Harrison James IT Services LTD
Dynatrace Adoption Services
Our Dynatrace Adoption Service optimizes the utilization of the solution, maximizing its value for your organization.
Features
- Assessments and roadmap for observability adoption benefits.
- Harmonise IT Operations from Build to Run
- Design, readiness, and IT ops integration services.
- Includes software engineering for implementation and adoption support.
- Led by experienced project managers and consultants.
- Engagements tailored to customer requirements.
- On-demand access to observability engineering via service engagement.
Benefits
- Maximise the value of Dynatrace from your investment
- Streamlined adoption process for observability benefits.
- Convenient access to observability engineering through service engagement.
- End to end tracability of every end user transaction
- Forensic level tooling to pin point root cause
- Anomaly detection to prevent critical outages
Pricing
£350 to £1,250 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jwarren@harrisonjamesit.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 4 4 4 9 9 7 0 3 0 4 5 2 1 3
Contact
Harrison James IT Services LTD
James Warren
Telephone: 020 3667 3666
Email: jwarren@harrisonjamesit.com
Planning
- Planning service
- Yes
- How the planning service works
-
We offer Observability review and assessment services, guiding cloud strategy.
Implementation includes technology selection, planning, and readiness based on roadmap. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our Observability Review and Assessment Service complements our comprehensive Cloud adoption services. Drawing from a customer's strategy or our own assessment, we aid in implementing the necessary technical and operational Observability capabilities, integrating cloud provider services, customer applications and tools, and lifecycle automation. Our approach ensures customers enhance their monitoring capabilities, establish performance baselines, and validate expected quality improvements pre- and post-migration.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
Fighting climate change
Dynatrace includes a set of carbon impact features that helps customers to understand usage and where to make improvements.Covid-19 recovery
During the COVID Pandemic Harrison James works with many customers to rapidly shift to a remote first model of working and we successfuly used Dynatrace to measure performance and end user experience. Making sure, users working remotely experienced the same levels of responisiveness.
Pricing
- Price
- £350 to £1,250 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jwarren@harrisonjamesit.com.
Tell them what format you need. It will help if you say what assistive technology you use.