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Lean-Agile Digital Services

Lean-Agile Coaching and Training

We provide expert Lean-Agile coaching and training for UK public sector organisations, enabling teams and leaders to adopt Agile practices effectively. Our approach combines practical workshops, tailored coaching, and the Lean-Agile Practitioner Toolkit to build capability, improve delivery predictability, and ensure compliance with GDS standards and public sector governance.

Features

  • Tailored Lean-Agile coaching for teams and leadership
  • Practical training workshops aligned with GDS standards
  • Access to Lean-Agile Practitioner Toolkit for structured guidance
  • Embedded coaching during live delivery phases
  • Support for multi-supplier environments and governance integration
  • Continuous improvement through retrospectives and metrics
  • Remote-first delivery with optional on-site sessions
  • Flexible engagement models for short-term or long-term support

Benefits

  • Builds internal Agile capability and reduces reliance on external suppliers
  • Improves delivery predictability and compliance with GDS standards
  • Enhances collaboration and transparency across teams
  • Accelerates organisational transformation and cultural adoption of Agile
  • Reduces delivery risk through structured coaching and assurance
  • Supports sustainable, long-term agility and continuous improvement

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@lean-agile.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

8 3 9 9 9 1 1 4 6 1 5 4 2 4 9

Contact

Lean-Agile Digital Services Umut Selvi-Kingdon
Telephone: 07787494456
Email: info@lean-agile.co.uk

About your service

Service categories

Cloud Support Services

Training

  • Other

Service scope

Service constraints
Delivery management support is primarily provided remotely, with on-site engagement available by prior agreement. Service availability depends on agreed timelines and resource scheduling. Buyer must provide access to relevant stakeholders, systems, and documentation to enable effective governance and assurance. No proprietary infrastructure or software is required for delivery.

User support

Email or online ticketing support
Yes
Support response times
We respond to all support queries within one business day during standard working hours (Monday to Friday, 09:00–17:00 GMT). Urgent issues are prioritised and acknowledged within 4 hours. Weekend and public holiday responses are handled on the next working day unless otherwise agreed in the contract.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide a single, comprehensive support level included in the service cost. This covers email and phone support during standard UK business hours (Monday to Friday, 09:00–17:00). All queries are acknowledged within one business day, with urgent issues prioritised and responded to within four hours.

Our support includes access to delivery specialists for governance, assurance, and risk management queries. A dedicated Delivery Lead acts as the primary point of contact and performs the role of a technical account manager for the duration of the engagement.

There are no additional charges for standard support. Enhanced support options, such as out-of-hours availability or accelerated response times, can be agreed at extra cost if required.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
Yes

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £620.00 £465.00
Associate business architect £700.00 £525.00
Business architect £1,080.00 £810.00
Lead business architect £1,330.00 £1,000.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,140.00 £855.00
Senior data architect £1,210.00 £910.00
Chief data architect £1,330.00 £1,000.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,130.00 £850.00
Senior enterprise architect £1,200.00 £900.00
Lead enterprise architect £1,330.00 £1,000.00
Principal enterprise architect £1,310.00 £985.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £700.00 £525.00
Solution architect £1,090.00 £820.00
Senior solution architect £1,150.00 £865.00
Lead solution architect £1,330.00 £1,000.00
Principal solution architect £1,310.00 £985.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £700.00 £525.00
Technical architect £1,090.00 £820.00
Senior technical architect £1,150.00 £865.00
Lead technical architect £1,330.00 £1,000.00
Principal technical architect £1,310.00 £985.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,500.00 £1,125.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,500.00 £1,125.00

