Softcat Limited

Varonis SaaS Data Security Platform

Varonis is a leader in data security, fighting a different battle than conventional cybersecurity companies. Our cloud-native Data Security Platform continuously discovers and classifies critical data, removes exposures, and detects advanced threats with AI-powered automation.

Features

• Accurate data inventory: Find, classify, label, secure sensitive data.

Benefits

• Improve your data security posture automatically

£6.39 a unit

• Education pricing available
• Free trial available

Service documents

• Pricing document

  ODS

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

839271920574955

Contact

Charles Harrison
01628 403403
psitq@softcat.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: The Varonis Data Security Platform offers both SaaS and self-hosted deployment options. Our cloud-native Data Security Platform is hosted by Varonis and delivered as software-as-a-service (SaaS). Our SaaS platform can monitor and protect both cloud and on-premises data. Our self-hosted Data Security Platform can be deployed either on-prem or in any private cloud that can run Windows servers (e.g., Azure, AWS, Google, etc.).
• System requirements:
  • For self-hosted installations requirements are available on request.
  • Windows Server 2019/2022 Standard or Enterprise (x64) (Fully Patched)
  • 8 Core, 2 GHz or better CPU
  • 16 GB RAM minimum
  • 250 GB Drive (required to be on C:\\)
  • .NET Framework - 4.7.2 or 4.8

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Varonis standard support is available Monday to Friday from 9am to 9pm local time. 24/7 support can be accessed for an additional cost.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Tickets are opened through the Customer portal on help.varonis.com and can be updated online or via email.; Varonis Support has 3 tiers of response- FLS (T1), Tier2, Tier 3. Most cases that are open by SEs/Partners/customers will be received by FLS, and escalated according to need. SLA is defined upon the level of Support Services the customer has purchased and the severity of the case. For further details, please see "Varonis Support Principles" document.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Training can be completed by leveraging Varonis Education Services for standard training of the application and advanced/troubleshooting classes that are offered. All training is done online. In addition, Professional Services can provide online or on-site training that is more customised based upon specific products and use cases/business needs for the customer. Varonis also offers additional learning resources (ex: how-to documents and videos) in the Customer Community portal.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can create and extract Varonis reports from their environment and data within the platform until the subscription expires. Varonis only collects and stores metadata on the platform. No customer files are stored on the platform.
• End-of-contract process: After the subscription has expired Varonis metadata collection and data processing will cease. The customer can then decommission their collectors and disable relevant service accounts used by Varonis.; Retention of Subscriber Data - Our default retention policy is a sliding window of 180 days during the subscription term (unless a longer period was approved by Varonis, at its sole discretion, at the request of the Client). Upon the end/termination of the subscription term, Subscriber Data which is held by Varonis at such time shall be kept for a period of up to 30 days after termination of the subscription.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • MacOS
  • Windows
  • Other
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.1 AAA
• API: Yes
• What users can and can't do using the API: Varonis has exposed APIs in its core DatAdvantage and DataPrivilege platforms. These APIs expose reports, file system change information, the capability to change permissions and group membership through the Varonis Commit Engine, and Authorisation and Entitlement review workflows through SOAP and REST APIs.; Varonis APIs can also be used to feed alerts to other security tools e.g. SIEM and SOAR solutions.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Reports can be customised, automation and policies can be customised, Alerts and Rules can be customised.

Scaling

• Independence of resources: Varonis is designed in high availability. Our SaaS and DAC platforms are cloud native solutions which are scalable and elastic for users onboarded.; Our selfhosted platform components are scoped based on the organisations size and we offer documentation to support the increase system specification should there be a need to increase resources for the platform.

Analytics

• Service usage metrics: Yes
• Metrics types: Varonis can provide metrics on: platform run/uptime, system health, event collection, past incidents, scan progress.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Varonis

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Varonis can be implemented in your own cloud environment. You control who has access to your Varonis environment, and we do not have access to your data or facilities. All data processing is performed at the customer facility, under the control of customer staff.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Varonis has a number of reports and APIs which can be used to pull data from the system into various formats or feed the information into other tools.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • EXCEL
  • HTML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • Syslog

