available for 14 days upon request or can be downloaded from Alteryx website.
• Link to free trial: https://www.alteryx.com/designer-trial/free-trial

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at salesdesk@theinformationlab.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.