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Slowhorse Ltd

Enterprise Architecture - Software Configuration, Support & Consultancy

Installation, maintenance and consultancy support of Cloud-based tooling to deliver Enterprise Architecture and Cyber Security services.

Slowhorse Ltd will configure and maintain Cloud-hosted toolsets for Enterprise Architecture (e.g. iServer; Archi; LeanIX; Power BI) and Cyber Security and, where requested, the consultancy services to maximise the value of this tooling.

Features

  • Expert configuration and support of Enterprise Architecture (EA) toolsets
  • Extensive knowledge configuring/customising EA toolsets to deliver bespoke solutions
  • Experienced in aligning EA tools to business goals and objectives
  • Consultancy experience facilitates view of current, future & transitional states.
  • Skilled visualisation of complex organisational structures and processes
  • Driving business agility and time-to-market through data-driven decisions.
  • Enabling rapid identification of cost drivers, and redundant technologies.
  • Expert assessments of regulatory compliance.
  • Configuration of data exchange with leading 3rd-party industry products.
  • Tracking/reporting on significant threat actors and cyber threats.

Benefits

  • Frees up valuable Enterprise Architect resources to deliver architecture outputs.
  • Maximises your return of investment on costly Enterprise Architect toolsets.
  • Delivers reports/dashboards which reflect your corporate style & branding.
  • EA tools configured to the way your organisation works.
  • Facilitates modelling of initiatives against organisational strategies & goals.
  • Build visualisations of business, application, infrastructure & data architectures states.
  • Accelerates visualisation of relationships between various architectural domains.
  • Improves decision-making, IT alignment with business, better collaboration, more standardisation.
  • Encourages risk reduction through enhanced identification of cost/risk drivers.
  • Integrate your EA toolset(s) with third-party technologies.

Pricing

£160 to £1,350 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ian.whitby@slowhorse.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 4 2 0 6 1 2 9 4 6 9 0 2 8 9

Contact

Slowhorse Ltd Ian Whitby
Telephone: 07760478005
Email: ian.whitby@slowhorse.co.uk

Planning

Planning service
Yes
How the planning service works
Slowhorse provides planning advice on the implementation of cloud hosted Enterprise Architecture toolsets and software services:
1. Assessment and Requirements Gathering: We conduct a thorough assessment of the buyer’s current infrastructure, IT requirements, and business goals. This involves gathering information on existing systems, applications, data storage, security requirements, compliance considerations, and budget constraints.
2. Solution Design and Architecture: We work closely with the buyer to design a tailored solution architecture that meets their specific needs and objectives. This involves selecting the most suitable cloud hosting platform (e.g., public cloud, private cloud, hybrid cloud) and software services (e.g., SaaS, PaaS, IaaS) to support the buyer’s workload requirements.
3. Migration Strategy: Slowhorse helps the buyer develop a comprehensive migration strategy for transitioning their applications, data, and workloads to the cloud environment. This includes identifying migration priorities, assessing compatibility and dependencies, minimizing downtime and disruptions, and ensuring data integrity and security throughout the migration process.

4. Deployment and Configuration: Slowhorse assists in planning the deployment and configuration of cloud-hosted Enterprise Architecture tools (e.g. optimizing performance and scalability; integrating with existing systems and tools)

Slowhorse can provide follow-on services in testing and validation of a deployed services together with long-term support and optimisation.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
As an IT supplier specialising in cloud-based enterprise architecture software, Slowhorse understands the importance of training buyer personnel to ensure successful adoption and utilisation of the EA services.
We assess buyer needs, requirements and existing skill levels before developing a customised training plan tailored to the buyer's organisation, goals, and the specific cloud-based software solution being implemented.

Slowhorse offers onsite workshops or virtual training sessions to accommodate buyer preferences and logistical constraints. These sessions are conducted by our experts in enterprise architecture and the cloud-based software platform.

We emphasise hands-on learning to ensure that participants gain practical experience using the software in real-world scenarios. This could involve guided exercises, interactive simulations, and case studies that illustrate how to apply the software to solve common business challenges.