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Varonis is designed in high-availability. SaaS and DAC platforms are cloud native with 99% availability over a rolling 90 days. For selfhosted, the components can be made highly available, and we offer disaster recovery best practice documentation Varonis will use commercially reasonable efforts to assure that Subscriber is able to access the Varonis’ web application of the Subscription Services at least 99% of the time, as measured by Varonis over the course of twelve months period(s) (Availability). If Varonis does not meet the Availability commitment, Subscriber will be eligible to receive Service Credit as described in Varonis SaaS Support Policies.
• Approach to resilience: Available on request.; Our SaaS solution is hosted in a UK South region with resiliency provided by 3 availability zones.
• Outage reporting: Publicly available dashboard. With the option to subscribe to email updates.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Other user authentication: Varonis authenticates via Active Directory. In cloud, using Microsoft Entra ID.
• Access restrictions in management interfaces and support channels: Varonis has application Role Based Access Control and resource based custodianship. There are currently 28 different roles. RBAC and Custodianship provides:; • Separation of front-end user roles and back-end solution configuration roles; • Segregate resource views by administrative region or resource type; • Asia-Pac administrators can only see Asia-Pac Servers; • SharePoint administrators can only see SharePoint resources; • Content based access separation for lower level operational IT roles.; • Hide information views such as sensitive content locations from Help-Desk admins.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
• Description of management access authentication: Varonis authenticates all access, including management access, using active directory. In cloud, using Microsoft Entra ID.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The Standards Institution of Israel
• ISO/IEC 27001 accreditation date: 08/01/2021
• What the ISO/IEC 27001 doesn’t cover: There are no exceptions, the certification covers - Development, Research, Software Delivery, Support, Professional Services, Delivery Cloud Based Software Solutions, Sales, Training, Project Management, Design and planning of risk assessment, protection of information systems, security of corporate and cloud networks.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 05/17/2022 DatAdvantage Cloud and 01/11/2023 SaaS
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: The certificate covers relevant security controls in place for the services offered by Varonis.
• PCI certification: Yes
• Who accredited the PCI DSS certification: 1 Cyber Valley
• PCI DSS accreditation date: 30/11/2023
• What the PCI DSS doesn’t cover: Varonis has completed an SAQ-D for Service Providers and Attestation of Compliance (AoC) which can be provided upon request. The Varonis Service has not been designed to store or process cardholder data. There is, however, a very low-level risk of card contamination within the file analysis process. To mitigate this risk, the requirements for card transmission and encryption were assessed as part of the assessment.
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO 27017:2015
  • ISO 27018:2019
  • SOC2
  • ISO/IEC 27701
  • NIAP Common Criteria Certification
  • HIPAA
  • Data Privacy Framework

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: • ISO 27017:2015; • ISO 27018:2019; • CSA CCM version 4.0; • SOC2; • ISO/IEC 27701; • HIPAA; • Data Privacy Framework; • CSA STAR certification; • PCI-DSS; • NIAP Common Criteria Certification
• Information security policies and processes: CISO leads the global security teams and is responsible for internal infrastructure and cloud production security programs. CISO also directs and oversees the development and review of information security policies, standards, and guidelines. The security standards are scoped for all our cloud solutions. Our compliance program constantly evolves to keep cloud infrastructure, policies, and standards updated with industry best practices. This compliance also includes regular independent external audits.; Varonis has nearly 30 security policies in place, covering various security domains in our documentation and aligns policies with various ISO/IEC standards (27001, 27017, 27018, and 27701), NIST 800-53, AICPA, and GDPR.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Varonis provides customers with maintenance and upgrade releases periodically. We ensure that customers are notified of new versions via email and or the Varonis customer portal. When implemented within the customer's cloud environment configuration and change management processes are the responsibility of the customer.; Varonis maintains an inventory of our components to ensure they are monitored and tracked.; Changes within all our environments are subject to a structured change-management procedure. They undergo design and impact analysis and are continuously monitored. As with all our processes, the procedure is subject to annual external audits (SOC 2 and ISO/IEC 27000 series).
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Varonis has a Vulnerability and Threat Management Policy. Varonis systems are scanned and results are reviewed by the CISO and IT departments. Security vulnerabilities are remediated within the timeline defined within the policy which includes procedures decided by the CISO for zero-day and other urgent patches.; We deploy patches according to Varonis internal policy which aligns with industry standards and best practices. Our patch management policy requires security updates be installed promptly.; Our SOC teams constantly monitor sources to ensure they are informed of new threats and vulnerabilities.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Varonis' Security Operations Centre, which comprise information security personnel are responsible for the review and/or monitoring of information security incidents or events. Our SOC and Cloud operations teams constantly monitor our environments to ensure they are aware of any threats or security incidents. We have processes and playbooks in place to respond to threats and incidents.; Varonis responds to incidents according to our internal incident management policy and processes which align with industry standards and best practices. The Incident Response Team analyses and validates each incident, following a pre-defined process and documenting each step taken according to Varonis internal policy.
• Incident management type: Supplier-defined controls
• Incident management approach: Varonis has an Incident Response Policy that includes notification to the relevant stakeholders (including customers) as needed. Varonis will notify customers with all relevant information and cooperate with reasonable requests for information. This policy is aligned with industry best practices and included preparation, identification, reporting, containment, discovery, eradication, recovery, and post incident report.; We test our response plans periodically with a red team and a blue team. As highly qualified and experienced security professionals and forensic experts, our IR team is trained to detect and respond quickly to any security incident.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Softcat are dedicated to reducing our environmental impact and actively promoting sustainability. Our commitment to sustainability is a core aspect of our business strategy, driving us to innovate and lead in the creation of a more sustainable future for our company and the communities we serve. This commitment is embedded in our policies, operating procedures, and training programs.; ; We are proud to be the first FTSE 250 company to be awarded 5-star status in relation to the United Nations Sustainable Development Goals. ; ; We aim to achieve a Carbon Net-Zero Value Circle by 2040 by prioritising renewable energy, reducing natural resource use, minimising waste, and safeguarding biodiversity in compliance with environmental legislation.; ; At Softcat, we have taken significant steps towards securing renewable energy across our organisation, reducing our scope 1 & 2 emissions. We had the target of using 100% Renewable Energy across all our locations by 2024. We successfully delivered against this target ~2 years early.; ; In May 2023 we took delivery of 15 electric vehicles, replacing all existing fossil-fuelled company cars used by employees for business means. The implementation of the EV pool fleet will see a saving of over 80 tons of CO2e per year. A huge impact on our Net Zero targets.

