3ADAPT LIMITED

LANDARNA

LANDARNA is a cloud-hosted SaaS platform that enables public sector organisations to assess land and asset options using geospatial data and automated scoring. It supports consistent site appraisal, option comparison and evidence-based planning decisions, with optional onboarding and configuration support to reflect local requirements.

Features

• Web-based access to a secure, cloud-hosted SaaS platform
• Geospatial mapping and spatial data visualisation in browser
• Configurable site appraisal criteria and automated scoring logic
• Integration of organisational, local and national geospatial datasets
• Scenario comparison and option testing across aggregated land portfolios
• Interactive dashboards and summary reporting outputs
• Role-based user access and permission controls
• Data export in common formats including CSV and map files
• Audit-ready, repeatable assessment workflows
• Secure vendor-managed hosting and infrastructure

Benefits

• Assess land and asset options consistently across large portfolios
• Reduce manual analysis time through automated spatial assessment
• Improve transparency of planning and land-use decisions
• Compare development options quickly using consistent evidence
• Support Local Plan and asset decisions with auditable outputs
• Enable teams to work from a single shared evidence base
• Adapt assessments to local policy and strategic requirements
• Improve confidence in site selection and prioritisation decisions
• Streamline collaboration between planning, estates and strategy teams
• Make evidence-based decisions faster, with less manual effort

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Phil@3adapt.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

830805142918683

Contact

Phil Hampshire
07864653600
Phil@3adapt.com

About the service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: There are no significant service constraints. LANDARNA is a cloud-hosted SaaS platform accessed via a standard web browser. Routine platform maintenance and updates are managed by the supplier and scheduled to minimise disruption. Use of the service requires a stable internet connection. Onboarding and configuration support is subject to mutual agreement on scope and scheduling.
• System requirements:
  • Modern web browser (Chrome, Edge, Firefox or Safari)
  • Stable internet connection