Data roles

Data analyst
Role level UK Rate Offshore Rate
Associate analyst £700.00 £525.00
Data analyst £1,030.00 £770.00
Senior data analyst £1,150.00 £865.00
Principal data analyst £1,260.00 £945.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,030.00 £770.00
Senior data engineer £1,150.00 £865.00
Lead data engineer £1,260.00 £945.00
Head of data engineering £1,370.00 £1,030.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,030.00 £770.00
Lead data governance manager £1,260.00 £945.00
Head of data governance £1,370.00 £1,030.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £620.00 £465.00
Junior business analyst £700.00 £525.00
Business analyst £1,030.00 £770.00
Senior business analyst £1,150.00 £865.00
Lead business analyst £1,260.00 £945.00
Head of business analysis £1,370.00 £1,030.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £700.00 £525.00
Delivery manager £1,030.00 £770.00
Senior delivery manager £1,150.00 £865.00
Head of (Agile) delivery management £1,370.00 £1,030.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £700.00 £525.00
Digital portfolio manager £1,030.00 £770.00
Senior digital portfolio manager £1,150.00 £865.00
Head of portfolio £1,370.00 £1,030.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £700.00 £525.00
Product manager £1,030.00 £770.00
Senior product manager £1,150.00 £865.00
Lead product manager £1,260.00 £945.00
Head of product £1,370.00 £1,030.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,370.00 £1,030.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,370.00 £1,030.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £700.00 £525.00
QAT analyst £1,030.00 £770.00
Senior QAT analyst £1,150.00 £865.00
Lead QAT analyst £1,260.00 £945.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £700.00 £525.00
Test engineer £1,030.00 £770.00
Senior test engineer £1,150.00 £865.00
Lead test engineer £1,260.00 £945.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,150.00 £865.00
Head of test £1,370.00 £1,030.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £620.00 £465.00
Junior DevOps engineer £700.00 £525.00
DevOps engineer £1,030.00 £770.00
Senior DevOps engineer £1,150.00 £865.00
Senior DevOps engineer - management £1,210.00 £910.00
Lead DevOps engineer £1,260.00 £945.00
Lead DevOps engineer - management £1,310.00 £985.00
Principal DevOps engineer £1,370.00 £1,030.00
Principal DevOps engineer - management £1,420.00 £1,065.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £620.00 £465.00
Junior frontend developer £700.00 £525.00
Frontend developer £1,030.00 £770.00
Senior frontend developer £1,150.00 £865.00
Lead frontend developer £1,260.00 £945.00
Head of frontend development £1,370.00 £1,030.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £620.00 £465.00
Junior developer £700.00 £525.00
Developer £1,050.00 £785.00
Senior developer £1,150.00 £865.00
Senior developer - management £1,200.00 £900.00
Lead developer £1,260.00 £945.00
Lead developer - management £1,310.00 £980.00
Principal developer £1,370.00 £1,030.00
Principal developer - management £1,420.00 £1,065.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £600.00 £450.00
Accessibility specialist £900.00 £675.00
Senior accessibility specialist £1,050.00 £790.00
Head of accessibility £1,200.00 £900.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £550.00 £415.00
Junior content designer £650.00 £490.00
Content designer £950.00 £715.00
Senior content designer £1,050.00 £790.00
Lead content designer £1,150.00 £865.00
Head of content design £1,250.00 £940.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £500.00 £375.00
Junior graphic designer £600.00 £450.00
Graphic designer £850.00 £640.00
Senior graphic designer £1,000.00 £750.00
Lead graphic designer £1,150.00 £865.00
Head of graphic design £1,250.00 £940.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £550.00 £415.00
Junior interaction designer £650.00 £490.00
Interaction designer £950.00 £715.00
Senior interaction designer £1,050.00 £790.00
Lead interaction designer £1,150.00 £865.00
Head of interaction design £1,250.00 £940.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £600.00 £450.00
Junior service designer £700.00 £525.00
Service designer £1,000.00 £750.00
Senior service designer £1,150.00 £865.00
Lead service designer £1,250.00 £940.00
Head of service design £1,350.00 £1,015.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £600.00 £450.00
Junior user researcher £700.00 £525.00
User researcher £1,000.00 £750.00
Senior user researcher £1,150.00 £865.00
Lead user researcher £1,250.00 £940.00
Head of user research £1,350.00 £1,015.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
27ac26f6-3256-4f7c-b98a-293fbfd786c8
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
806fb626-b225-4fbf-a25a-80df427969a8
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@lean-agile.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.