Through Technology Limited

Agile Cloud and Application Development

We offer a bespoke solution architecture and Dev/Sec/Service operations service to understand your user needs and deliver new services that meet them. Working using proven methods and fully aligned to GDS/NCSC Standards and Guidance.

Features

• End-to-End Agile Cloud and Application Development Function
• Microsoft Azure, Amazon AWS, Google Cloud Platform, PaaS, Serverless
• Cloud, Hybrid Cloud or Multi-Cloud Solutions
• APIs and Web Services, REST, XML, API Development and Consumption
• Web UI Development, responsive sites and Single Page Applications
• Mobile UI Development, IOS/Android apps, native or cross-platform
• DevOps, Continuous Integration, Development, Monitoring and Evolution
• Systems Integration, Orchestration, Automation
• High throughput, availability, resilience and scalability solutions
• Reliability engineering and cloud service optimisation

Benefits

• Proven experience in public and private sectors
• Augment your internal capability with managed development services...
• ...or procure a complete software development service and outcome
• Reduce deployment time with iterative, incremental development and release
• Reduce cost through optimisation of cloud service consumption
• Reduce maintenance overheads through automation and orchestration
• Move your people up the value chain, automating repetitive processes
• Scalable customer focused agile teams

£300 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

832929911826332

Contact

Peter Hanney
+44 (0)7913334794
enquiries@throughtechnology.uk

Planning

• Planning service: Yes
• How the planning service works: We can plan and deliver the service as an entire standalone or; autonomous team or work as part of a blended client-supplier; team to deliver your requirements.; We are also happy to either take on greenfield projects, or; understand, optimise and deliver projects that have already; started.; We can undertake user research, plan and deliver workshops,; plan and lead agile ceremonies either independently or in; collaboration with your internal teams or as part of broader; programmes.; We can either build a backlog and iteratively deliver or refine; and deliver an existing backlog prepared by your team.; We have a strong track record in solution integration, and will; also undertake integration planning to minimise any risk and; confirm the readiness of your infrastructure and existing; technology.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our service will provide a clear exit plan upon conclusion,; including transfer of all project documentation and knowledge; transfer sessions with the customer's internal or incumbent; supplier teams.; We can also undertake training and upskilling of your internal; teams, providing the knowledge and processes necessary to; bring ongoing support in house.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can setup secure cloud hosting environments including; development, test, staging, production, etc.; We can perform assessment and remediation of existing; environments.; We can deal with change and release management.; We utilise infrastructure as code to provide automation and; orchestration of environments. Ensuring stability and; configuration control across multiple environments.; Integration of solutions with your organisations existing; authentication and monitoring services.; ; For application or data migration services, please refer to our other G-Cloud 12 services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: QA is an integral part of each Agile software development; iteration. Each increment is tested functional using automation; to ensure minimised risk of regression issues.; Depending on the performance requirements, dedicated; performance testing environment(s) can be setup to perform; load testing, soak testing, stress testing, etc

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services: Remediation of issues identified in customer ITHC
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: Support requirements will vary between customers and; applications. We therefore tailor these services to the; individual needs of the client and roadmap for future; development and operation of their applications. We will; discuss specific requirements in the proposal stage.; For all projects we assign a service manager and technical lead; who will - at minimum - respond to any enquiries during the; project term within 1 business day.

Service scope

• Service constraints: Any constraints will be associated with the individual customer; requirements and therefore identified and managed at the; proposal stage

