Inversity

Inversity Innovation Challenge Platform

Share your organisation's knottiest problems on Inversity's platform and invite your workforce (and optionally those external to it) to solve them end-to-end. In doing so - empower the workforce to tackle the big-picture problems, develop talented innovators across your organisation, and maybe even find some novel solutions...!

Features

• World-class challenge platform underpinned by AI
• We'll turn your biggest organisation problems into AI-powered challenges
• Our syllabus and platform allows in-depth marking of submissions
• Public votes on submissions to share innovative ideas
• 4.5* rated online AI course to boost learners skills
• Leaderboards to motivate learners and stimulate friendly competition
• Remote access
• Portal - for administrators to see real-time data on learners

Benefits

• Engage staff in solving real world problems
• Familiarise staff with the latest AI tools
• Give staff in-depth quantitative and qualitative feedback on performance
• Embed a culture of innovation in your workforce
• Quick and easy to set-up and onboard learners
• Secure hosting with stringent data protection
• Clear insights and analytics for administrators and educators

£12 to £130 a licence a year

• Education pricing available

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james@inversity.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

846664649589283

Contact

James Kuht
02045387997
james@inversity.co

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: The Inversity platform is easily accessible from any internet-connected device. There is no requirement for hardware, software or plug-in installation.; ; Windows, macOS, Android & iOS are the supported operating systems, and the latest versions of Safari, Firefox, Chrome and Edge are all supported as browsers.
• System requirements:
  • Internet access
  • Latest version of Firefox, Safari, Chrome or edge
  • IOS version 14+ or Android version 10+

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We respond to tickets within 6 hours of receipt (within UK working hours), though we'll endeavour to respond more quickly when we can.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: You will have a dedicated technical account manager. Support is comprehensive and includes: access to our online knowledge base and community discord server; users can submit support tickets via email or discord; phone support 9-5 (UK) Mondays to Friday and priority email response within 6 working hours.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: There'll be a dedicated technical account manager to guide the client through the onboarding process, tailored to their business needs and goals.
• Service documentation: Yes
• Documentation formats:
  • ODF
  • PDF
• End-of-contract data extraction: Upon termination of the contract, or on request, we can provide a CSV of all of an organisations user data (within the bounds of GDPR).
• End-of-contract process: There are no additional fees at the end of the contract. ; ; The licences will expire, with the option to delete user data or retain it (in line with GDPR) so that if licences are re-purchased then users can carry on from where they left off.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: All Inversity end-user functionality is present on the mobile version and has been designed to be accessible on the range of device sizes from large screen to mobile.; ; Some admin functions, such as viewing dashboards and learner data, is not available on the mobile service.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: Included within the price is a customised landing page, and a custom challenge - for further customisation see the pricing document. The landing page and challenge chatbot are templated, with the customer defining the content they'd like and Inversity delivering that solution to their requirements (within the bounds of the template).

Scaling

• Independence of resources: We use a modern cloud-native architecture which has automatic scaling built into it. It will auto-scale based on system load in line with the parameters that we have tuned it for. We also monitor key metrics both server-side and in the browser via OpenTelemetry. These metrics are regularly reviewed and we have alerting set up if they fall outside tolerance.

Analytics

• Service usage metrics: Yes
• Metrics types: Individual users can access in-depth metrics on their skills scoring and challenge performance through the platform.; ; The customer's administrators can access a full range of metrics on learner engagement and usage of Inversity through the Educator Portal.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users can export a transcript of their learning data from Inversity self-service. They can also make a request to the site admins to export all of their data in JSON or CSV within 5 working days.; ; Administrator users can request user data to be exported as a CSV file, within the bounds of GDPR.
• Data export formats:
  • CSV
  • Other
• Other data export formats: JSON
• Data import formats: Other
• Other data import formats: Add via web GUI

