KAIASM LTD
Kaisam - OntoKai Migration and Cloud Support
This service complements our Lot 2 listing for the OntoKai SaaS providing consultancy, migration, training and support services in advance of procuring and when using our software.
OntoKai is a new kind of software for envisioning, managing, translating and merging detailed knowledge representations such as taxonomies, ontologies and data models.
Features
- Structuring unstructured data to support next generation AI modelling tools
- Visualisation of data assets, flows and relationships, internally and externally
- Ontologies to make data and data structures accessible to generalists
- Illustration of organisational demand (satisfied, frustrated and unmet) for data
- Data condition assessment and tracking of change
- Audit of data ownership, governance and absent accountabilities
- Identification and resolution of data gaps and overlaps across agencies
- EU AI quality and transparency compliance for high-risk systems
- Data pre-processing, normalization and transformation
- Data selection by complex criteria from multiple data sources
Benefits
- Easier data integration between numerous, heterogeneous sources
- Reduced information rework from more accessible data and files
- Value driven data adaption, extension, quality assurance and quality controls
- Reduced friction when exchanging information between contracting parties
- Increased efficiency, risk-reduction from joining datasets and applying AI.
- Insight into knowledge held in separate silos, networks and agencies
- Increased understanding between mutually dependent but unconnected systems
- A common visual language for non-technical and technical data users
- Increasing participation in improving the underlying infrastructure of AI
- Identification of valid, novel, useful and explainable patterns in data
Pricing
£9.99 to £332.99 a user a month
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@kaiasm.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 3 1 4 8 2 0 9 2 9 6 1 4 6 4
Contact
KAIASM LTD
Steve Johnston
Telephone: 0330 223 1164
Email: info@kaiasm.com
Planning
- Planning service
- Yes
- How the planning service works
- OntoKai is a standalone SaaS product that has no integration dependencies with existing systems. Nevertheless, we review the client's existing technical, data and infrastructure landscape to determine the suitability of the service.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- OntoKai
Training
- Training service provided
- Yes
- How the training service works
-
Alongside the SaaS toolset, Kaiasm provides training support for the acquisition of skills for data teams. Typically packaged as a three phase programme, training includes work on Mindset, Toolset and Skillset and are usually classroom based.
Training: 1. The OntoKai Mindset
The approach to the use of OntoKai and the development and management of knowledge representations such as taxonomies, ontologies and data models, requires the adoption of the fundamentals of an ontological mindset.
Learning outcomes: Knowledge of ontology theory and why it’s important; Ability to build & maintain conceptual data models.
Training: 2. The OntoKai Toolset
Intense programme of work to familiarise trainees in the operation of the software. Training materials will include test data and models where concepts are straightforward, so that the operation of the tool is the focus.
Learning outcomes: Operation of OntoKai; Data model creation and maintenance; Creating data model views; Exporting models; Linking to OntoKai views
Training: 3. The OntoKai Skillset
A tailored programme where required to run more advanced sessions that will include sample data from the client organisation to help provide context.
Learning outcomes: Client-specific, examples of data projects and business-as-usual data problem solving. - Training is tied to specific services
- Yes
- Services the training service works with
- OntoKai
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
CDBM
Discovery etc - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
-
SLA details in the accompanying Service Definition Document
ITIL based
Service scope
- Service constraints
-
We do not have any obvious service constraints other than support during Office Hours (09:00 - 17:30) Mon-Friday, 365 except Bank Holidays.
Full details available in our SLA - any variations required of a client may be subject to mutual agreement when reference to the SFIA rate card will be made.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We respond to email (not online ticketing). In addition we respond to e.g. 'Microsoft Teams/Slack' etc and our L1 service response time to acknowledgin reports is typically within the hour - our SLA defines in mroe detail.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- The OntoKai sevice can integrate with 3rd party solutions such as Teams/Slack. Built in capabilities are therefore not natively included though could be provided at additional cost.
- Support levels
-
L1 - Phone/Teams/Chat
L2 - Technical support
L3 - Expert/Product roadmap enhancements - version change release/bug fixing
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Sustainable Development: We are committed to reducing our environmental impact by utilising renewable energy where available, optimising data centre energy usage, and aiming for carbon neutrality in our operations.
Supply Chain Responsibility: We select our suppliers considering their environmentally responsible practices and that our procurement choices support our sustainable development goals.Covid-19 recovery
Workplace and Working practice changes: Since the end of the pandemic, we have supported the mental and physical health of our employees by extending our flexible working practices to facilitate more working from home, including investments in equipment that makes it easy to work from home or the office. We have also invested in filter systems in the office to reduce the transmission of viruses and therefore reduce the workplace risks of contracting COVID-19 and other air-borne diseases.Tackling economic inequality
Ethical Labour Practices: We pay fair wages and provide safe working conditions in our company, supporting job security and worker rights. We have always supported very flexible working hours, making particular effort to support employees with caring commitments, either through school-friendly hours or remote working.
Economic Impact: We attempt to stimulate the local economy by hiring within local communities, engaging local suppliers, and contributing to local economic activities, such as Chambers of Commerce.Equal opportunity
Diversity and Inclusion: We implement hiring and training practices that enable increasing diversity within our workforce. We foster an inclusive workplace culture.
Innovation in Social Impact: Our software and training is empowering to the skills development of our employees and our client users.Wellbeing
Data Ethics and Privacy: We maintain high standards of data protection and user privacy to ensure that personal information is secure and handled with care, enhancing the trust and wellbeing of our employees and service users.
Wellbeing Initiatives: We promote mental and physical health initiatives within your company, like flexible working conditions, communal breaks, company lunches, company walks and social events. Programmes that contribute to the overall wellbeing of our employees.
Pricing
- Price
- £9.99 to £332.99 a user a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@kaiasm.com.
Tell them what format you need. It will help if you say what assistive technology you use.