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REGRISK TECHNOLOGY LIMITED

RISKGRID

To provide an online platform to build, maintain, manage and share risk assessment matrices for health & safety, educational, financial, cybersecurity and many other business verticals.

Features

  • Risk Management
  • Near-Time
  • Auditable
  • Risk Assessment
  • Reporting
  • Multi-User
  • Configurable
  • Forward Planning
  • Template Solutions

Benefits

  • Easy to build and maintain Risk Assessments
  • Fully Auditable
  • Simple to use, configure, and customise
  • Simple User Interface
  • Easy to share across multiple users

Pricing

£100 to £3,000 a unit a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at colin.woodford@regrisktech.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 3 3 4 8 4 7 8 5 8 1 4 9 8 2

Contact

REGRISK TECHNOLOGY LIMITED Colin Woodford
Telephone: 07809838839
Email: colin.woodford@regrisktech.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
Service constraints
None.
System requirements
Web Browser Access.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 2 hours, Monday - Friday, 9am - 6pm
Outside of regular UK business hours available at additional charge.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
For enterprise level we provide and individual support contact for each account included in the regular pricing.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
There is a simple online training available on the site.
We provide onsite / video training for enterprise subscriptions.
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Users can extract data in .csv format if required.
For more complex requirements (SQL export or in format for another system) this can be provided at additional cost.
End-of-contract process
Only additional cost is if data extract is required in non .csv format.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Access is via the regular website interface which while not specifically designed for mobile devices is fully functional, although smaller screens will naturally cause issues where large risk amounts of data are looked at.
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
All labelling, colours, tags can be fully customised by users.
We provide a full white labelling service for Enterprise level subscriptions.

Scaling

Independence of resources
We auto-scale the application in Azure to ensure that user demand is met for both database and compute. For enterprise subscriptions the users will operate on a fully segregated database and application instance away from the main user portal.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
Encryption of all physical media
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Via the application into .csv (Excel) format.
Data export formats
  • CSV
  • Other
Other data export formats
Pdf
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
None. We rely on MS Azure for SLA and for enterprise subscriptions we are happy to provide higher level SLA if required (as run on separate instances)
Approach to resilience
Use of MS Azure resiliency features.
Outage reporting
None.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
  • Other
Other user authentication
For enterprise level we can provided limited IP access via a VPN if needed.
Access restrictions in management interfaces and support channels
RBAC in the application.
Access restriction testing frequency
Less than once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Managed by CTO.
Information security policies and processes
Managed and led by CTO. Audited within Microsoft Azure on regular basis using Defender.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Releases fully managed by lead developer and CTO or equivalent overseeing change process.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Software stacks are managed within Azure application and database environment and patches are applied automatically. We review on a regular basis potential threats.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Use Microsoft Azure Defender to monitor threats and breaches.
Incident management type
Supplier-defined controls
Incident management approach
Incidents can be reported via the website portal or email.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Help ensure employee well-being by providing functionality such as accurate and up to date Health & Safety Risk Assessments on the workplace.

Pricing

Price
£100 to £3,000 a unit a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Full access to the portal service for a month, or longer if required on request.
Link to free trial
Portal.risk-grid.com

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at colin.woodford@regrisktech.com. Tell them what format you need. It will help if you say what assistive technology you use.