Zoho Corporation Limited

ManageEngine Analytics Plus: AI-powered unified analytics platform to correlate IT data

ManageEngine Analytics Plus is an IT analytics solution that transforms complex IT data into actionable insights. Its AI-driven platform consolidates disparate IT data sources and offers pre-built reports, dashboards for over 200 IT apps, business software, databases, and data warehouses that enable quicker strategic decision-making and ultimately drive IT excellence.

Features

• Consolidate fragmented ITOps with unified IT analytics platform.
• Gain augmented insights, conversational analytics with AI-powered IT analytics assistant.
• Create customisable dashboards with 40+ powerful visualisations.
• Robust forecasting engine that predicts future data trends with ease.
• Optimise infrastructure utilisation through capacity planning analysis.
• Visualise business outcomes with scenario planning.
• Share and collaborate reports & dashboards securely with any user.
• Predict and prevent IT infrastructure issues with ML-based anomaly detection.
• Choose SaaS or self-hosted deployment mode for organisational needs.
• Automated scaling to handle increasing load for optimal application performance.

Benefits

• Gain complete visibility with unified IT analytics platform.
• Context based recommendations with AI-powered virtual analytics assistant Zia.
• Create powerful visualisations with intuitive drag & drop builder.
• Analyse and predict trends to future-proof IT or business operations.
• Streamline capacity planning on varying infra demands.
• Achieve business objectives with certainty using scenario planning.
• Share updates, tag users, alert vulnerabilities, and collaborate seamlessly remotely.
• Identify anomalies with pattern detection capability.
• Blend data from multiple IT applications and data sources.
• Generate instant reports with actionable insights and powerful computations.

£1,910 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at zohouk-gcloud@eu.zohocorp.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