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support arrangements are tailored to the needs of our customers; and the nature of the use case. Please discuss this with us. We; are technology agnostic and happy to work with your own; ticketing and ITSM systems or our own
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: We typically utilise Microsoft Teams, Hangouts or Slack, all of which have been through accessibility testing and conform to the standards above.; ; Our preference is to utilise the same chat solutions as your users, thereby negating any need to accessibility test, certify or learn a new solution
• Support levels: Throughout any development engagement we will provide; support and consultancy on a T&M or fixed price basis with all; queries responded to within at most one business day. You will; have an assigned Service Manager and Solution Lead to carry out; the work and provide any aftercare required.; We offer user support services separately through our TT Cloud; Services Support offering on G-Cloud lot 3.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute (BSI) - BSI Certificate Number IS 743920
• ISO/IEC 27001 accreditation date: 13/10/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing, it covers all of our services.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Through Technology is a Carbon Negative Business and formally assessed and certified as such with the PAS2060 Carbon Neutral Plus standard. This means that our services are operated to remove more carbon dioxide from the atmosphere than our business has created or will create in future, already significantly exceeding HM Government's Net Zero targets. Our business was designed with a very carbon-efficient business model. Building on this foundation, we have a process of continual improvement. We annually calculate our carbon footprint using the reputable carbonfootprint.com service, identify further reductions in our environmental impact, then offset -double- the residual carbon footprint of our business through the same scheme reputable UK tree-planting scheme used to offset HM Government ministerial travel. Measuring our footprint every year, optimising it and offsetting double, scales with our business and automatically applies to every service we provide (through G-Cloud or elsewhere). Furthermore, because trees last for many years, our positive impact on carbon capture and storage will continue to grow greater and greater across the lifetime of our business. As a business, we are also focussed upon helping our customers achieve your outcomes. We consider environmental impact in the work we undertake as part of our services many of which involve carbon reduction through modernisation of systems and migration to the cloud. Fighting Climate Change is something we are passionate about. We are proud of the contribution we make as UK Small Business. It also shows our commitment to not only meet, but exceed government targets for fighting climate change and goals of Procurement Policy Notes PPN 06/20 (Social Value) and PPN 06/21 (Taking account of Carbon Reduction in major contracts). Further detail, including "Beyond Net Zero - The Through Technology Environmental Impact Plan" available upon request.
• Covid-19 recovery:

  Covid-19 recovery

  In Through Technology, we have a very strong focus on achieving value for the tax-payers money and on supporting the UK economy. We are a UK Small Business, paying all our taxes in the UK and operating in full compliance with UK Tax regulations. We are members of the TechUK industry body, volunteering time via our seat on their Justice and Emergency Services Committee to help to define and deliver best practice in work between the Digital & Technology industry and government. We are signatories to the UK Government Small Business Commissioner’s Prompt Payment Code. Meaning we commit to paying our supply chain within 30 days and have never yet failed to do so, even when we ourselves have faced delays in our payments. Our company principles include sharing knowledge and building capability with our customers’ internal teams. This can be seen in our “Insource Transition Support” service published on G-Cloud. Helping our customers insource and develop their internal teams will drive upskilling and job creation within our public sector customers. We have a defined standard business process to actively seek out opportunities for savings and cost avoidance for our customers in everything we do. This process has resulted in savings and cost avoidance of over £10M in the last 3 years, saving our customers more than we have cost them while we have also delivered all of our contracted scope. We have also created new jobs in our business during the Covid 19 pandemic and continue to collaborate effectively with our customers remotely through their choice of tooling and onsite following all current Covid guidance.
• Tackling economic inequality:

  Tackling economic inequality

  Through Technology are committed to fighting economic inequality. As a modern business without strong geographic ties, our hiring policy is to prioritise recruitment from areas of high social deprivation as identified in the Department for Levelling Up, Housing and Communities' English Indices of Deprivation). At present, 40% of our staff are from these areas and as our business grows, so will this percentage, ensuring that most of the tax-payer money spent on our services ends up in the local UK communities that need it the most. We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society.
• Equal opportunity:

  Equal opportunity

  We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society. This is built into our policies, procedures and contracts, and lived day to day. We have worked to remove any bias from our organisational processes, including subconscious bias where it may exist. An example is that the first stage of our recruitment process is anonymised, minimising the impact of any potential bias in CV and Application evaluation. We are signatories to the Armed Forces Covenant and seek proactively to recruit ex-forces personnel, overcoming some of their challenges in returning to civilian life. Our recruitment process for opportunities is intentionally designed to be accessible and open to all. Our teams working through G-Cloud are diverse and include people from different parts of the UK, age groups, ethnic origin, gender, disability and faith.
• Wellbeing:

  Wellbeing

  We are an equal opportunities employer that recognises and actively seeks out the benefits of diverse and inclusive teams to our business, to our customers and to wider society. This is built into our policies, procedures and contracts, and lived day to day. We have worked to remove any bias from our organisational processes, including subconscious bias where it may exist. An example is that the first stage of our recruitment process is anonymised, minimising the impact of any potential bias in CV and Application evaluation. We are signatories to the Armed Forces Covenant and seek proactively to recruit ex-forces personnel, overcoming some of their challenges in returning to civilian life. Our recruitment process for opportunities is intentionally designed to be accessible and open to all. Our teams working through G-Cloud are diverse and include people from different parts of the UK, age groups, ethnic origin, gender, disability and faith.

Pricing

• Price: £300 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.