User support

• Email or online ticketing support: Yes
• Support response times: Support requests submitted via email or online ticketing are monitored during UK business hours (09:00–17:00, Monday to Friday, excluding public holidays). All requests are logged and tracked through our ticketing system, with status and priority visible to users.; ; Tickets are triaged on receipt and assigned a severity level. Target initial response times are: P1 (critical service outage) within 2 business hours; P2 (major functionality loss) within 4 business hours; P3 (minor issues with workaround) within 1 business day; and P4 (general queries) within 2 business days. Requests submitted outside business hours are addressed on the next working day.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: LANDARNA is provided with a standard support service included within the SaaS subscription. This includes comprehensive and unlimited technical support delivered via email and an online ticketing system, monitored during UK business hours (09:00–17:00, Monday to Friday, excluding public holidays). All requests are logged, tracked, and prioritised through our ticketing system, with clear visibility of status and progress.; ; Support tickets are triaged on receipt and assigned a severity level, with target initial response times ranging from 2 business hours for critical service outages to 2 business days for general queries. Phone support is also available during business hours for operational queries and urgent issues. ; ; Each customer is supported by a dedicated Account Manager who provides ongoing technical support, coordination, and oversight of service delivery. A defined number of consultancy days for onboarding and offboarding are included as set out in the pricing list, with additional workshops, training sessions, and configuration support available by agreement. Regular review meetings are offered remotely or in person to ensure effective and efficient use of the platform.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We support users through a structured but proportionate onboarding process designed around organisational use of LANDARNA.; ; On contract start, we agree the onboarding approach with the customer, including roles (e.g. organisational administrator, portfolio leads and end users), access permissions and priority use cases. An initial onboarding session is typically provided online, covering system navigation, portfolio structures, user roles and how LANDARNA supports land use decision-making workflows. Where appropriate, additional sessions can be tailored to specific teams or use cases.; ; We provide clear user documentation, including step-by-step guidance, role-specific instructions and example workflows. This is supported by template configurations (e.g. portfolios and activity structures) to help users get productive quickly.; ; User accounts and permissions are configured by nominated administrators, with support from 3ADAPT where required. Data import and configuration support can be provided for organisational datasets during setup.; ; Onboarding can be delivered remotely as standard, with in-person sessions available by agreement where required.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: At the end of the contract, customers can request a structured export of their data held within the service. This includes user-generated content such as portfolios, activities, associated attributes, and relevant spatial outputs.; ; Data extraction is coordinated with the customer’s nominated administrator and provided in commonly used, open formats appropriate to the data type (for example CSV, GeoJSON or shapefile for spatial data, and PDF or tabular formats for reports). This enables reuse or migration into alternative systems where required.; ; Where customers have uploaded source datasets, these can also be returned as part of the extraction process, subject to licensing and contractual permissions. Data is transferred securely using agreed methods.; ; 3ADAPT provides reasonable support during the extraction process to help users understand data structures and ensure the exported information is usable. Customers are not restricted from accessing or retaining their data following contract end.; ; Once data extraction has been confirmed, customer data is deleted from live systems in line with our data retention policies. Residual copies may remain temporarily within secure backups and are retained only for the duration specified in our standard backup and recovery policy, after which they are automatically removed.
• End-of-contract process: At the end of the contract, customers may either renew the service or allow the contract to expire. Where the contract expires, access to the service is disabled in line with the agreed end date.; ; As part of the standard contract, customers can request a structured export of their data held within the service. This includes user-generated content and associated outputs, provided in commonly used, open formats. Reasonable support to coordinate and explain the data extraction is included within the contract price.; ; Once data extraction has been completed and confirmed, customer data is deleted from live systems in accordance with our data retention policies. Residual copies may remain temporarily within secure backups and are retained only for the duration specified in our backup and recovery policy, after which they are automatically removed.; ; There is no charge for standard end-of-contract activities, including account closure and data extraction. Any additional support beyond this (for example bespoke data transformations, extended support, or custom reports) would be subject to agreement and charged separately if requested.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: LANDARNA is accessed through a responsive web interface that adapts to different screen sizes. The same core functionality is available on mobile and desktop devices, with layouts and views optimised for smaller screens on mobile. Some data visualisations and workflows may be displayed in a simplified format on mobile devices to support usability.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: LANDARNA is accessed through a secure, web-based user interface available via standard modern browsers. The interface provides interactive maps, dashboards and configurable views to support land and asset assessment, scenario comparison and reporting. Users interact with spatial data, apply assessment criteria and review outputs through on-screen controls and visualisations. The interface is responsive and adapts to different screen sizes, with layouts optimised for desktop and mobile use.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Formal testing with users of assistive technologies has not been undertaken to date. Accessibility considerations are incorporated into the design and development of the LANDARNA interface, including use of standard web technologies, clear layouts and consistent navigation patterns. The service is accessed via modern web browsers, which provide native support for common assistive technologies. Accessibility improvements are reviewed as part of ongoing product development and feedback from users.
• API: Yes
• What users can and can't do using the API: The service is built on an API-first architecture, utilizing a fully exposed RESTful API documented via OpenAPI standards. Because the Web UI consumes this same API, there is 100% functional parity between the interface and the backend.; ; What users can do: Users can perform all actions available in the Web UI programmatically. This allows for full automation of workflows and integration with third-party systems using standard CRUD (Create, Read, Update, Delete) operations on all data entities.; Setup and Configuration: Users can fully automate service setup through the API. This includes provisioning new tenants, onboarding users, and configuring security permissions. Similarly, making changes—such as updating configurations, modifying records, or adjusting user roles—is achieved via standard HTTP methods (POST, PUT, PATCH).; ; Limitations: There are no functional limitations regarding setup or configuration compared to the Web UI. Users are restricted only by standard technical governance, including API rate limiting to ensure system stability and Role-Based Access Control (RBAC) to ensure users can only manipulate data they are authorized to access.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: LANDARNA is designed to be highly configurable, allowing buyers to tailor the service to their organisational context, geography, and decision-making needs.; ; Day-to-day users; Day-to-day users can customise how they interact with LANDARNA by selecting sites, portfolios, and geographic extents for analysis; applying agreed appraisal frameworks and adjusting variable values within permitted ranges; completing site inspections using configured templates; viewing outputs at different reporting scales (site, portfolio, programme); and exporting data and reports in supported formats. These activities are carried out directly within the user interface and do not require technical expertise.; ; Administrator users / onboarding configuration; Custom configurations are defined and set up during onboarding, working closely with the buying organisation’s nominated administrative users. This includes configuring appraisal criteria, weightings, and scoring logic; site metadata fields, classifications, and controlled vocabularies; inspection templates and workflows; organisational datasets (including uploaded geospatial and tabular data, subject to agreed formats); and user roles, permissions, and access controls. All configuration is implemented within the standard platform and does not require changes to the underlying codebase.; ; Any further bespoke configuration requiring additional consultancy or development support can be provided on request, subject to agreement with the client, at the rates set out in the pricing documentation.