  Tackling economic inequality

  As a value-add reseller, Softcat outsources the products, services, and solutions through our extensive network of partners, to best suit the needs of our broad client base. We always consider and promote SMEs and local providers where appropriate, particularly for the products and services we offer via the G Cloud framework.; ; We remain dedicated to improving employability and educational awareness across schools, colleges, and universities to help break down the barriers to joining technology organisations.; ; We work collaboratively with many schools that are close in proximity to our offices, to ensure we are actively supporting the community as well as schools from lower socio-economic backgrounds. ; ; We visit the schools to talk about the IT sector and the roles in our organisation, as well as promoting work-experience opportunities during the summer. In particular, we actively encourage students from diverse backgrounds to engage in work experience to appreciate the roles available in our sector.; ; For ambitious school and college leavers, a Softcat Apprenticeship is a great first step into the world of work, with 94% of our apprentices offered a permanent position at Softcat post apprenticeships, which goes to show the amazing opportunity available with us.; ; We were ranked 1st in IT & Consultancy, and 10th overall in by RateMyApprenticeship.com - Best 100 Apprenticeship Employers 2023-2024 list.; ; Softcat now also offer 12 month paid internships to University students looking to complete a year in industry as part of their undergraduate studies.

  Equal opportunity

  Our approach to diversity and inclusion is introduced first during our induction training, as part of our Softcat values, outlining responsibility to uphold our principles. This message is reinforced by our process and policies, networks, Allyship Training and Inclusion Awareness campaigns.; ; Softcat supports diversity and inclusion through various networks including:; - Supporting Women in Business (SWIB); - The Ethnic and Cultural Network; - The Pride Network; - The Family Network; - The Empowering Disability and Neurodiversity Network (EDN); - The Faith at Work Network; - Armed Forces & Veterans Network; These networks aim to create a supportive and inclusive work environment for all employees, regardless of gender, ethnicity, sexual orientation, disability, or family commitments.; ; Our allyship programme, Stronger Together, is a mixture of event and workshop-based training available to all staff. Programme topics include, bias, power, privilege, and being a greater ally. ; ; Inclusion Awareness campaigns include race, disability, sexual orientation, gender, faith, and caring responsibilities. These sessions highlight and celebrate minority groups, through panel sessions, Q&A sessions and training, providing an opportunity to discuss and understand ways to be more inclusive. ; ; Our efforts to improve diversity and inclusion have been incredibly successful. Since 2020, the number of female employees below management level has increased to 35%, and the number of ethnic minority employees rose to 17%.

  Wellbeing

  At Softcat, all employees are provided with access to our multidimensional wellbeing programme which includes flexible work arrangements, free nutritious breakfast, mental health support, employee benefits scheme, health and wellbeing week activities, and online workshops.; ; Giving back to the community is an innate part of who we are as a company. All Softcat employees are therefore given two volunteer days per year to support a charitable or community cause. ; ; Each of our 10 regional offices also support local charities through fundraising, donations and events. For example, our Manchester office has raised over £30,000 for the WeLoveMCR charity. This funding has supported young, disadvantaged Manchester citizens in gaining qualifications to broaden their work opportunities and supporting local groups in delivering indispensable services that enable community cohesion.

Pricing

• Price: £6.39 a unit
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Varonis offers a free Data Risk Assessment - designed specifically for your organisation’s needs and desired outcomes/controls These include:; Cyber Resiliency Assessment,; Insider Threat Risk Assessment,; Compliance Risk Assessment (e.g. GDPR),; Ransomware Readiness Assessment,; Data Security Posture Management (DSPM) Assessment,; 3rd-party app risk assessment,; M365 Risk Assessment,; Co-pilot readiness assessment.
• Link to free trial: https://info.varonis.com/en/data-risk-assessment

Service documents

• Pricing document

  ODS

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.