CRITIGEN U.K. LIMITED

GIS Spatial Integration

Locana's geospatial solutions help organisations unlock value and efficiency by enabling new insight. We democratise spatial data through a single portal, providing support for an increased range of business functions. Our award winning spatial innovations help you make sense of data, maximise your spatial investments and improve decision making.

Features

• Intuitive and sophisticated spatial asset management, maintenance & defect resolution
• View/analyse asset and survey data via a single enterprise portal
• Spatial browsers configured for web and mobile (IOS, Android, Windows)
• Survey data management and integration (mobile, imagery, UAV/drone video, Lidar)
• Spatial programme control integrating schedule, designs, surveys, maps and imagery
• Convey vision and improve stakeholder reporting using augmented reality
• Enterprise integration – Esri, SAP, Salesforce, Primavera, design/document management
• Integrate/support technologies – Esri, Geocortex, ProjectWise, FME, Potree, open-source GIS
• Unified field-office-field information using map-based integrated mobile applications
• Industry compliant data models – OGC, INSPIRE, IFC, COBie, BIM

Benefits

• Single portal for asset, survey, CAD, document and scheduling data
• Remove the need for multiple specific, specialist desktop applications
• Asset management/survey data available to a wider audience including non-specialists
• Greater remote management / maintenance capabilities to support field operations
• Manage H&S, suppliers, quality and progress from survey data
• Improved decision making through better data visibility, accuracy, quality, reliability
• Enhanced defect identification and resolution - reduced asset assessment time
• Easy access to supporting evidence for milestone completion and payment
• Improved stakeholder visibility and reporting
• Esri Platinum partners, SAP spatial integrators, Oracle Cloud Sell partner

£475 to £1,400 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.housby@locana.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

837766109447865

Contact

Mike Housby
07974940902
mike.housby@locana.co.uk

Planning

• Planning service: Yes
• How the planning service works: Locana’s GIS planning service is used by clients looking to implement new or upgrade existing GIS cloud hosted solutions. The service is delivered by a team of experts with extensive knowledge of enterprise GIS implementations who understand cloud technologies and the power and value of spatially integrated information to organisations.; Our Consultants work with key business stakeholders and IT to define strategic objectives, business outcomes and capabilities in line with your operational processes and requirements. We can also define required architecture and high/low level functional and non-functional design as needed, or support evaluation and procurement of cloud solutions.; Our spatial integration planning service is key in understanding opportunities for integration of cloud solutions and disparate source data in order to identify the information required to improve performance and decision-making.; Aspects such as data migration strategy, stakeholder engagement needs and training requirements are identified at the planning stage. Our aim is to deliver value whilst minimising impact to business operations.; All delivery activity is planned in detail using industry standard methodologies and a best practice approach to scheduling, resource & stakeholder management, risk and quality control.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: There is typically a strong focus on changes to process or business operations that will result from deployment of a new solution, to ensure that users are adequately equipped to continue performing their day to day duties, in addition to being familiar with new technologies.; A Training Needs Analysis is conducted during planning stages to identify types and numbers of user and as the solution and potential impact on the business emerges, development of more detailed training design and materials is undertaken. The types of training that will most effectively address the organisation’s needs (classroom, e-learning, train-the-trainer) are agreed well in advance.; Delivery of training is carefully planned taking account of the maximum number of effective delegates, regional needs and priority versus non-critical users.; Our training services typically incorporate early life support, including floor-walking at key sites, and heightened response in case of any initial problems.; Adoption and embedment of new technology solutions and processes is key to the success of our projects and we aim to ensure that our clients embrace and leverage new capabilities and identify further opportunities for enhancement. Our training teams normally play a fundamental part in this aspect of solution delivery.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our team will typically specify configuration and integration requirements, including data quality and cleansing needs, in order to support the successful implementation and integration of your GIS cloud solutions and/or transition existing solutions to a cloud platform.; Other delivery activities can typically include software installation and tuning, implementation of security requirements, product configuration, data migration and cleansing, testing, training and support set up.; Quality data is often paramount to success. Our Consultants have extensive experience of information and data management / mastering and migration / transformation and geo-referencing from legacy systems or other data sources.; Our services often bridge the gap between the business users and cloud software vendors, where clients use Locana as a trusted advisor and/or assurance and integration partner to ensure a smooth migration to their cloud solutions.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Locana's testing services aim to ensure that the desired outcomes can be achieved and benefits realised from the deployment and integration of cloud solutions. This includes ensuring that solutions are fit for purpose both functionally and non-functionally in line with specified requirements and business criticality assessments, so solutions perform effectively in a cloud environment for all users.; Our testing approach is based on industry best practice methodology and we have experience of a wide range of tools typically used to support test execution and defect management. Where required, we are happy to align with our clients processes and policies with regards to testing.; As well as solution testing, migration, cutover and cutback plans are iterated to ensure a quality deployment and to mitigate the risk of business disruption.; Our approach to testing can depend on the nature of the cloud solution or the target client environment, but typically commences with definition of a Test Strategy which is then supported by one or more detailed Test Plans and in-depth Test Scripts for execution. Criteria for success is defined at the start and is one of the key determining factors for evaluating business readiness for deployment of a solution.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: The Locana cloud application support desk is staffed with subject matter experts that provide advice on a range of cloud technologies and our integration solutions. The support desk is a one stop shop for end user issues and support.; Depending on the scope and nature of the cloud solution, our services may include technical support, licence management, upgrades and patching, out of hours maintenance, database administration, archiving, data management, regular health checks, user administration, monitoring cloud usage levels and vendor management.; A Locana subject matter expert will own each issue raised and work through the issue until it is resolved. In many cases the Locana knowledge base is used to identify a resolution. If required the Locana SME will work directly with a product vendor to resolve issues on our client’s behalf.; Locana believes in proactive support and will perform regular health checks to head off potential issues. Regular service reports will be produced that detail incidents, resolution times, open incidents, health check recommendations and general information on product releases.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our Service Level Agreements are customised to each client's requirements and often based on the business criticality and operational use of the deployed solution. We are able to support 24/7 or normal business hours as required.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We use technologies such as Webex, Skype and Teams
• Web chat accessibility testing: We do not perform web chat testing with assistive technology users
• Support levels: Our service is customised to the client's requirements. We can provide 1st, 2nd and 3rd line support including providing a support interface to other cloud solution providers and vendors. We provide subject matter experts, technical account managers and cloud support engineers as part of the service.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: LoadSpring as an option for managed service / platform hosting

