Openbox
Cloud Strategy, Migration, Execution, Support and Cost Efficiency
Cloud services enable smart business leaders to respond quickly to opportunities or threats. Being able to successfully exploit the cloud will give a competitive advantage and at Openbox we can help you gain that advantage by enabling first class Cloud strategies, design and implementation to reduce costs and maximise revenue.
Features
- Design cloud strategies for speed and business value
- Enable new cloud innovations
- Ensure your cloud implementations are secure
- Design and implement a cloud workload placement framework
- Full cloud native or hybrid model design
- Help up-skill and train your internal team
- Ensure your cloud offering is resilient, reduce downtime and delays
- Ensure servicing your customers is front of mind
- Ensure Customer EXPERIENCE is excellent overall
- Customer centric approach to what is being delivered
Benefits
- Increase speed of execution and add business value
- Embrace the latest innovations to accelerate your delivery
- Produce secure cloud services and reduce risk of cyber threats
- Create a framework to enable ease of workload placement
- Design solutions whether your applications run on public/private cloud
- Increase the productivity and skills of your team
- Reduction in downtime, delays and outages.
- Enhanced customer conversion rates and satisfaction
- Having the best customer experience greatly increases usage and conversion
- Keeping the customer at the heart of what you do
Pricing
£400.00 to £1,500.00 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at admin@openbox.digital.
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Framework
G-Cloud 14
Service ID
8 4 1 4 9 9 1 6 1 5 0 6 9 1 8
Contact
Openbox
Kevin Ryan
Telephone: 07879848071
Email: admin@openbox.digital
Planning
- Planning service
- Yes
- How the planning service works
-
Openbox will evaluate and help select the most appropriate hosting, software or SaaS products. This includes the required analysis of business needs, budgets, security implications and timescales. Our team of cloud specialists will design the end to end solution to give maximum performance and cost efficiency. Security is always top priority for Openbox, so any solution that we produce will always be water tight from a security perspective. We are Cyber Essentials and ISO-27001 certified demonstrating our commitment to security.
We also ensure that the Customer is at the centre of everything we do, whether that be you or your end users. Too often systems and applications are designed by people who believe they know what is best for their user and never speak to them. We produce prototypes, validate and iterate our designs to make sure that we get it right every time. We analyse, understand and quantify customer behaviour so that we can ensure the customer journey produces optimal results. We can also help devise a workload placement strategy to define the appropriate placement of applications within the cloud. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Openbox analysts will review and document the current system so that we have a solid foundation to build from. We will use our experience to help choose the best cloud or SaaS provider to ensure you get true value for your money. Often companies buy services that are costly and are not the correct fit or are more than required. By fully understanding the business requirements and any constraints on budgets, performance or geography we can help to design and implement your cloud migration. We have experience of migrating large scale applications and data repositories from on-prem to AWS and Azure. These migrations have been across a variety of landscapes such as workplace technology and customer centric platforms. Openbox are also experts with a proven track records in Customer Experience strategies that will ensure that customer attrition rate remains minimal throughout the migration.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
- Openbox has a track record of delivering first class support to our clients. We provide a best in class team that will keep your hosting platform and software running on it in peak working condition. We are flexible and can do this by providing skills uplift within existing teams or by taking on the support in its entirety. We can also help and advise on training requirements to help ensure that our clients are fully up to speed.
Service scope
- Service constraints
- Openbox offers a flexible hybrid working model. We do not believe that the best person for the job has to be in the office 5 days a week. Therefore, there will be an element of remote working.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
-
Openbox can provide varying levels of support. We can supply Cloud engineers to act in a support capacity. We tend to find our clients prefer to go down a DevOps route that allows skilled consultants to help developers and to support the cloud platform/application suite.
Openbox does not provide frontline support but more third line support to find and fix urgent issues. The cost will remain consistent.
Openbox can and will provide account managers/success managers to ensure that our service is exactly what is required.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Contentsquare, User Testing, Dynamic Yield, Optimizely, AB Tasty
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- IMSM
- ISO/IEC 27001 accreditation date
- 09/04/2024
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
Fighting climate change
Openbox is committed to becoming a Carbon Net Zero company and actively fights climate change through several initiatives:
Electric Vehicle Fleet: Our company prioritizes electric vehicles (EVs) to minimize emissions associated with transportation. This significantly reduces our dependence on fossil fuels and our overall carbon footprint.
Comprehensive Recycling Program: We have implemented a comprehensive recycling program to minimize waste and divert materials from landfills. This not only conserves resources but also reduces greenhouse gas emissions associated with waste disposal.
Paperless Operations: Openbox prioritizes paperless operations. We minimize printing by utilizing electronic documents, cloud storage, and digital signatures. This not only reduces paper waste but also saves energy associated with paper production and transportation.
Remote First Approach: We operate a remote first approach to staff in order to minimise carbon generation and to keep our office carbon footprint as low as possible.Tackling economic inequality
Openbox recognizes the importance of economic fairness and implements several strategies to address inequality within our company and the broader community.
Competitive Wages and Benefits: We offer competitive wages and benefits packages that ensure our employees receive fair compensation and have access to important resources like healthcare. This can help narrow the income gap and improve financial security for our workforce.
Skill Development Programs: Openbox invests in skill development programs for our employees. This can include training opportunities, educational assistance, and mentorship programs. By equipping our employees with valuable skills, we empower them to advance their careers and increase their earning potential, reducing internal inequality within the company.
Living Wage Commitment: Openbox has commited to being a Living Wage Employer to ensure employees can afford basic necessities and contributes to broader economic justice.
Apprenticeships/Skills training: We have a commitment to support apprenticeships and upskilling of client employees to ensure continuity of service. Our drive to bring success to our clients does not begin and end with delivery but for us it lies in the longer term success of client employees to carry on the excellent work that Openbox puts in place.Equal opportunity
Openbox is dedicated to fostering a diverse and inclusive workplace that provides equal opportunity for all. We achieve this through several key strategies:
Unconscious Bias Training: We actively address unconscious bias by providing training to our employees. This training helps us identify and mitigate personal biases that can influence recruitment, promotion, and other workplace decisions.
Inclusive Recruitment Practices: Openbox utilizes inclusive recruitment practices throughout the hiring process. This includes anonymized resumes, diverse interview panels, and clear job descriptions focused on skills and qualifications.
Equal Opportunity Policy: We have a comprehensive Equal Opportunity Policy that outlines our commitment to fairness and prohibits discrimination based on any protected characteristic.
Workforce Diversity Monitoring: Openbox monitors the diversity of our workforce to identify areas for improvement and ensure equitable representation across all levels.
Pricing
- Price
- £400.00 to £1,500.00 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at admin@openbox.digital.
Tell them what format you need. It will help if you say what assistive technology you use.