Business Analysis & Process Design
Our Business Analysis & Process Design service provides the expertise to help organisations model, analyse and determine their business/information needs and project objectives; current state of structure and inter-relationships between people, processes, information, technology and external environment; and the organisational, process and technology-enabled changes needed to achieve their project/business objectives.
Features
- Determines organisation’s current state in terms of structure and process.
- Specifies the changes required to achieve desired future state.
- Supports design, implementation, testing and evaluation of solution.
- Facilitates stakeholder communication.
- Supports business and IT strategic planning.
- Supports business process improvement and re-engineering.
- Visualise potential benefits and costs of introducing new services.
- Visualise potential benefits and costs of improving existing processes.
- Delivered by an ISO9001 and ISO27001 certified supplier.
Benefits
- Reduce changes, defects and re-work (and associated costs and delays).
- Identifies opportunities to create new services.
- Improve quality, efficiency and productivity of existing processes.
- Reduce costs of existing processes.
- Promotes stakeholder engagement and buy-in.
- Ensure business requirements align to business drivers, goals and objectives.
- Prioritises business needs to ensure those addressed first add value.
- Increases likelihood of project delivering solution that meets organisation’s needs.
- Enables users, processes and technology to work together effectively.
- Proven methods/tools used to accelerate delivery while guaranteeing quality.
Pricing
£459 to £1,071 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
8 4 5 3 9 5 7 1 4 8 8 5 4 3 7
Contact
APPLIED INFORMATICS LIMITED
John Arnett or David McGuffin
Telephone: 0114 286 6218
Email: enquiries@applied-informatics.com
Planning
- Planning service
- Yes
- How the planning service works
- Our Business Analysis & Process Design service aids the planning of a cloud hosting and software services implementation by delivering outputs such as current and future state organisational models; catalogued business and system requirements; current and future state business information entity and lifecycle models; current and future state business capabilities; current and future state business process and data flow models; use case descriptions; user interface and interaction mock-ups; and gap analyses between current and future states and traceability mappings between artefacts.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We are keen to assist clients in developing their own technical capabilities by upskilling their own staff and in-house teams where they have the capacity to do so. We will therefore be pleased to include knowledge transfer as part of our Business Analysis & Process Design service. We work with clients to agree a knowledge transfer plan. This may range from a hand-over workshop prior to off-boarding to more comprehensive knowledge transfer such as mentoring staff throughout the engagement; on-the-job training (OJT) or coaching; or assessed competency based training (CBT).
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our Business Analysis & Process Design service aids the migration to or between cloud services by delivering outputs such as current and future state organisational models; catalogued business and system requirements; current and future state business information entity and lifecycle models; current and future state business capabilities; current and future state business process and data flow models; use case descriptions; user interface and interaction mock-ups; and gap analyses between current and future states and traceability mappings between artefacts.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- As an ISO9001:2015 certified supplier, our Business Analysis & Process Design service provides a set of outputs that facilitate quality assurance and testing.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The service is available to all UK public sector organisations requiring Business Analysis & Process Design cloud support. UK public sector organisations requiring other forms of architecture and design support should consult our full suite of services available on G-Cloud.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We will respond to questions, usually within one working day 09:00 – 17:00 Monday to Friday (excluding national holidays).
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We provide free account manager support and will typically respond to questions, within one working day (or sooner if urgent) 09:00 – 17:00 Monday to Friday (excluding national holidays).
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- CQS
- ISO/IEC 27001 accreditation date
- 18/07/2022
- What the ISO/IEC 27001 doesn’t cover
- The scope of our ISO/IEC 27001:2013 certification covers the provision of information systems architecture modelling, analysis and design services.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
- Wellbeing
Fighting climate change
Applied Informatics are committed to fighting climate change throughout the provision of our services. We are a remote-first based organisation.Equal opportunity
Applied Informatics are committed to providing equal opportunities throughout the provision of our services.Wellbeing
Applied Informatics are committed to promoting the wellbeing of our staff and associates throughout the provision of our services.
Pricing
- Price
- £459 to £1,071 a unit a day
- Discount for educational organisations
- No