Primo Milestone
Cloud Enablement Services for Project, Contract and Facilities Management
Our consulting and training services enable clients to maximise their cloud investment in project, contract and facility management solutions. Our specialist project and contract service covers: Oracle Primavera; Deltek Acumen and Legare. We provide Facilities Management services using Primavera FMRE and Oracle Field Services for a fully Cloud-enabled service.
Features
- System Healthchecks
- Business Analysis
- Cloud Transition
- Software & Hardware Selection
- Integration Consulting
- Data Cleanse & Migration
- User Training
- Ongoing Support - Technical & Application
- System Design, Setup, Configuration & Testing
Benefits
- Ensure rapid user adoption of new EPPM solutions
- Simplify system maintenance & support
- Train your staff to get the best from your solutions
- Prioritise, plan, manage & evaluate projects
- Keep you one step ahead of the competition
- Manage your business with accuracy, efficiency & confidence
- Reduce the risk of moving to the cloud
Pricing
£850 to £1,400 a user a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jinesh.patel@milestoneuk.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 3 6 1 1 9 9 4 5 5 3 6 5 9 1
Contact
Primo Milestone
Jinesh Patel
Telephone: (0)1525 243404
Email: jinesh.patel@milestoneuk.com
Planning
- Planning service
- Yes
- How the planning service works
-
We provide planning services for cloud hosting of Oracle Primavera software service - for both SaaS and also secure private hosting. We have helped dozens of customers migrate to cloud hosting.
Our migration template outlines the key steps in the process and our consultants can advice and assist at each step. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Oracle Primavera suite
Training
- Training service provided
- Yes
- How the training service works
- We provide official Oracle Training in the Primavera software suite.
- Training is tied to specific services
- Yes
- Services the training service works with
- Oracle Primavera
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
We have a migration template that is tried and tested. It outlines what needs to be done at each step, e.g., data cleansing, integrity scripts, version upgrades , etc.
We can guide the client through the steps or manage elements or even the entire process depending on the clients wishes. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Oracle Primavera Cloud
- Hosted Oracle Primavera
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Prior to migration ,we run a suite of data integrity scripts on the customer data to identify potential broken relationships, orphan data or other corruption and advise on dealing with this.
We can provide data cleansing services.
We advise or data migration options and their respective pros and cons.
We provide post migration data integrity checking
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide application support services for the Oracle Primavera suite of software
Service scope
- Service constraints
- Standard support is available in UK , 09:00 - 17:30 Monday to Friday, excluding English Bank Holidays.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Standard support is available in UK , 09:00 - 17:30 Monday to Friday, excluding English Bank Holidays.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Oracle provide 365 x 24 support to customers. We provide additional application support and expertise in functionality.
We also provide migration and upgrade support and management - services not available from Oracle.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Oracle
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
Fighting climate change
We have install two Electric Car Charge Points in our car park. These are free of charge to employees. We try to source 100 % renewable electricity for our premises.
The datacentre we use now runs on 100% renewable energy. In addition, all fixtures and fittings now include motion detector LED lighting to improve energy efficiency, and a water osmosis system has been implemented to improve the building’s water efficiency and cooling.Covid-19 recovery
Our leadership team is meeting continuously to assess and appropriately respond to the crisis as it evolves.
Of course, everyone’s health and welfare are a priority. Many employees are still working from home. We have extensive online collaboration capabilities to help ensure business continuity and we’re working tirelessly to help everyone stay safe while at the same time continuing to serve you.
We continue to provide remote online training and support to customers as we have since the start of the Pandemic.Equal opportunity
We are committed to equal opportunities for all employees regardless of gender, race , sexual orientation, neurodiversity or disability status.
Our core values include protecting and advancing human dignity and human rights.
Pricing
- Price
- £850 to £1,400 a user a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jinesh.patel@milestoneuk.com.
Tell them what format you need. It will help if you say what assistive technology you use.