Slowhorse provides role-based training tailored to different user roles within the buyer's organisation, such as administrators, developers, and end-users. Each training session is designed to address the specific responsibilities and requirements of each role, ensuring that participants acquire the skills they need to perform their tasks effectively.
By providing tailored training services, Slowhorse ensures its buyer has the knowledge, skills, and confidence to maximise the benefits of their enterprise architecture cloud-based software solution.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Through our proven structured approach Slowhorse helps buyers with their cloud migration:
ASSESSMENT AND PLANNING is conducted of the current IT infrastructure, applications, and data to identify specific requirements, challenges, and objectives.

We perform a CLOUD READINESS ASSESSMENT to evaluate the buyer's readiness to migrate. We look at existing technology stacks, data security, compliance requirements, scalability, and cost implications. By identifying potential risks upfront, Slowhorse can mitigate them proactively during the migration process.

We perform TECHNOLOGY SECTION to choose the best cloud platform or service provider for the buyer (e.g. AWS; Azure; Google; Private cloud). Slowhorse provides expert advice to ensure the buyer chooses the right technology stack for their business.

Our comprehensive MIGRATION STRATEGY analyses applications, data, and infrastructure to determine migration priorities, outage windows, data migration techniques, and maximum business uptime.

Slowhorse can manage DATA MIGRATION from on-premises systems to the cloud or between cloud services. With the right data migration tools/techniques we ensure data integrity and security during transit and TEST the completeness/accuracy of migrated data. We ensure INTEGRATION of cloud-based applications and seamless post-migration business operation.
Slowhorse navigates the complexities of cloud migration with confidence, minimising risks and maximising the business benefits of cloud technology.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
As an IT supplier of cloud migration services, Slowhorse specialises in quality assurance and performance testing.
We conduct ASSESSMENT AND PLANNING of the current IT infrastructure, applications, and data to accurately understand the buyer’s requirements and identify potential issues.

Our QUALITY ASSURANCE FRAMEWORK ensures the cloud migration process meets buyer requirements and industry best practices, with clear quality objectives, checkpoints throughout the migration lifecycle, and rigorous testing methodologies.

Our PERFORMANCE TEST STRATEGY evaluates scalability, reliability, and responsiveness of the buyer's applications and systems in the cloud environment. We define performance benchmarks, design realistic test scenarios, and leverage specialised tools to simulate real-world conditions and volumes.

We employ DEDICATED TEST ENVIRONMENTS to mimic the cloud Production environment for comprehensive testing of application functionality, performance, and security without impacting the buyer's live systems/data.

Our approach includes FUNCTIONAL TESTING, LOAD TESTING, STRESS TESTING, and SCALABILITY TESTING, to validate PERFORMANCE AND RELIABILITY of the migrated applications/systems. Testing is conducted iteratively throughout the migration to proactively identify issues.

Slowhorse provides comprehensive DOCUMENTATION AND REPORTING on quality assurance and performance testing activities conducted during the cloud migration process.
Through our QUALITY ASSURANCE AND PERFORMANCE TESTING we mitigate risks, optimise performance and ensure a successful cloud migration.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Slowhorse offers configuration support/training for third-party enterprise architecture (EA) software, plus support for its in-house EA tools and enduring EA consultancy for the buyer.
Services are offered through a clear understanding of the buyer’s requirements.
Where EA software requires customisation Slowhorse's team of experienced developers can tailor it to fit the buyer's requirements, whether by creating custom modules, integrating with other systems, or developing new features.

We provide training services to ensure that buyer staff are fully equipped to use the new software effectively. We conduct workshops, seminars, and hands-on training sessions tailored to the buyer's specific needs and skill levels. Slowhorse also offers ongoing support and knowledge transfer to ensure that the buyer's team remains proficient in using the software.

Post-implemented, we continue to provide technical support/maintenance services to address any issues that may arise. This includes troubleshooting, bug fixes, software updates, and proactive monitoring to ensure optimal performance and reliability.

We are committed to helping the buyer maximize the value of their investment in enterprise architecture software. This involves regularly reviewing and optimizing the software configuration, identifying opportunities for improvement, and providing recommendations for enhancements or upgrades to keep pace with evolving business needs and technology trends.

