AMBER LABS LIMITED

Cloud Data Platform

Our service via RTH or AAS provides the full project lifecycle of activities, from requirements to data analysis, architecture, design, development, integration, and deployment of a Cloud Data Platform. Capabilities include data management (data lake, data warehouse, data lakehouse), data integration, data visualisation, and data science tools and technologies.

Features

• Cloud Data Platform delivered to meet specific business objectives
• Flexible architecture to embrace current and future workloads
• Storage optimised for cost and performance
• Compute optimised to eliminate idle resource
• Prioritised workloads to be implemented onto platform
• Data architected for specific workloads
• Flexible ingestion mechanisms from batch to streaming
• Data governance closely aligned with Data Platform Delivery
• Data lifecycle applied for regulatory and business use cases
• Secure platform for data at rest and in transit

Benefits

• Leverages cloud leading practices and principles
• Cost optimised for both storage and compute
• Environmental footprint built into design
• Flexible cloud deployment using infrastructure as code
• Data secured based on leading cloud practice
• Compute capabilities governed by policy to avoid mis-use
• Independent advice of cloud data platform technologies
• Agile-based approach delivery focusing on delivering value
• Offload capability to cloud and software suppliers where possible
• Data delivered specific to data use-cases

£376 to £1,696 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@amberlabs.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

842244749272600

Contact

James Bennett
07852109808
sales@amberlabs.io

Planning

• Planning service: Yes
• How the planning service works: Cloud Data Platform solutions will vary depending on the specific needs of the buyer and can address more immediate demands as well as be flexible to accommodate future workloads. Planning will consist of understanding business and data objectives or strategies for the platform before verifying the cloud hosting platform. In addition, the capturing of business, data requirements or information maturity will support planning for data architecture and tools to access the cloud data platform.; ; Planning will incorporate whether the Data Platform is part of a greenfield cloud implementation or being implemented on an existing cloud infrastructure. ; ; Finally Amber Labs will work in collaboration with you to identify clear priorities for the projects and capabilities being enabled on the platform, resources will be allocated appropriately and delivery managed to ultimately ensure that the platform delivers value.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Microsoft Azure hosted Data Platform
  • Amazon Web Services (AWS) hosted Data Platform
  • Google hosted Data Platform

Training

• Training service provided: Yes
• How the training service works: The Cloud Data Platform Service will highlight training needs to enable organisations to ramp-up skills and capabilities. The Cloud Data Platform will be fully documented from requirements to design and implementation and knowledge transfer activities will take place to ensure that customer teams have what they need to work with the platform. Further recommendations for training will be made based on the audience.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The Cloud Data Platform Service will help organisations migrate either from on-premise deployments or other cloud hosting solutions. Migration will fit into the following options:; 1. Re-host - redeploy the solution as-is onto the target cloud platform; 2. Re-platform - redeploy the solution with small modifications, optimising for the target cloud platform.; 3. Refactor - break the solution up where optimise for cloud services; 4. Re-invent - completely blank canvas new architecture and design.; ; Amber Labs utilise a number of services designed specifically to ensure that bringing data into cloud facilities is as seamless as possible.; ; All migration components will be fully assessed architecturally to ensure the right migration option is selected and the most appropriate migration mechanism is executed.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Microsoft Azure
  • Amazon Web Services
  • Google

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Cloud Infrastructure will be tested to ensure that Non-Functional Requirements are met.; Cloud Data Platform will first consist of testing the data and ensure that it is transformed correctly at every level that it is stored and that is delivered within the right time intervals.; Security of the Data Platform will be tested to ensure encryption (at rest and in-transit) as well as ensuring that the principle of least privilege is applied to both data storage/management components and compute.; Governance processes around compute will be tested to ensure that policies have been implemented correctly, so that users cannot create compute beyond their needs and to ensure the compute is terminated when idle according to design.; Integration testing will be performed on tools, technologies that will access the Cloud Data Platform and Regression Tests will be performed to ensure that new release capabilities do not impact the Data Platform as it moves forward.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: Our Data Platform Solutions can be deployed into Cloud Services that are owned and managed by Amber Labs, or Deployed into your Own Cloud Platforms. If deployed into an Amber Labs Cloud Platform the Solution will operate as Software As a Service and will be fully managed and maintained by Amber Labs. ; ; We can also provide support services for Solutions that are deployed on your own Cloud Platforms. Terms and conditions of Amber Labs Managed Solutions can be provided on request

Service scope

• Service constraints: The Cloud Data Platform Service does not have any constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Depending on the level of service required, we can provide varying response times up to 24*7 365 Days per year support with 30 minute response times. It is recommended that the Service Level Agreement appropriate for your needs be assessed and agreed during the Project Implementation phase.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our Web Chat Tool has been thoroughly tested with a range of Assistive Technology users.
• Support levels: We can provide a range of custom support levels ranging from short periods of dedicated support time per day up to 24*7 365 Days per year. The level of support required will depend on the Data Platform Solutions being implemented. The precise level of support required will be defined during the project costing phase. Support Costs will be based on the Service Management Rates detailed in our rate card.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Amber Labs, we are deeply committed to effective stewardship of the environment, aligning with our mission to fight climate change. Our predominantly remote and paperless way of working not only enhances efficiency but also significantly reduces our carbon footprint. By minimising the need for commuting and embracing digital solutions, we actively contribute to lowering greenhouse gas emissions, working towards our goal of achieving net zero emissions. Additionally, our company employees benefit from an electric vehicle scheme, further promoting sustainable transportation practices. Through our contracts, we harness our influence to instil environmental consciousness among staff, suppliers, customers, and communities, fostering a culture of protection and improvement to address the urgent challenges posed by climate change.