Scaling

• Independence of resources: The service is hosted on scalable cloud infrastructure designed to isolate users from fluctuations in demand. Compute and database resources are dynamically scaled to respond to usage patterns, ensuring sufficient capacity during periods of increased activity. Workloads are stateless where possible, enabling horizontal scaling without contention between users. Data is logically segregated by organisation, and platform-level controls prevent any single user or workload from monopolising shared resources. Continuous monitoring is used to track performance and trigger scaling actions, ensuring consistent service availability and performance regardless of demand from other users.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides usage and activity metrics to support contract management and service improvement. Metrics viable by administrators include numbers of active users, frequency of platform access, portfolio creation and use, activity and scenario creation, report generation, and use of commenting or collaboration features. Additional indicative metrics may include numbers of sites assessed, total area of land indexed, and counts of site inspections or appraisals. Metrics are used to monitor service uptake, support onboarding and training, and identify opportunities for optimisation. Usage data is aggregated and does not expose individual user behaviour unless required for support or troubleshooting.
• Reporting types: Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Users can export their data directly via the platform user interface. Day-to-day structured data is available as CSV files, while spatial datasets can be exported in standard GeoJSON format for use in third-party GIS and analytical systems. Selected outputs and reports can be downloaded as PDF files. Additional export formats can be supported where required, either through the buyer’s annual support allowance or as a separately scoped service.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • GeoJSON
  • PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • GeoJSON (for geospatial vector data)
  • ESRI Shapefile (for geospatial vector data)

