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360 Defence (UK) Ltd

360D Media Assessment (MxM) Training, Crisis Communications, Reputation Damage Protection

360D’s designed reputational damage protection servicing HMG, Devolved administrations and other public bodies;

360D’s tailored service including crisis communications, crisis management , media management, brand threat protection including from media (4th/5th Estate) using real-world media and crisis training to ensure a calm and appropriate responses including live real-time incident support

Features

  • Tailored Media Playbooks and Communication and training programme package to:
  • 1) Identify essential members of a clients crisis communications team
  • 2) Plan and prepare timetable of reactive and proactive responses
  • 3) Templates; holding statements, scripts, sound-bites all media channels
  • e.g., Social platforms (character limit), 300,600,800 word statements (Web, Print)
  • e.g., one-line responses balanced with accuracy to correct breaking-news inaccuracies
  • Identity target outlets ,mainstream or social, in order of importance
  • Realistic mock interview training from pre-recorded radio to live TV
  • Body language training to avoid anything that distracts from message

Benefits

  • Reduces and manages clients reputational damage impact
  • Manage your message in any crisis or incident
  • Understanding threats enables organisations to tailor correct cyber crisis response
  • Detailed training providing clear rationale and communications approaches for clients
  • Training provided by renown real world media and security professionals
  • Pro-active and correct communications
  • Reputation Damage countermeasure control
  • De-escalation mindset applied in cyber incidents and media crisis situations
  • Real world training allows rigorous preparation and smoother relaxed execution.
  • Optional live incident callout and support

Pricing

£850 to £999 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon@360defence.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 4 3 7 8 3 3 5 7 3 1 4 5 6 3

Contact

360 Defence (UK) Ltd Simon L
Telephone: +44 7767 360 360
Email: simon@360defence.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Reputational Damage Protection
  • Media Training and Crisis Communications including from Social media

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None - all services as per agreed contracts to support the deliverables in supplied

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 48 hours and noting normal operating hours of Monday to Friday GMT 0900 to 1700
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Within 48 hours and noting normal operating hours of Monday to Friday GMT 0900 to 1700

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

At 360D security we are fully committed to continuously improving our environmental performance which in turn will help in a small way to fight climate change.

Covid lockdowns proved with the right safeguards and countermeasures in place remote working does work and in turn lessens the environmental impact by removing commuting from the equation.

Clients who have known us for many years and where the classification level is as an example OFFICIAL will only expect physical visits when necessary.

When we do travel, we use the least impactful method for a given journey e.g., walking, cycling, public transport versus car, rail versus flying etc.,

Climate change is everyone’s responsibility and although small we complete our bit;

We have been a paperless office for 15 years.

Tackling economic inequality

360D do not believe zero-day contracts are fair to and have not and will never use such mechanisms.
360D is an accredited Living Wage Employer.
360D believe in fairness dignity and respect and that every person can add a contribution.
360D signed the Scottish Business Pledge for more equality, opportunity and innovation.
We mentor and pass on training and experience enhancing individuals to enable and build their careers in Cyber Security. As a minimum within our paid deliverables, we impart our experience with clear and concise detail via knowledge transfer. Our approach enables others to increase their experience which in turn improves their economic wellbeing.
We strive to be entrepreneurial in spirit and help new organisations, as well as our people, flourish.
As an SME, every small part we can play will help bridge economic inequality.

Equal opportunity

360 Defence UK Limited (360D) respect and welcome diversity, relishing difference, ensuring everyone is treated equally. Every person is unique, has a right to be heard, has a story to tell and should be listened to in equal measure.

360D, is committed to encouraging equality, diversity and inclusion and eliminating unlawful discrimination, which is underpinned by our equal Equality, Diversity and Inclusion policy of which an extract is noted below.

As we limited here due to word count, the full version is available on request

The 360D policy applies:

To all persons working for us or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, agents, contractors, and suppliers, hereafter workforce

Our aim is for our workforce to be truly representative of all sections of society and for each workforce member to feel respected and able to give their best.

360D in providing services is also committed against unlawful discrimination of customers, associates, partners or the public.

Policy Statement - Our policy’s purpose is to:

1. Provide equality, fairness and respect for all in our workforce.
2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:
• age
• disability
• gender reassignment
• marriage and civil partnership
• pregnancy and maternity
• race (including colour, nationality, and ethnic or national origin)
• religion or belief
• sex
• sexual orientation

3. Oppose and avoid all forms of unlawful discrimination. This includes in:
• pay and benefits
• terms and conditions of employment
• dealing with grievances and discipline
• dismissal
• redundancy
• leave for parents
• requests for flexible working
• selection for employment, promotion, training or other developmental opportunities

Wellbeing

360D support a healthy work life balance.
A happy workforce/team member allows for improved wellbeing, a reduction in ill health which enables focus and production, be that work based delivery outcomes or being able to take care of the important things such as downtime, family time.
Covid as an impact to one of all, caused a change in applied working conditions and detail, within 360D and with client and supply chain organisations, collectively we have always worked on flexible working, around life events e.g., school runs, treatments, parcel deliveries, plumbing issues etc., working hours that suit an individual by their circumstances. This has actually also provided an improvement not only in individuals happiness and efficiency but also in additional improvements to deliverables and service. A bit cliché but true “Happy team, productive dream”
360D believe in flexibility for our workforce, our team members, their health is our health and combined that provides wellbeing wealth for all.

Pricing

Price
£850 to £999 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at simon@360defence.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.