849239668282090

Contact

Sreyas Benjamin
+44 2038072092
zohouk-gcloud@eu.zohocorp.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: There are no specific constraints to Analytics Plus. All service upgrades will be performed automatically by ManageEngine with none to very minimal service disruption or degradation. The service will remain accessible during maintenance activities and upgrades. For scheduled maintenance activities on the infrastructure level, ManageEngine will notify you 2-4 weeks in advance through our user forums and in-product notifications. Planned maintenance activities are typically scheduled during non-business hours. If there is a possibility of service interruptions or access issues, ManageEngine will notify users through the above-mentioned channels.
• System requirements:
  • Google Chrome - Latest 3 versions.
  • Firefox - Latest 3 versions.
  • Safari - Latest 3 versions.
  • Microsoft Edge - Latest version.
  • Compatible with Windows, Linux, and macOS.
  • Compatible with iPad, tablets, iOS and Android.
  • Strong broadband internet connectivity.
  • Dependency that appropriate licensing is procured.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: With Classic support, you can reach out to our support team through email or chat during regional business hours with acknowledgement of support request within 8 hours. Classic support is included, free of charge, with your Subscription license of any ManageEngine product. In addition to the services included in our Classic support, our Paid Premium support gives you a single point of contact, quicker turnaround time, 24-hour multi-channel assistance (including telephone support) with acknowledgement of support request within 3 hours. Our support option are available at https://www.manageengine.com/uk/support.html
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: 1. Mouse-less intervention: Application is made usable without the need for a mouse, allowing navigation by using Tab for navigating forward, Shift+Tab for navigating backward, and Enter for option selection.; 2. Zoom controls and font size: Application is adaptable with Zoom control support of 80% to 125% irrespective of device, enhancing the product visibility. Supports maximum readability by adjustments to font size of the content within as the user desires, enhancing clarity and legibility.; 3. Screen reader compatibility: Application being text-only, allows usage of the screen reader extensions enabling the focus area on the screen (either through the Tab key or mouse click) to read out aloud and content accessible.
• Web chat accessibility testing: The application has been tested using manual testing methods for navigation and readability. Screen reader compatibility has been tested with the Chromevox extension, which reads the focus content on the screen aloud.
• Onsite support: Yes, at extra cost
• Support levels: Customers can reach out to our customer support specialists via multiple channels like Phone, Chat, Email and Customer Portal https://pitstop.manageengine.com/.; Live chat from the Analytics Plus website https://www.manageengine.com/analytics-plus/ and within the product is also available.; ManageEngine offers two support tiers for its customers: Classic Support and Premium Support.; Classic Support: Classic Support Program is included within the Analytics Plus subscription and is available for free. Our customer support executives will respond within timeframes that are enforced based on severity levels of the ticket.; Severity Level 1: Response time: 6 hours,; Severity Level 2: Response time: 15 hours,; Severity Level 3: Response time: 24 hours; ; Premium Support: This is a paid support tier that customers can opt into. Our customer support executives will respond within 3 hours. The resolution timelines for every ticket depends on the priority and nature of the customer's enquiry. Dedicated account managers and escalation teams will keep track of issues to expedite resolution, while providing timely updates to customers.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: After a customer signs in, Analytics Plus offers a comprehensive onboarding process customised to their needs.; ; 1. We provide extensive user documentation, including user guides, help documents, and FAQs.; ; 2. Users have access to product tutorials, webinars, and knowledge base articles. ; ; 3. A step-by step in-product guide is available once a user signs in for the first time. ; ; 4. Our dedicated customer support team is readily available to address any queries or concerns by providing personalised assistance via email, chat, or phone. ; ; 5. ManageEngine’s customer success executives also travel around the globe, meeting customers in their offices for on-site health checks. ManageEngine also hosts user conferences to help train customers on the manifold capabilities of Analytics Plus.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Online help documentation
• End-of-contract data extraction: Users can export data in the form of spreadsheets or zip files from within the solution. All customisation requirements for data export are agreed upon separately with customers in line with their requirements.
• End-of-contract process: Once the contract period ends, in the absence of any renewal contract, the Analytics Plus license is deprecated to the personal (free) edition that is free for up to 1 user. ; Upon termination of a user account, user data gets deleted from the active database during the subsequent clean-up that occurs once every 6 months, if the account remains inactive. The data deleted from the active database will be deleted from backups after 3 months. During the offboarding process, we provide the option to export data and ensure that all sensitive information is securely transferred or deleted as per our privacy policy.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There is no functional difference between our mobile and desktop services. Analytics Plus app is available for iPad, tablets, and mobile phones which makes it easy to get updates on SLA compliance, key goals, and operational efficiency similar to the browser version. The app supports both landscape and portrait orientations for flexible viewing options based on user preferences and device capabilities. Users can also access the service using any mobile browser.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Analytics Plus offers an intuitive browser-based platform, featuring a unified dashboard as a central hub for exploring insights, accessing diverse visualisations, and tracking progress. Dedicated tabs grant access to various analytics modules like data visualisation, reporting, predictive analytics, and data modeling. Access control mechanisms ensure secure usage, with permissions tailored to organisational policies. Native mobile apps provide on-the-go access, complemented by seamless integration with multiple IT applications and data sources.
• Accessibility standards: None or don’t know
• Description of accessibility: All interactions are via a regular and updated web browser. Analytics Plus is accessible over a user-friendly web interface that is accessible through major web browsers such as Google Chrome, Microsoft Edge, Safari and Firefox.
• Accessibility testing: ManageEngine is working to reach WCAG accessibility standards for Analytics Plus. We are yet to perform any interface testing with users of assistive technology.
• API: Yes
• What users can and can't do using the API: The Analytics Plus API offers a wide range of functions for developers to build and manage reporting and analytical capabilities within their business applications. It enables adding powerful business intelligence features to products/applications and creating add-ons for analysing data from third-party applications. By default, the rate of API calls is limited to 100000 APIs per day, although this limit can be modified based on the pricing plan chosen by the customer.; The Analytics Plus API uses HTTPS as the underlying transport protocol and follows REST principles for interaction.; Prerequisites to use Analytics Plus API. ; 1. Generate an Authentication token via ; - Browser mode or; - API mode ; 2. Generate a Single Auth Token and use it across all API calls in Analytics Plus.; 3. In case the user has removed or regenerated the Auth Token, then the existing token will become invalid and cannot be used in API request.; 4. In case the user is deactivated, then all the Auth Token's of the user's account will become invalid.; For more information please visit https://www.manageengine.com/analytics-plus/api/
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: In Analytics Plus, users can customise various aspects to tailor the platform to their specific needs. We also offer professional services to help with customisation; ; 1. Dashboards and Reports: Users can customise dashboards and reports by adding or removing widgets, changing visualisation types, and adjusting layout and formatting options.; ; 2. Data Sources and Integration: Users can customise data sources by connecting to different data repositories, configuring data import settings, and creating custom data models or queries.; ; 3. User Permissions and Access Control: Administrators can customise user permissions by defining roles and access levels, and controlling who can view, edit, or delete data and reports.; ; 4. Users can typically customise these aspects through intuitive drag-and-drop interfaces and configuration settings provided within the Analytics Plus Cloud platform.; ; 5. Customisation rights are typically granted to administrators or users with specific permissions, allowing them to configure settings and design elements according to organisational requirements.