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We guarantee 99.5% service availability per calendar month, excluding planned maintenance. This equates to a maximum of approximately 3 hours and 36 minutes of unplanned downtime per month. Availability is measured at the application level.; ; The service is hosted on resilient cloud infrastructure with redundancy across core components, and availability is continuously monitored to support timely detection and response to incidents. Planned maintenance is scheduled outside core UK business hours where possible and customers are notified in advance.; ; Availability calculations exclude outages arising from factors outside our reasonable control, including customer-side connectivity issues, failures of third-party networks or services, or force majeure events.; ; Where unplanned downtime exceeds 3 hours and 36 minutes in a calendar month, 3ADAPT will provide the customer with a service credit equal to one hour of the monthly service fee, calculated on a pro-rata basis (exclusive of VAT and excluding any separately agreed bandwidth or storage charges), for each full completed hour of downtime beyond the threshold. The maximum service credit available in any one month shall not exceed the total monthly service fee.; ; Service credits are non-cumulative and represent the customer’s sole financial remedy for failure to meet the availability commitment.
• Approach to resilience: The service is designed to be resilient and to protect the availability and integrity of customer data. It is hosted on established cloud infrastructure that provides built-in resilience through redundant compute, storage and networking components, reducing the risk of single points of failure.; ; Core platform services are deployed using fault-tolerant architectures, with automated health checks and monitoring to detect issues early and support timely response and recovery. Data is stored on resilient storage systems with regular backups to protect against data loss and enable restoration if required.; ; The underlying data centre environment is designed to be resilient, with multiple availability zones, physical security controls, and environmental protections. Details of the specific data centre locations and configurations can be provided on request if required.; ; Resilience is supported through documented incident management, backup and recovery, and business continuity arrangements. These are reviewed periodically and tested as part of operational assurance activities, helping to ensure the service can continue to operate and recover in the event of infrastructure failures, security incidents, or other disruptive events.
• Outage reporting: Service availability is monitored continuously. Where an outage or significant service degradation is identified, incidents are logged and managed through the service’s incident management process.; ; The service makes availability and incident status information available via a public status dashboard operated by a third-party provider. This dashboard provides current service status and incident updates. Incident summaries and post-incident reports can be provided to customers on request as part of ongoing service management and review.; ; Planned maintenance activities are communicated in advance by email wherever possible, including expected timing and impact, to minimise disruption to users.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: PH:; Access to management interfaces is restricted to authorised personnel using authenticated user accounts and role-based access controls, in line with the principle of least privilege. Administrative access is granted to named individuals only and reviewed periodically.; ; Support channels are accessed by customer contacts and authorised support staff, with appropriate verification carried out before any actions are taken. Access to support systems is role-based, controlled, and logged. These controls are governed by documented access control, information security, and incident management policies aligned with ISO/IEC 27001 principles.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: 3ADAPT maintains a defined set of information security policies and supporting plans aligned with ISO/IEC 27001 principles.
• Information security policies and processes: 3ADAPT operates an information security management approach aligned with the principles of ISO/IEC 27001, supported by a defined set of information security policies, standards, and procedures. Overall accountability for information security sits with senior management, with clear policy ownership and delegated responsibility for day-to-day implementation across technical and operational leads.; ; Information security risks are identified, assessed, and managed through a documented risk management process. Compliance with policies is supported through structured staff onboarding, role-based access controls, and regular reviews of systems, user access, and third-party relationships. Security incidents are reported via defined channels and handled in line with the Incident Response Plan, including escalation, investigation, and corrective actions.; ; Policy implementation and ongoing compliance are tracked using a central compliance management platform, providing oversight of control status, review cycles, evidence, and actions. Policies and controls are reviewed periodically to ensure they remain effective, current, and aligned with organisational change, regulatory requirements, and emerging threats.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Configuration items (including application code, infrastructure, data schemas and integrations) are identified and tracked through their lifecycle using version control, configuration repositories and deployment logs. Changes follow a documented change management process across alpha, beta and live environments, with testing and review at each stage. Security impacts are assessed for all changes, including effects on confidentiality, integrity and availability, with higher-risk changes subject to additional approval. Changes are tested in non-production environments prior to live release, and all changes are logged to maintain traceability and auditability.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Vulnerabilities are identified and assessed through a combination of automated tooling, supplier notifications, dependency monitoring and review of relevant security advisories (for example vendor alerts and NCSC guidance). Potential threats are assessed based on severity, exposure and impact on service availability, integrity and confidentiality. Patching is prioritised according to risk, with critical security updates deployed as soon as practicable and tested through alpha and beta environments prior to live release. Lower-risk updates are applied through planned release cycles. Vulnerability management activities and remediation actions are logged and reviewed as part of ongoing service and security management.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Protective monitoring is implemented through logging and alerting across application, infrastructure and access layers. Logs are reviewed to identify unusual activity, unauthorised access attempts or anomalous behaviour that may indicate a compromise. Automated alerts and manual review support timely detection. When a potential compromise is identified, the incident response process is triggered, including containment, investigation and remediation actions. Incidents are assessed for severity and impact, with higher-risk issues prioritised for immediate response. Initial response actions are taken as soon as practicable, with escalation and client notification in line with agreed incident management procedures.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: 3ADAPT operates a documented Incident Response Plan covering information security and data privacy incidents. Pre-defined processes are in place for common events, including incident identification, severity classification (P0–P3), escalation and resolution. Users report incidents via email or the online ticketing system, which are triaged and managed by the Incident Manager and Incident Response Team. Incidents are investigated, contained, remediated and formally documented, with root cause analysis undertaken where appropriate. Incident reports and updates are provided to customers, and any breach notifications are handled in line with contractual, legal and regulatory requirements.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 3%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: D268f067-8c92-4ee4-8ae2-a02060c661f4
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
  • Plans for positive actions with community groups.
  • Measures for making facilities used in the delivery of the contract available for community groups, education or training
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Phil@3adapt.com. Tell them what format you need. It will help if you say what assistive technology you use.