  Covid-19 recovery

  At Amber Labs, we prioritise a predominantly remote work setup, unless specifically requested by our clients. This approach not only grants our team greater flexibility but also serves as a proactive measure to mitigate health risks, including those associated with Covid-19. This adaptability not only benefits our valued staff but also aligns with the evolving needs of our clients, many of whom have yet to fully transition back to pre-pandemic office setups.; ; We create employment through our apprenticeship program. This scheme empowers young people from all backgrounds across the country to build meaningful careers in technology, by providing skill-building and employment pathways. Through our program, we not only bridge the digital and geographic divide but also cultivate a diverse and skilled workforce that drives innovation and social progress. ; ; In addition to our apprenticeship scheme, we're deeply committed to fostering employment opportunities through our graduate program. Geared towards technology graduates, this program is designed to pave the way for fulfilling careers in consulting, with a specialised focus on bolstering AI skills. We firmly believe that investing in such high-growth sectors equips individuals with the tools needed for remarkable success.; ; Furthermore, in recognition of the ongoing challenges posed by Covid-19 and other long-term health conditions, Amber Labs is dedicated to supporting affected employees through tailored accommodations. From flexible work hours to remote work options, and even adjustments in job responsibilities, we strive to create an inclusive and supportive environment where every team member can thrive.

  Tackling economic inequality

  At Amber Labs, we're committed to fostering economic inclusivity through our apprenticeship and graduate programs. Our apprenticeship scheme is designed to empower individuals from diverse backgrounds, providing skill-building opportunities and employment pathways in the technology sector. On the other hand, our graduate program specifically targets graduates in technology disciplines, equipping them with the expertise needed to thrive in high-growth industries like AI. In addition to these programs, Amber Labs initiates partnerships with inner-city schools to introduce students to technology careers, providing insights and connections with industry professionals and enhancing awareness of emerging technologies like AI from a young age.; ; Furthermore, Amber Labs proudly boasts a geographically diverse workforce drawn from all regions across the UK. By offering market-leading salaries, hybrid and flexible working arrangements, we demonstrate our commitment to creating an inclusive environment where everyone has the opportunity to succeed, regardless of their location or background.; ; In recognition of the economic challenges faced by many, such as the ongoing repercussions of Covid-19, Amber Labs is dedicated to providing support and accommodations. Whether through flexible work arrangements, remote work options, or tailored leave policies, we aim to ensure that individuals facing economic adversity have the opportunity to thrive in the workplace.; ; As an SME, we take pride in our continuous commitment to enhancing supply chain resilience and capacity.; ; Embracing innovation, including disruptive technologies like AI, we drive efficiencies and deliver higher quality goods and services, while also supporting the development of scalable and future-proofed methods within the supply chain. Cybersecurity is paramount, and we take proactive measures to identify and manage risks throughout the delivery process, including training for all our new consultants.

  Equal opportunity

  At Amber Labs, we are dedicated to reducing the disability employment gap and fostering equal opportunities within our workforce. Through our commitment to diversity and inclusion, we take proactive measures to increase the representation of disabled individuals in our contract workforce. Our interview processes are predominantly conducted remotely, ensuring accessibility and inclusivity from the outset. Additionally, we provide comprehensive support for disabled employees, including adaptations for remote working and accessible facilities, ensuring that they have the tools and resources needed to thrive in their roles.; ; Furthermore, we prioritise tackling workforce inequality through our performance management framework, which identifies areas for training and development for all employees. This framework ensures that individuals, including those from disadvantaged or minority groups, have access to opportunities for in-work progression and skills development relevant to our contracts. We use the information from this framework, and our knowledge on industry trends and client needs, to invest in continuous training for our consultants to ensure they remain up-to-date; this is funded internally to guarantee that our employees receive the necessary support to excel in their careers. Through these initiatives, we are committed to fostering an inclusive and equitable work environment where everyone has the opportunity to succeed.

  Wellbeing

  At Amber Labs, we prioritise the health and wellbeing of our workforce by taking proactive measures and fostering a supportive environment. We offer private medical insurance to all our employees once they have passed probation. Through initiatives like Perkbox, consultants have access to free mental health and physical health resources, along with discounts for gym memberships. Additionally, we advertise an HR inbox and provide a designated point of contact for those who wish to discuss mental health concerns, supplementing the line management chain for additional support and accessibility.

Pricing

• Price: £376 to £1,696 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@amberlabs.io. Tell them what format you need. It will help if you say what assistive technology you use.