HumanFirewall®: Security Awareness, Training, Reporting & Remediation platform
HumanFirewall transforms employees from an organisation's weakest link into their greatest asset in cybersecurity. The platform delivers individualised training, does machine learning enabled behavioural profiling, gamifies and rewards real-time reporting, remediates real attack incidents in seconds (down from hours) and becomes a 'virtual security analyst' assisting humans 24X7.
Features
- HumanFirewall® makes humans the strongest layer in cyber security.
- Platform does the heavy-lifting associated with Awareness & Training.
- UK based pioneer in Human-Cyber-Resilience. Data centres in London.
- Integrates with SIEM, SOC, Firewalls, other security platforms.
- SaaS based and thus Fast deployment.
- Exchange, Office 365, G Suite and other email services compatible.
- Real-Time threat intelligence to mitigate risk from email.
Benefits
- Automate security awareness, training and remediation at scale
- Two modes available: Phishing simulation and Announcement Mode
- Security Automation saves time on People, Process and Technology.
- The easiest uplift in cyber security. Fast deployment.
- Find 'who-else' received the 'real' attack & mitigate instantly
- Search IoCs across the organisation & Quarantine instantly
- Virtual security assistant embedded in Email 24X7
Pricing
£1 to £48 a person a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
8 2 9 5 1 1 3 0 7 2 1 3 3 2 0
Contact
Infosec Ventures
Ankush Johar
Telephone: +442079930067
Email: aj@infosecventures.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- No
- System requirements
-
- No specific requirements.
- SaaS based service accessible via a simple browser.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Business Hours support on weekdays.
24X7 support is available at extra cost. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
Level 1: Basic.
Level 2: Advanced.
Level 3: Fully Managed.
A Customer Success Manager is assigned to each customer. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Easy to use and understand interface built to modern standards ensures that minimal training is required. Contextual help where required is provided. Additional training is available remotely or on-site at an extra cost.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- A data file can be provided to export data out of the system. Additional cost may be incurred depending on duration and effort required.
- End-of-contract process
- 12 Months data is available free of cost. Data older than 6 months needs to be pulled from Archives, and this may incur a fee depending on the duration data is requested for.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Some configuration options may not be available on the mobile to ensure good user experience.
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- APIs can be used to integrate with other security platforms including but not limited to Email Security Gateways, Firewalls, SIEM among others.
- API documentation
- Yes
- API documentation formats
-
- HTML
- Other
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- Customisation is possible across the service for all aspects of the service.
Scaling
- Independence of resources
- This is a SaaS platform. Scaling is built within the architecture and due to availability on hugely scalable infrastructure this is not an area of concern.
Analytics
- Service usage metrics
- Yes
- Metrics types
- Detailed Analytics on IPs, Emails Authenticated, Threat intelligence, among others
- Reporting types
-
- API access
- Real-time dashboards
- Regular reports
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- Other locations
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- Available on request
- Data export formats
- Other
- Data import formats
- Other
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- Other
- Other protection within supplier network
- Industry best practices
Availability and resilience
- Guaranteed availability
- SLAs are defined by the Terms of service. Service is available 24X7, with a 99.5% uptime assurance.
- Approach to resilience
- Available on request
- Outage reporting
- Email Alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
- Access is restricted to authorised and authenticated users only.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Limited access network (for example PSN)
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- INTERCERT
- ISO/IEC 27001 accreditation date
- 31/12/2020
- What the ISO/IEC 27001 doesn’t cover
- Covered entirely
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- Strict policies & processes are in place, and are overseen by Risk officers regularly.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Industry best practices are followed to very high standards.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Industry best practices are followed to very high standards. Continuous security testing is carried out including but not limited Source code reviews, constant pen-testing, Securathons, Crowd-Security powered constructs among others.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Industry best practices are followed to very high standards.
- Incident management type
- Supplier-defined controls
- Incident management approach
- Industry best practices are followed to very high standards.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
Fighting climate change. Further information is available. - Covid-19 recovery
-
Covid-19 recovery
Covid-19 recovery. Further information is available. - Tackling economic inequality
-
Tackling economic inequality
Tackling economic inequality. Further information is available. - Equal opportunity
-
Equal opportunity
Equal opportunity. Further information is available. - Wellbeing
-
Wellbeing
Wellbeing. Further information is available.
Pricing
- Price
- £1 to £48 a person a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- Limited to full access available during the trial.