Gulp Digital

Contentful CMS Implementation and Support

Contentful is a headless CMS that provides a better way to manage content — unified, structured, and ready to deploy to any digital channel.

As a Contentful partner, our team of cloud/digital technology experts is best placed to implement and support Contentful, leveraging our knowledge/insight throughout the project.

Features

• End-to-end digital/cloud technology project
• Technology Solution Consulting
• Definition of the technical, non-technical and service level requirements
• Content Modeling
• Contentful Implementation
• Change Management & Training
• Ongoing Content Services

Benefits

• Consistent service across the full project lifecycle
• Approach and length of phases tailored to your specific needs
• Support levels available to bridge gap between phases
• Digital/cloud service and technology built according to your needs
• Aligned to GDS service standards
• Assessment-ready end-product

£275 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@gulpdigital.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

836673522204350

Contact

Onkar Chiroma
0330 223 5582
info@gulpdigital.com

Planning

• Planning service: Yes
• How the planning service works: We provide strategic planning and advisory services to help you successfully implement both cloud hosting and cloud software. Our approach is to work collaboratively with you to ensure both your organisational current state needs as well as future state needs are considered. Pragmatically balancing features, user needs, business goals and commercials to achieve a clear well thought out plan ensuring value, resilience and return on investment.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our cloud software and hosting training services are embedded within our service. As part of a delivery project, we provide knowledge transfer and sharing. By training and upskilling your internal teams, it will ultimately reducing your reliance on external suppliers.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We provide strategic technical and advisory services to help you plan and migrate to or between cloud services.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide Quality Assurance through our collaborative, iterative practices and methodology. This ensures that the service we deliver is aligned with your expectations and desired output.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Based on your needs, we will provide experts and specialists with the most appropriate mix of skills and experience to ensure your cloud software and hosting requirements are well supported.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: The time it takes will vary from 12 to 72 hours, depending on the agreed service level agreements (SLA).
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: From proactive support services through to reactive emergency support, we offer tailored support packages based on your needs. ; ; Our support costs are calculated based on our rate card, the type of support services your require, the support level you require and the systems / teams / infrastructure that require support. ; ; We can provide technical account managers, cloud support engineers and other support personnel including, content, design, development and delivery specialists.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Commitment to Combating Climate Change: At Gulp, our operations are deeply rooted in environmental sustainability, vital in the global fight against climate change. We prioritise selecting cloud infrastructure providers that power their data centres with renewable energy sources. Additionally, our office practices include extensive recycling programs, and we advocate for remote work to significantly reduce our overall carbon footprint. Our commitment to diversity and inclusion extends to creating a sustainable and environmentally responsible workforce. By offering flexible and remote working options, we not only broaden our talent pool from diverse geographical and socio-economic backgrounds but also decrease the need for commuting, thus reducing greenhouse gas emissions. These efforts demonstrate some of our dedication to minimising environmental impact and promoting sustainability.

  Covid-19 recovery

  Supporting Community Recovery: At Gulp Digital, we collaborate with organisations such as Croydon Commitment, focusing on areas crucial for COVID-19 recovery, including Employability and Health and Well-Being. We provide vital support by reviewing CVs, conducting mock interviews, and offering career advice to help individuals re-enter the workforce post-pandemic. These activities are part of our commitment to revitalising the job market and supporting community members in overcoming the economic impacts of COVID-19. Promoting Physical and Mental Health Post-Pandemic: Recognizing the toll of the COVID-19 pandemic on physical and mental health, we have enhanced our health initiatives. Every employee at Gulp Digital is enrolled in a comprehensive healthcare plan with Vitality, which includes access to mental health support and self-care tools. Our health program encourages healthy living with rewards and provides direct access to healthcare professionals, supporting our staff and their families in their post-pandemic recovery and well-being. Enhancing Workplace Conditions for Post-Pandemic Adaptation: We've changed our workplace policies to support COVID-19 recovery by fostering flexible working conditions. We still promote remote working and sustainable commuting options, including incentives for walking or cycling to work. We have also invested in our online collaboration tools, ensuring our team can operate efficiently remotely.