Service scope

Service constraints
Support is provided:
ENHANCED SUPPORT - 7 days / week (08:00-18:00 GMT)
STANDARD SUPPORT - Mon - Fri (08:00-18:00 GMT)
Support costs are dependant upon the client's specific requirements.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Support is provided:
ENHANCED SUPPORT - 7 days / week (08:00-18:00 GMT) STANDARD SUPPORT - Mon - Fri (08:00-18:00 GMT)

Response times are 1-3 days, although typical less than 24 hours.

Support costs are dependant upon the client's specific requirements.
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Support levels
Support is provided:
ENHANCED SUPPORT - 7 days / week (08:00-18:00 GMT)
STANDARD SUPPORT - Mon - Fri (08:00-18:00 GMT)
Support costs are dependant upon the client's specific requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Slowhorse seeks to work towards net zero throughout the life of this G-Cloud contract. To that end all workers are encouraged to: - MINIMISE TRAVEL, whether commuting or between places of work. Slowhorse employees and their sub-contractors will be actively encouraged to follow the company’s remote working procedures. - MAXIMISE the use of VIDEOCONFERENCING & COLLABORATION PLATFORMS to reduce their carbon footprint. - Use ENERGY EFFICIENT EQUIPMENT e.g. those with the ENERGY STAR rating. - REDUCE POWER SETTINGS. Employees and subcontractors are encouraged to limit screen brightness to 50%, set screens and IT devices to Sleep after 5 minutes of inactivity and set these items to Hibernate after 15 minutes of inactivity. - MAXIMISE the use of NATURAL LIGHT, reduce office lighting and position computers and screens close to natural light sources. - MANAGE HEATING & COOLING by setting thermostats to energy-saving temperatures during work hours. - REDUCE PAPER USAGE. Minimise printing and rely on digital documents whenever possible . - PAPERLESS PRACTICES: Minimise the use of paper by digitizing documents, storing files electronically and opting for electronic communications and transactions whenever possible. Utilize digital tools for note-taking, document signing, and collaboration to reduce the need for printing. - ELECTRONIC WASTE MANAGEMENT: Properly dispose of electronic waste by recycling old or obsolete IT equipment such as computers, monitors, printers and peripherals where these devices do not hold any sensitive or official materials. - CONSCIOUS CONSUMPTION: Practice mindful consumption by evaluating the necessity and longevity of purchases before acquiring new items. Consider renting, borrowing, or sharing equipment and resources with colleagues or local community members to reduce individual waste. - GREEN PROCUREMENT: When purchasing office supplies, choose products made from sustainable materials and opt for vendors with strong environmental policies and practices.

Covid-19 recovery

Slowhorse Ltd supports the Covid-19 recovery through several key strategies: MISSION STATEMENT & CORE VALUES: Slowhorse Ltd's mission statement and core values explicitly mention its commitment to supporting the Covid-19 recovery. This sets the tone for all activities and demonstrates a genuine dedication to the cause. PROJECT EXPERIENCE: Slowhorse Ltd has undertaken Covid-related project initiatives with Government departments to support those departments during the pandemic (e.g. Establishment of an Emergency Operations Centre). As an organisation we have adapted operations to comply with health guidelines and offered support to employees during challenging times. INNOVATION: Slowhorse has proposed innovative solutions that directly address the challenges posed by Covid-19. For example, a move to remote working, teleconference meetings and regular welfare checks. JOB CREATION & ECONOMIC IMPACT: Slowhorse has looked to create remote working jobs during the pandemic to contribute to job creation, the economic recovery and support small businesses in the supply chain. HEALTH & SAFETY MEASURES: Slowhorse Ltd has implemented policies to protect its employees, subcontractors, and the community. Through a series of policies that combine remote working, team-based on-line collaboration, employee welfare sessions, social distancing and empathetic management we have been able to deliver to our own high standards throughout the pandemic. RECRUITMENT STRATEGY: Slowhorse actively supports the return to work opportunities for those left unemployed by COVID-19 by targeting any new employment opportunities created by this G-Cloud contract at home and remote workers. The majority of new opportunities created will be remote working activities well suited to unemployed and under-employed home workers impacted by Covid-19.

