CADMIDIUM SERVICES LIMITED
Digital Transformation Management Service
Digital Transformation Management Service (DTMS) provides end-to-end support for digital transformation, including adoption of cloud-based unified communications solutions. Including robust discovery and analysis to develop a customer based digital solution roadmap, management and controls support to ensure correct governance, policy and procedures are enacted, and technical expertise to deliver services.
Features
- Rigorous Discovery and Design Architecture
- Collaborative Working and Development
- Efficient Migration and Transition
- Complete Project Controls Management
- Benefits Management and Realisation
- Stakeholder and Third-party Engagement
- Secure Data Handling and Management
- Testing and Auditing
- End-to-End Business Change Support
- Improved Process Control
Benefits
- Improved User Experience
- Robust QMS Procedures and Certification
- Design Assurance SMEs
- Cost Reduction and Savings Realisation
- Sustainable and Healthy Change
- Experienced Stakeholder Management Partner
- Integrity and Corporate Responsibility
- Risk Reduction
- Through Lifecycle support
Pricing
£400 to £1,000 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at commercial@cadmidium.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 3 8 9 4 7 9 2 0 7 3 5 8 2 9
Contact
CADMIDIUM SERVICES LIMITED
Cadmidium Services
Telephone: 01242 861459
Email: commercial@cadmidium.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Cadmidium’s DTMS planning services include a range of services from: A delivery approach that is collaborative and communicative, merging inputs to support and facilitate effective joint working towards realisation of the end goal. Engaging with Stakeholders and Third Parties at an early stage. Experienced in reviewing legacy PBX, mobile and telephony technologies, to develop a bespoke customer solution and roadmap. Able to advise on transition and adoption of best solution, such as VoIP/ Cloud based systems in support of a Unified Communications solution. Solution design to offer operational resilience and futureproof business benefits. Our SME’s many qualifications include: PRINCE2, AGILE, APMP, TOGAF, MODAF, Digital Services Standard and Technology Codes of Practice.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Establishing the right solution and architecture is an obvious consideration for any migration. However, Cadmidium also ensure that opportunities are fully capitalised on, by re-engineering applications and business processes as required to achieve sustainable transformation. Cadmidium has experience working within complex infrastructure designs and migrations, combination of Project Manager, Solution Architect, various skilled Technical Engineers, and Testers to ensure a smooth project lifecycle.
Cadmidium employs the processes, procedures, tasks, and checklists detailed in ITIL (Information Technology Infrastructure Library) best practices, to enable delivery of high-quality IT services. Using effective application of Service Integration and Management (SIAM) and other tools, we offer maximum efficiency, maintain levels of service and standardisation around selection, planning, delivery, and support of IT. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Cadmidium has an ISO 9001:2015 certified Quality Management System, which includes robust processes. We conduct internal auditing to ensure that all projects conform to our own policies, processes and procedures which also reflect industry best practise. This helps ensure successful project/product delivery.
Our Quality Assurance (QA) process within DTMS starts with gaining a detailed understanding of the customers’ requirements and the implementation solution to be adopted. This then allows us to determine the QA and inspection points needed, such that reviews and assurance be conducted at the appropriate points of the lifecycle or delivery.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Tigerscheme
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The service is most successful if coupled with the client’s internal technical capability and business expertise. The customer should also consider and note any third parties involved with legacy systems and/or new deliveries relevant to the engagement scope. This may require non-disclosure or other commercial agreements for these parties to be engaged in an effective and collaborative way.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Dependant on the Service Level Agreement and Level of Support required, this can be analysed and agreed by both parties when requirements are established.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Service Level Agreement and Level of Support can be analysed and agreed by both parties when requirements are established.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau Ltd
- ISO/IEC 27001 accreditation date
- 24/08/2023
- What the ISO/IEC 27001 doesn’t cover
- Access to Source code, Use of privileged utility programs, Segregation of networks, Secure coding, Outsourced development.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- Facility Security Clearance
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
We adopted home working for all of our employees using Office 365 teams and hosted our diverse IT services in a carbon neutral data centre, having closed down our CO2 producing server farm. We then started to monitor our CO2 usage, reducing our CO2 from 2500KG per month to less than 300KG. Striving for more improvement, we stood up an internal project, which looked at a range of objectives to become Carbon Neutral by April 2022, which we have now achieved by partnering with Forest Carbon to offset our current CO2 and future CO2 production.Covid-19 recovery
In the early stages of Covid, we moved offices to South Glamorgan, Wales, as our previous offices were incapable of Covid security Analysis identified areas of Wales had higher than average unemployment yet contained a breadth of highly capable talent. Having established our Cyber and Software / Engineering facilities, recruitment has been successful within these areas by finding local people who otherwise may have been on furlough or unemployed.Equal opportunity
We are proud to be a Silver Member of the Armed Forces Covenant supporting ex-military personnel who have been injured or disabled during their military services.Wellbeing
Cadmidium strive to provide our workforce with a balanced work / home life. Cadmidium has had a wellbeing function which was established in 2018, which has provided support for a range of things. Our Wellbeing function includes internal members who are first aid trained for mental health. Since moving to home working due to Covid-19, our wellbeing officer is responsible for ensuring working practices / work life balance harmonise ensuring overall wellbeing. During Covid 19 our wellbeing officer maintained regular contact with all employees, prioritising those who were living alone (working from home) and or isolating.
Pricing
- Price
- £400 to £1,000 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at commercial@cadmidium.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.