Non-Google (Yandex, Baidu, Naver, 360, Sogou, Bing, Yahoo, DuckDuckGo etc) SEO Support
Non-Google SEO can add technical complexity during site migrations or optimisation, particularly in non-English markets. This service provides hourly support across technical SEO, content, and external assets, tailored to the requirements of the specified search engines where needed.
Features
- International SEO factors assessment
- International and multilingual technical SEO support
- Webmaster tools setup and configuration for non-Google search engines
Benefits
- Strengthen technical SEO for international and multilingual sites
- Review search appearance and functionality in supported search engines
- Reduce the impact of technical issues on non-Google search performance
- Increase visibility of key assets in non-Google search engines
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
8 3 6 6 6 5 7 1 4 8 4 5 0 2 3
Contact
COALEY PEAK LTD
Stephen Grindley
Telephone: 01242323325
Email: stephen.grindley@coaleypeak.co.uk
About your service
- Service categories
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Cloud Support Services
Ongoing Support
- Reporting and proactive results analysis
Service scope
- Service constraints
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While Coaley Peak can technically optimise for all major search engines (including Baidu, Yandex, Naver, and Daum), we cannot remove the need for verification requirements of platforms.
For non-Google search engines, the Buyer is responsible for providing the necessary local business licences, ICP licences (China), or local identity verification documents required by the search engine to index the site. Coaley Peak can guide this process but cannot act as the legal local entity for the Buyer.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Support replies service level agreement (SLA) covers a reply within 24 hours, 365 days a year. Bank holidays and weekends are within the terms of the 24 hour reply SLA.
Methods of support available:
Electronic ticketing system (for which priority can be set per task)
Email
Phone
Live chat
Post (reply to be given within 24 hours of receipt)
The electronic ticketing system and live chat methods of support meet WCAG 2.1 AAA accessibility standards to accommodate a range of sensory or physical difficulties.
General account management and project management is chargeable at account manager rates (£47.30 +VAT/hour) only. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
-
Standard Support (included)
• Email support for day-to-day questions and guidance.
• Response time: within 24 hours, 7 days a week (including weekends).
• Cost: included in the agreed project rate or monthly retainer.
• Technical account manager: Included as a dedicated named resource.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Analytics engineer | £3,192.00 | £3,192.00 |
| Senior analytics engineer | £3,192.00 | £3,192.00 |
| Lead analytics engineer | £3,192.00 | £3,192.00 |
| Head of analytics engineering | £3,192.00 | £3,192.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £1,400.00 | £1,400.00 |
| Data analyst | £1,400.00 | £1,400.00 |
| Senior data analyst | £2,052.00 | £2,052.00 |
| Principal data analyst | £3,192.00 | £3,192.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £3,192.00 | £3,192.00 |
| Senior data engineer | £3,192.00 | £3,192.00 |
| Lead data engineer | £3,192.00 | £3,192.00 |
| Head of data engineering | £3,192.00 | £3,192.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £3,192.00 | £3,192.00 |
| Principal data scientist | £3,192.00 | £3,192.00 |
| Lead data scientist | £3,192.00 | £3,192.00 |
| Head of data science | £3,192.00 | £3,192.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £1,400.00 | £1,400.00 |
| QAT analyst | £2,052.00 | £2,052.00 |
| Senior QAT analyst | £2,052.00 | £2,052.00 |
| Lead QAT analyst | £3,192.00 | £3,192.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £1,400.00 | £1,400.00 |
| Junior content designer | £1,400.00 | £1,400.00 |
| Content designer | £1,400.00 | £1,400.00 |
| Senior content designer | £2,052.00 | £2,052.00 |
| Lead content designer | £3,192.00 | £3,192.00 |
| Head of content design | £3,192.00 | £3,192.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £2,052.00 | £2,052.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £1,400.00 | £1,400.00 |
| Lead technical writer | £1,400.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £1,400.00 | £1,400.00 |
| Junior user researcher | £1,400.00 | £1,400.00 |
| User researcher | £2,052.00 | £2,052.00 |
| Senior user researcher | £3,192.00 | £3,192.00 |
| Lead user researcher | £3,192.00 | £3,192.00 |
| Head of user research | £3,192.00 | £3,192.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau (UKAS)
- ISO/IEC 27001 accreditation date
- Monday 5 July 2021
- What the ISO/IEC 27001 doesn’t cover
- All G-Cloud 15 services are within scope.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau (UKAS)
- ISO 9001 accreditation date
- Monday 5 July 2021
- What the ISO 9001 doesn’t cover
- All G-Cloud 15 services are within scope.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 5f53b04c-e4ba-4c64-8793-4fe292b345fa
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
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Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of issues relating to entering the contract workforce
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Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-