31G

Resource Augmentation

Rapid allocation of high-quality resources across all tech stacks and disciplines

Compliance, security, PMO and business analyst resource allocation

Client directed BAU / projects

Client defined approach outcomes and tooling, with client management

Business process outsourcing for any protocolised process

Training teams on customer tools and systems quickly

Customer support

Features

• Flexibility terms available
• We can provider resources across all areas of tech
• Rapid deployment for urgent projects
• Aligned with client processes
• Full team augmentation

Benefits

• Fast Mobilisation
• Pool of resources available
• Clinical, Technology, Training, Fintech, Social care, E Commerce

£150 to £1,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@31g.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

833949704703863

Contact

Hasib Aftab
+442032900012
info@31g.co.uk

Planning

• Planning service: Yes
• How the planning service works: At 31G, we know that developing a solution is just half the story. We bring significant experience in operating digital platforms in a range of industries, so we can fully augment your digital needs into practical day-to-day operations. Our strong relationships with our clients have evolved from being a great technology supplier, to also being a trusted advisor and strategic partner.; ; Our UK-based project and leadership team work on discovery projects through to fully managed tech and transformation services and are supported by our team of offshore developers and back-office staff to deliver quality and cost-effectiveness.; ; Our services include digital transformation, systems integration, resource augmentation, software development, professional and managed services, and digital consultancy.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We have certified cloud architects with specialist support available for providers to use for their projects.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide cloud agnostic migration service starting from requirement gathering all the way to production rollout using certified cloud practitioner and architects. we have experience in public and private clouds i.e AWS, Azzure, GCP, Dell
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We offer dedicated Quality Assurance and Performance testing staff which can cover all QA services including automation testing.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: We offer services across the entire cloud lifecycle, from migration and optimisation to management. ; ; Our services are based on industry best practices and the cloud adoption and management frameworks across all wide range of public cloud providers.

Service scope

• Service constraints: We offer 24/7 services for our client based on their requirements.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Subject to client Service Level Agreement (SLA) - we are able to meet industry standard SLA requirments.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Crest level pen testing
• Support levels: We can provide end to end service based on clients requirements from, 1st, 2nd line and 3rd line support with senior engineers on call to support.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • The Data Security and Protection Toolkit (DSPT)
  • ISO27001 Planned

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We extend our social value by ensuring that we offer equal opportunities across our organisation functions particularly within our technology service.

Pricing

• Price: £150 to £1,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@31g.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.