End User Satisfaction Report - Baseline your environment
This is a single use service to Baseline your End User Satisfaction starting point. Provides valuable insight into employee satisfaction with you IT service provision. Your report contains scoring against your peer organisations, identifying areas of strength and recommendations for areas of improvement.
- Quantify your User Experience score against peer organisations
- Identify lost productivity hours
- Monitor user experience and identify trends
- Identify which IT resources are making the largest impact
- Report developed by Independent assessment rather than internal
- Provides an unbiased report on where you are today
- Self-contained solution, low user impact, no overhead on IT
- Identifies where to prioritise improvements for the best return
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