Tackling economic inequality

Slowhorse Ltd supports the tackling of economic inequality through several key strategies: MISSION STATEMENT & CORE VALUES: Slowhorse Ltd's mission statement and core values explicitly mention its commitment to tackle economic inequality. We seek to recruit employees and engage with subcontractor without exercising any conscious or subconscious bias that might disadvantage minority groups. Our mission is to work with the best industry talent available, without reference to race, ethnicity, gender, age, disability, ideology, religion, sexual orientation, or any other characteristic protected by law. EMPLOYMENT. New employment opportunities created by this G-Cloud contract will be particularly suitable for new, small organisations. These opportunities will be targeted at home and remote workers and allow small organisations to flourish with a reliable source of sub-contracted work. Slowhorse will look to support the economic growth and business endeavour of these new, small organisations. SMALL ENTERPRISE OPPORTUNITIES: Slowhorse will look to support the economic growth and business endeavour of new, small organisations by providing sub-contracted elements to new businesses and start-ups. INNOVATION & DISRUPTIVE TECHNOLOGIES: We will look to support innovation and disruptive technologies throughout the supply chain to deliver lower cost and/or higher quality goods and services. Small businesses will be encouraged to “think outside the box” to apply disruptive thinking and achieve innovative approaches in the delivery of defined outcomes.

Equal opportunity

Slowhorse Ltd supports equal opportunity through several key strategies: MISSION STATEMENT & CORE VALUES: Slowhorse Ltd's mission statement and core values explicitly mention its commitment to provide equal opportunity. We seek to recruit employees and engage with subcontractor without exercising any conscious or subconscious bias that might disadvantage minority groups. Our mission is to work with the best industry talent available, without reference to race, ethnicity, gender, age, disability, ideology, religion, sexual orientation, or any other characteristic protected by law. DIVERSE WORKFORCE: Slowhorse Ltd maintains a diverse workforce of current employees and initiatives aimed at recruiting and retaining employees from diverse backgrounds. EMPLOYMENT. New employment opportunities created by this G-Cloud contract will be particularly suitable for new, small organisations. These opportunities will be targeted at new employees and subcontractors without reference to race, ethnicity, gender, age, disability, ideology, religion, sexual orientation, or any other characteristic protected by law. SUPPLIER DIVERSITY: Slowhorse will look to support supplier diversity by engaging with minority-owned small businesses. EQUAL OPPORTUNITY. Slowhorse Ltd complies with all relevant equal opportunity laws and regulations. The company demonstrates a commitment to fair employment practices and non-discrimination. ACCESSIBILITY INITIATIVES: Slowhorse Ltd ensures accessibility for individuals with disabilities. This includes accommodations in the workplace, accessible website design, and other measures to remove barriers to employment and participation.

Wellbeing

Slowhorse Ltd supports wellbeing through several key strategies: MISSION STATEMENT & CORE VALUES: Slowhorse Ltd's mission statement and core values explicitly mention its commitment to wellbeing. We support employee wellbeing by encouraging the adoption of flexible hours, awareness of mental health, wellness initiatives and a healthy work-life balance.. ENVIRONMENTAL SUSTAINABILITY: Slowhorse Ltd maintains sustainable practices that not only benefit the environment but also contribute to the overall wellbeing of communities. This involves reducing carbon footprint, using eco-friendly materials and implementing energy-efficient technologies. EMPLOYEE BENEFITS. Slowhorse provides comprehensive employee benefits packages, including BUPA healthcare coverage, wellness programs, and opportunities for personal and professional development. This demonstrates our commitment to the holistic wellbeing of staff members. EQUAL OPPORTUNITY. Slowhorse Ltd complies with all relevant equal opportunity laws and regulations. The company demonstrates a commitment to fair employment practices and non-discrimination. ACCESSIBILITY INITIATIVES: Slowhorse Ltd ensures accessibility for individuals with disabilities. This includes accommodations in the workplace, accessible website design, and other measures to remove barriers to employment and participation.

Pricing

Price
£160 to £1,350 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ian.whitby@slowhorse.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.