SoftwareONE

Copilot Advisory

SoftwareOne's Copilot Advisory provides comprehensive guidance to help organizations embrace Copilot technology. We align its features with business goals, assess licensing readiness, streamline infrastructure, and offer change management support and data-driven insights for maximum impact.

Features

• Copilot product definition: Specification of features, functionalities, and objectives.
• Licensing readiness: Assessment of Microsoft 365 licenses compatibility.
• Strategic advisory: Tailored implementation roadmap development.
• Technical requirements: Infrastructure, data accessibility, and integration capabilities.
• Governance and security: Robust governance and security protocols establishment.
• Change management: Mitigating resistance and fostering user adoption.
• Organisational change: Leadership support, user adoption strategy, and change management.
• Training and support: Comprehensive training programs and ongoing support.
• Value estimation: Assessing benefits, cost savings, and ROI.

Benefits

• Maximized ROI: Achieve productivity gains and efficiency improvements.
• Smooth user adoption: Comprehensive training and change management strategies.
• Enhanced security/compliance: Robust governance protocols and data privacy compliance.
• Technical expertise: Smooth and seamless Copilot implementation.
• Ongoing support: Continuous support and guidance.
• Ultimate goal: Build, run, and manage an AI-powered workplace.

£2,500 to £120,000 a unit

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

837150804196632

Contact

Tom Hook
+44 203 005 0238
technology-products.uk@softwareone.com

Planning

• Planning service: Yes
• How the planning service works: We assess our customers’ needs, readiness, and suitability for transitioning to our Copilot advisory service. ; ; Needs Assessment:; - We work to understand each customers business objectives, pain points, and desired outcomes.; - Hold discussions cover existing software landscape, challenges, and growth plans.; ; Readiness Evaluation:; - We assess current DevOps maturity, team capabilities, and technology stack.; - Factors include toolchain familiarity and alignment with best practices.; ; Suitability Analysis:; - We evaluate Copilot’s fit with their long-term vision and cultural alignment.; - If all aligns well, we guide them towards Copilot.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: SoftwareOne’s Copilot Advisory Service provides enterprises with the opportunity to learn how to fully utilise Microsoft Copilot and understand its implementation readiness.
• Training is tied to specific services: Yes
• Services the training service works with: Microsoft Copilot

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: All major vendors.

Service scope

• Service constraints: N/a

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 24 hours
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: This is a short term professional engagement but long-term support can be discussed separately.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: TÜV SÜD South Asia Private Limited
• ISO/IEC 27001 accreditation date: 26/12/2022
• What the ISO/IEC 27001 doesn’t cover: The certification scope is defined during the certification process and may exclude certain areas, such as specific services, locations, or processes that are not related to the information security management system (ISMS). For instance, the certification might not cover third-party services or products that SoftwareONE AG uses or resells unless they are included within the ISMS scope.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality

  Fighting climate change

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme. ; ; We intend to address fighting Climate Change by:; Our team recognizes the urgent need to combat climate change. Through our Harmony Day programme, we encourage employees to volunteer their time and skills toward environmental causes.; We have previously organised tree-planting days and are looking to collaborate with new environmental organisations.; By dedicating some of our our Harmony Days to climate-related projects, we contribute directly to reducing carbon emissions, promoting sustainable practices, and raising awareness about environmental issues.

  Tackling economic inequality

  At SoftwareOne, we are committed to making a positive impact on society beyond our core services. As part of our G-Cloud service provision, we will continue to actively engage with in-house volunteering initiatives, including our “Harmony Day” programme.; ; We intend to address economic inequality by:; As part of our commitment to social value, we will channel our Harmony Day efforts toward addressing this issue.; Our Social Value lead will look to engage our public sector team with volunteering organiations that support marginalised communities, low-income families, and individuals facing economic hardships.; Whether it’s mentoring underprivileged youth, providing job readiness workshops, or supporting food banks, our team will aim to contribute to reducing economic disparities through volunteering days.

Pricing

• Price: £2,500 to £120,000 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at technology-products.uk@softwareone.com. Tell them what format you need. It will help if you say what assistive technology you use.