SYSTEMSACCOUNTANTS LIMITED
Unit4 ERP (Agresso) Managed Support/Helpdesk for Unit4 ERPx, Continuous Release (CR) & MS7
A Premier Unit4 Services Partner, SystemsAccountants delivers boutique, tailored ERP support aligned to client’s environment. Recognised globally for high‑quality delivery, with strong SLA governance through our in‑house ticketing system. Our accredited Unit4 specialists bring deep expertise across the full Unit4 ERP Application. We support MS7 and ERPx (Agresso) cloud environments.
Features
- Premier Unit4 Global Service Delivery partner, accredited consultants.
- Unit4ERP Issue investigation/resolution via Online Ticketing system (Freshdesk)
- Flexible, competitive, cost effective pricing structure (pay-as-you-go available)
- Dedicated Unit4 (Agresso) Helpdesk team supported by our Principal Consultants.
- Boutique, tailored service with dedicated consultant to each customer.
- Out of hours support available utilising our global consultants.
- 20+ years' experience supporting Unit4 public sector organisations.
- UAT testing, Unit4 Cloud migration MS7, CR, ERPx, change management
- Combination of remote support & remote enhancement work, onsite on-request.
- Hours can be increased/decreased to meet peak demand and/or absences.
Benefits
- Trusted accredited experts delivering consistently high‑quality support.
- Helpdesk ticketing: Fast, trackable issue resolution with visibility throughout.
- Flexible pricing: Control costs with scalable, pay‑as‑you‑go support options.
- Dedicated Helpdesk: Specialist team with senior consultants for escalation.
- Boutique service: Personalised support from a familiar consultant.
- Global team ensures issues handled promptly beyond office hours.
- Deep public sector knowledge for faster, aligned solutions.
- Smooth testing, cloud migrations, and change management support.
- Efficient remote service with onsite expertise when required.
- Adjust support hours to match demand and maintain continuity.
Architecture roles
Solution architect
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
| £1,150.00 |
£1,150.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
Technical architect
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
| £1,150.00 |
£1,150.00 |
| £1,250.00 |
£1,250.00 |
| £1,250.00 |
£1,250.00 |
IT operations roles
Application operations engineer
| £750.00 |
£750.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,150.00 |
£1,150.00 |
| £1,150.00 |
£1,150.00 |
Change and release manager
| £800.00 |
£800.00 |
| £800.00 |
£800.00 |
| £1,000.00 |
£1,000.00 |
Product and delivery roles
Business analyst
| £600.00 |
£600.00 |
| £650.00 |
£650.00 |
| £700.00 |
£700.00 |
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
Delivery manager
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,150.00 |
£1,150.00 |
Digital portfolio manager
| £800.00 |
£800.00 |
| £950.00 |
£950.00 |
| £1,150.00 |
£1,150.00 |
| £1,250.00 |
£1,250.00 |
Product manager
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £850.00 |
£850.00 |
| £1,000.00 |
£1,000.00 |
| £1,150.00 |
£1,150.00 |
Programme delivery manager
| £1,250.00 |
£1,250.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,150.00 |
£1,150.00 |
Test engineer
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,150.00 |
£1,150.00 |
Test manager
| £1,000.00 |
£1,000.00 |
| £1,150.00 |
£1,150.00 |
Software development roles
Development operations (DevOps) engineer
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,050.00 |
£1,050.00 |
| £1,150.00 |
£1,150.00 |
| £1,200.00 |
£1,200.00 |
| £1,200.00 |
£1,200.00 |
| £1,200.00 |
£1,200.00 |
| £1,200.00 |
£1,200.00 |
Frontend developer
| £750.00 |
£750.00 |
| £800.00 |
£800.00 |
| £900.00 |
£900.00 |
| £1,000.00 |
£1,000.00 |
| £1,100.00 |
£1,100.00 |
| £1,200.00 |
£1,200.00 |
Software developer
| £750.00 |
£750.00 |
| £850.00 |
£850.00 |
| £950.00 |
£950.00 |
| £1,050.00 |
£1,050.00 |
| £1,100.00 |
£1,100.00 |
| £1,200.00 |
£1,200.00 |
| £1,200.00 |
£1,200.00 |
| £1,200.00 |
£1,200.00 |
| £1,200.00 |
£1,200.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
201855a0-c13b-47ad-ad4b-f06f507b873e
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Service documents
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