  Tackling economic inequality

  Tackling Economic Inequality Through Employment Opportunities and Inclusive Practices: Located in Croydon, London, an area with notable economic challenges, Gulp Digital actively combats economic inequality by creating inclusive employment opportunities. We understand that many residents need help with barriers such as limited skills, opportunities, or confidence that hinder their entry into the professional workforce. We focus on helping dismantle some of these barriers through collaboration with local organisations like Croydon Commitment. Our involvement includes CV reviews, mock interviews, and career counselling to empower individuals, particularly those from marginalised groups, to re-enter the workforce confidently. These efforts are crucial to our strategy to tackle economic inequality and support community members in gaining meaningful employment. Furthermore, Gulp Digital champions flexible and remote working options, allowing us to tap into talent pools in economically disadvantaged areas. This approach facilitates access to diverse capabilities and aids our employees in managing travel expenses amid the cost-of-living crisis. As a Disability-Confident Committed Employer, we are also committed to enhancing the recruitment, retention, and development of disabled individuals, ensuring our workforce reflects the diversity and needs of the community we serve. Through these targeted actions, we are dedicated to reducing economic inequality and fostering an inclusive, supportive work environment that contributes to broader social and financial stability.

  Equal opportunity

  Equal opportunity Our Inclusive Employment Practices: We are deliberate in our hiring processes to ensure diversity within our workforce. This includes offering internships and apprenticeships to those from underrepresented groups and ensuring that recruitment policies include people with disabilities. Gulp is also recognised as a Disability-Confident Committed Employer. Development and Training: A commitment to continuous development is central to everything we do. This is especially true when it comes to developing and training our staff. We focus on equipping them with the skills to excel in an ever-changing technology environment. We make special efforts to provide equal opportunities for training and career advancement to all employees, regardless of their background. To achieve this, we allocate equal budgets to training and support personal and professional growth. Flexible Working Options: To meet the diverse needs of our modern workforce, we prioritise flexible and remote working options. This policy supports individuals facing geographical, physical, or socio-economic barriers to traditional office-based work, thereby widening our talent pool and supporting (advocating for) work-life balance. Community Engagement and Support: Gulp collaborates with local organisations like Croydon Commitment to tackle barriers to employment faced by residents. This includes conducting regular CV workshops, mock interviews, and career advice sessions specifically aimed at empowering marginalised groups and those from deprived areas, helping them to gain employment and boost their confidence.

  Wellbeing

  Comprehensive Healthcare Benefits: We offer a robust healthcare plan for all employees, facilitated through partnerships with leading health providers like Vitality. This plan provides access to a wide range of health services, including mental health support, which is crucial in managing stress and any challenges we might face in the workplace. Mental Health Resources and Support: Understanding the importance of mental well-being, We provide confidential mental health support and resources for all staff to access 24/7. This includes access to professional counselling and therapy sessions, mental health first aiders within the workplace, and regular wellness workshops focusing on stress management, resilience, and mindfulness. Encouraging Healthy Lifestyles: To promote physical health, Gulp incentivises healthy living through our rewards program that benefits employees by allowing them to maintain active lifestyles. This includes financial or gift rewards for activities such as walking, cycling, and other forms of exercise, as well as meditation and wellness activities. e.g. Discounts at Cafe Nero, Waitrose, Gyms (Virgin Active, Nuffield and Pure Gym) and Free Apple watch. Flexible Working Arrangements: Gulp recognises that flexibility in work arrangements can significantly impact an employee’s well-being. We offer remote work options and flexible hours as standard, allowing our staff to balance work and personal life more effectively, reducing burnout and increasing job satisfaction. Supportive Work Environment: Our culture encourages openness and support around health and well-being issues. Regular check-ins by managers and HR, peer support groups, and a policy of open communication help ensure that employees feel supported and valued.

Pricing

• Price: £275 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@gulpdigital.com. Tell them what format you need. It will help if you say what assistive technology you use.