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Service Uptime: 99.9% uptime SLA across a 3-month reporting period, excluding scheduled (and notified) maintenance windows. ; ; Maintenance: Scheduled maintenance to be conducted during off-peak hours, with at least 48 hours of notice provided. ; ; For failing to meet SLA commitments, customers are entitled to service credits - 3% of the monthly fee credited for every 1% of uptime below the committed threshold.
• Approach to resilience: We use cloud native services which have several degrees of resiliency built into them as standard. In addition we have thorough monitoring and analytics of all of our services so we're notified of any issues in a timely manner via automated alerting. ; ; We follow a strict DevSecOps process meaning that all features and changes go through a rigorous testing, integration and quality assurance pipeline prior to release - including testing on representative data.
• Outage reporting: Our platform delivers automated email alerts to technical staff which are triaged - any major alerts that need to be passed onto customers are done so expediently.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: For managing internal services we use a third party authentication provider with strict identity and access management, using RBACs to restrict to access to key management interfaces to those users with the relevant permissions. For managing our cloud services we use 2FA and RBAC in public cloud.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 1 month and 6 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Inversity rigorously adhere to a comprehensive security governance framework, rooted in industry best practices and designed to ensure the protection and integrity of our services. We have established security policies and procedures that govern all aspects of our operations, which are regularly reviewed and exercised. We have recently passed our Cyber Essentials certification. Our security lead has significant experience working with NCSC, as well as pen-testing other organisations, and ensures all of our services comply with industry best practices. We have a clear incident response plan which we exercise regularly.
• Information security policies and processes: Our CTO is responsible for information security. We follow NCSC best practice on Information Security and have written data protection, data breach and disaster recovery policies available on request. We have an Incident Response Plan which we exercise regularly. Further details are available on request.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: We peer review all changes to our service through a robust review process, then changes are trialled in a staging environment that has access to representative data before being pushed to our live service. We store key configuration data in the cloud with relevant security and access controls in place. We have a clear schedule for our components lifecycle to ensure they are retired at end-of-life.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We conduct vulnerability scanning of all of dependencies as part of our DevSecOps pipeline to identify known threats and make sure they are caught before they are be pushed into a live service. We deploy patches for identified vulnerabilities as a priority, usually achieving this within a single working day.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: We have implemented 2FA for our cloud services and conduct regular audits of logins to our infrastructure. We have an Incident Response plan for how to react to a potential compromise which we regularly exercise - our response time would be within 12 hours. We use Privileged Identity Management for auditable just-in-time access to administrator roles and sensitive resources.
• Incident management type: Supplier-defined controls
• Incident management approach: We have an incident response plan for all common events allowing us to implement mitigations rapidly and manage our communications in the event of an incident. Users can report incidents via multiple channels, including emails and our community channels. We provide incident reports where necessary to the relevant stakeholders, including NCSC when required.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity

  Tackling economic inequality

  Inversity is committed to reducing economic inequality by democratizing access to high-quality technical education and professional opportunities. Our mission is to connect learners with incredible real-world problems to showcase their skills and job opportunities that they wouldn't have otherwise had. Here’s how we provide social value through our unique approach:; ; Accessibility: Inversity offers an accessible platform that breaks down traditional barriers to education. By leveraging technology and online delivery, we make learning in cutting-edge fields like software development and AI accessible to individuals regardless of their geographical location or socioeconomic status.; Practical Experience: Our model emphasizes hands-on challenges designed by industry experts, providing practical experience that bridges the gap between academic theory and real-world application. This approach not only enhances learning but significantly boosts employability.; Career Opportunities: We collaborate with industry partners who sponsor challenges and offer internships and job opportunities (not applicable to enterprise licences). These partnerships not only motivate learners but also open doors to careers that might otherwise be inaccessible to individuals from underrepresented or economically disadvantaged backgrounds.; Skill Development for the Future: Inversity focuses on developing ‘uniquely human’ skills alongside technical abilities. This holistic approach ensures our learners are not only prepared for the current job market but are resilient to changes brought about by automation and new technologies.; Community and Support: We foster a supportive community where learners can network, collaborate, and support each other, creating an inclusive environment that values diversity and promotes equality.; By integrating these elements, Inversity not only educates but empowers individuals, directly addressing economic inequality by equipping people with the skills, experiences, and opportunities needed to succeed in high-demand tech sectors. Our model demonstrates a scalable way to offer high-quality, impactful education aligned with the needs of the modern economy, thereby providing significant social value.

  Equal opportunity

  Inversity champions equal opportunity by dismantling traditional barriers to high-tech education and career advancement. ; ; We provide universally accessible real-world challenges designed in partnership with leading industry experts. This approach allows us to offer invaluable hands-on experience and direct pathways to employment, particularly for those who are traditionally underrepresented in technical roles. By equipping individuals from diverse backgrounds with critical, future-proof skills, Inversity not only levels the playing field but also fosters a more inclusive and equitable tech industry.

Pricing

• Price: £12 to £130 a licence a year
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at james@inversity.co. Tell them what format you need. It will help if you say what assistive technology you use.