DotSquares Limited

Cloud Consulting Services

Dotsquares Cloud Consulting offers targeted and personalized consulting services designed to maximize your cloud investment. Our team of experienced and certified cloud architects and consultants will work closely with you to understand your unique business needs and goals.

Features

• Cloud Strategy Development
• Cloud Migration Planning
• Cost Optimization & Management
• Security & Compliance Guidance
• Performance Optimization
• Scalability Planning & Design
• Vendor & Technology Selection
• System Integration & Automation
• Managed Cloud Services
• 24/7 Support & Monitoring

Benefits

• Reduces Deployment Timelines
• Optimizes Cloud Infrastructure Costs
• Improves Business Agility & Scalability
• Enhances Security & Compliance Posture
• Boosts Application Performance & User Experience
• Reduces Business Risk & Downtime
• Increases Efficiency & Productivity
• Provides Expert Guidance & Support
• Simplifies Cloud Management & Operations
• Empowers Data-Driven Decision Making

£100 a virtual machine a month

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul@dotsquares.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

841525169616188

Contact

Paul Thomas
+44 208 0901819
paul@dotsquares.com

Planning

• Planning service: Yes
• How the planning service works: In guiding buyers through their cloud hosting or software service implementation, we meticulously plan and execute each step for a seamless transition. We start by setting up the new cloud server and installing required services, then efficiently copy code and databases from the current hosting environment. Hosting the website temporarily on the new server, we ensure functionality while testing. We verify FTP and TLS versions, sharing server details for thorough development testing. After confirmation, we make the website live by updating the DNS A record, ensuring a smooth transition.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer customized training aligned with project needs and selected cloud services. Our sessions cover platform features, security, compliance, and optimization. By providing tailored guidance, we empower clients to effectively manage their cloud environments and maximize their investment benefits.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: In guiding buyers through the intricacies of cloud migrations, our approach encompasses a comprehensive assessment of existing server infrastructure, identifying vulnerabilities and outdated versions. We provide thorough recommendations for necessary updates to enhance security and optimize performance. Once the infrastructure is primed, we meticulously execute each step of the migration process. This includes setting up new cloud servers, installing requisite services, and transferring code and databases. Throughout, we ensure minimal disruption by temporarily hosting websites on the new servers for testing and validation by development teams. Upon final confirmation, we seamlessly transition live websites by updating DNS records. Our commitment to security, efficiency, and seamless transitions ensures a smooth migration experience for our buyers, bolstering their confidence in embracing cloud technologies.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Dotsquares' Network Performance Monitoring ensures uninterrupted operations. Our services undergo rigorous quality assurance defined by ISO9001:2015 Policies. We employ a multifaceted approach, including functional, regression, load testing, and penetration testing, to ensure robustness, reliability, and security. Clients receive detailed reports and recommendations for optimal performance and security.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications: Offensive Security Certification

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We offer comprehensive support for cloud hosting and software services, managing everything in-house and through third-party vendors when needed. Our support covers a range of hosting and software services including server setup, maintenance, and troubleshooting. Whether it's AWS, Azure, Google Cloud, or other platforms, we ensure seamless operation and swift resolution of any issues, collaborating with third-party vendors when necessary for specialized assistance.

Service scope

• Service constraints: As stated by the public cloud provider. As an example for AWS, please see http://aws.amazon.com/documentation/ec2/

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Yes, We do provide 24*7 support and we respond within one hour.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our web chat is accessible through leading platforms such as Skype, Slack, and Microsoft Teams.
• Web chat accessibility testing: N/A
• Support levels: We provide two support options: standard (available 24/7) and dedicated. Standard support offers round-the-clock assistance and access to resources. Dedicated support offers personalized assistance tailored to specific needs, ensuring priority attention and proactive monitoring.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: AWS, Azure, GCP, Akamai

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DBS
• ISO/IEC 27001 accreditation date: 17/08/2023
• What the ISO/IEC 27001 doesn’t cover: Compliance with industry-specific regulations or standards beyond information security. Third-party systems or services not directly controlled or managed by our organization. Physical security measures outside the scope of information security. Legal or regulatory compliance beyond information security requirements.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO 9001:2015

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Dotsquares and ESG Dotsquares is moving forward with the powerful aspiration to improve the world. Being a pioneer, we are supporting the advancement of Environmental, Social, and Governance (ESG) and pledging to achieve net-zero emissions of greenhouse gases. The company uses ESG as a roadmap for formulating strategies to reduce its carbon footprint. Our commitment stands out as we intend to take effective steps for the transition to a net-zero business model. Dotsquares' sustainability strategy determines the organisational framework, clearly defined initiatives, and detailed implementation goals.

Pricing

• Price: £100 a virtual machine a month
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at paul@dotsquares.com. Tell them what format you need. It will help if you say what assistive technology you use.