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 30/01/2024
• What the ISO/IEC 27001 doesn’t cover: None
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO 9001:2015

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Locana is committed to the concept of sustainable development, which requires balancing the need for economic operations and growth with good stewardship in the protection of the natural environment. ; ; We strive to eliminate any potentially adverse impacts of operations on stakeholders and the communities in which we do business by implementing programmes and initiatives focused on utilising resources efficiently. ; ; A few examples include; a remote workforce model with most employees working from their home office thus reducing the carbon output from commuting, implementing paperless work environment to help reduce the impact of our business on the worlds natural resources, and committing to recycling including the reuse, repurposing and donation of computers. Recycling and turning off the lights not only lowers costs, it has a real-world effect. We expect all employees to think about ways they can individually make a difference and make recommendations and lead initiatives supporting company-wide efforts. It takes the combined efforts of all of us to make an impact.

  Covid-19 recovery

  Locana promotes social distancing, remote working, and sustainable travel solutions to help improve workplace conditions that support the COVID-19 recovery effort in the UK.

  Tackling economic inequality

  Locana has quality systems and processes in place which ensure all our suppliers are paid promptly and within contractual terms. ; ; Locana believes strongly in addressing global economic inequality and in conjunction with some of our third sector clients, many of the solutions we deliver help to address elements of inequality.; ; Locana has done significant work for the HarvestChoice program led by the International Food Policy Research Institute (IFPRI). The ultimate goal achieved was to improve the lives of poor people in sub-Saharan Africa through productive and profitable farming. This work involved agricultural value chains and visualisation. We helped develop a flagship web mapping application which put complex, detailed data into the hands of the people who need it, in a format that makes sense. This helped development stakeholders pinpoint strategic investments and maximise results.; ; Another example is the work we do with 500 Women Scientists, which is a global community formed to serve society by making science open, inclusive, and accessible. Its fundamental mission is to build a means and community for women scientists to connect, learn, share, and grow. Our work with 500 Women Scientists has seen delivery of the Gage platform to connect people around the world using Locana open data and development services. Launched in 2019, Gage successfully met its objectives to provide a fast, efficient resource that enables educators, policymakers, media, and others to quickly connect to the expertise of women and gender-diverse people in STEMM. The platform now empowers thousands of scientists worldwide to exchange knowledge and engage with each other and the public.

  Equal opportunity

  The diversity of Locana’s employees is a tremendous asset. ; ; The Company is firmly committed to providing equal opportunity in all aspects of employment and strives to provide each employee with a safe and healthy work environment which is free from discrimination or harassment based on age, disability, race, national origin, colour, religion or belief, gender, gender identity or expression, sexual orientation, genetics, or other factors that are unrelated to the Company’s legitimate business interests.; ; Locana has defined a comprehensive Diversity, Equity, and Inclusion Charter. We believe in social justice, equity, anti-racism and valuing all we each uniquely bring to Locana.; ; We believe in hearing and respecting other points of view, and respectfully sharing our own.; ; We believe that Locana becomes stronger through our unique abilities and varying viewpoints. Celebrating this strength makes our employees feel more fulfilled and invested in the success of our company. ; ; We believe that all employees should enjoy the freedom of bringing their “whole self” to work. We strive to ensure that each person feels comfortable sharing as much or as little of themselves with their co-workers and that this does not affect work opportunities. ; ; We believe that all viewpoints are welcomed and can be received with an open mind by our co-workers. ; ; We believe and understand the importance of fostering a positive workplace as a priority for our employees. ; ; We are committed to listening, learning, and progressing as an organisation.

  Wellbeing

  We make it a priority to maintain a safe, healthy, respectful work environment free of bullying and harassment. The Company will not tolerate sexual advances, actions, comments or jokes related to age, disability, race, national origin, colour, religion or belief, gender, gender identity or expression, sexual orientation, genetics, or any other comments or conduct in the workplace that creates, encourages or permits an offensive, intimidating or uncomfortable work environment. Each employee has responsibility for maintaining a safe and healthy workplace for all employees by communicating and acting respectfully, participating in a company culture of open communication to sort concerns if they arise, and notifying someone in management, leadership or human resources of perceived instances of unprofessional or unlawful behaviour. ; ; We expect all employees to follow good health and safety rules and practices and to report accidents, injuries and unsafe equipment, practices or conditions.

Pricing

• Price: £475 to £1,400 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mike.housby@locana.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.