Scaling

• Independence of resources: Analytics Plus Cloud is hosted in ManageEngine-owned data centers around the globe that are optimised for high availability within a multi-tenant architecture. We have instituted safeguards and limits on queries to the application servers and databases that ensure users are not affected by the demand other users place on the service. We have 99.9% availability and this can be accessed from status.manageengine.uk

Analytics

• Service usage metrics: Yes
• Metrics types: We provide service usage metrics through our portal and dahsboard which gives valuable data and information gathered from monitoring and analysing user interactions and access activities within systems, applications, and resources.
• Reporting types:
  • Real-time dashboards
  • Regular reports

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Users can export data in the form of spreadsheets or zip files from inside the solution. All Customisation requirements for data export are agreed separately with Customers in line with their requirements. Data export requests should be submitted a minimum of 3 business days before.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • ZIP files
  • .atpt files (proprietary to Analytics Plus)
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • .XLS
  • .ATPT
  • .ZIP

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: We mandate all connections to our servers use Transport Layer Security (TLS 1.2/1.3) encryption with strong ciphers including web access,API access,our mobile apps, and IMAP/POP/SMTP email client access. For email, we leverage opportunistic TLS that encrypts and delivers email securely, mitigating eavesdropping between mail servers where peer services support this protocol.; ; Full support for Perfect Forward Secrecy (PFS) with encrypted connections ensuring that even if we were somehow compromised in future, no previous communication be decrypted. Enabled HTTP Strict Transport Security header (HSTS) to all our web connections. Additionally, on the web we flag all our authentication cookies as secure.
• Data protection within supplier network: Other
• Other protection within supplier network: We use firewalls to prevent our network from unauthorised access. Our systems are segmented into separate networks to protect sensitive data. Sensitive customer data at rest is encrypted using 256-bit Advanced Encryption Standard (AES). The data that is encrypted at rest varies with the services you opt for. We own and maintain the keys using our in-house Key Management Service (KMS). We provide additional layers of security by encrypting the data encryption keys using master keys. The master keys and data encryption keys are physically separated and stored in different servers with limited access.

Availability and resilience

• Guaranteed availability: Our monthly service uptime is 99.9%. The live service availability status can be seen at status.manageengine.uk or status.manageengine.com or status.manageengine.eu depending on the hosting location. Upon customer request, Zoho will, as per the terms and conditions of its Service level agreement, provide service credits if SLA is not met. Terms and Conditions can be referred for Service Levels and Refund in case of SLA is not met.
• Approach to resilience: Every change and a new feature is governed by a change management policy to ensure all application changes are authorised before implementation into production. Our Software Development Life Cycle (SDLC) mandates adherence to secure coding guidelines, as well as a screening of code changes for potential security issues with our code analyser tools, vulnerability scanners, and manual review processes.; ; Our robust security framework based on OWASP standards, implemented in the application layer, provides functionalities to mitigate threats such as SQL injection, cross-site scripting, and application layer DOS attacks. Our framework distributes and maintains the cloud space for our customers with each customer's service data logically separated from others using a set of secure protocols in the framework. This ensures that no customer's service data becomes accessible to another customer.; The service data is stored on our servers when you use our services. In Zoho, a proper Business Continuity Plan & Disaster Recovery is in place. The data from our Primary data centre is streamed continuously to our DR data centre. Hence in case of any disaster in our primary data centre, the DR data centre will take over and continue serving ensuring high availability.
• Outage reporting: ManageEngine applications have a central availability dashboard status.manageengine.uk or status.manageengine.com or status.manageengine.eu depending on the hosting location which users worldwide can view and subscribe to in order to get notifications on outages. We have a dedicated incident management team. We notify you of the incidents in our environment that apply to you, along with suitable actions that you may need to take. We track and close the incidents with appropriate corrective actions. Whenever applicable, we will identify, collect, acquire and provide you with necessary evidence the form of application and audit logs regarding incidents that apply to you. Furthermore, we implement controls to prevent recurrence of similar situations.; ; We respond to the security or privacy incidents you report to us through incidents@zohocorp.com, with high priority. For general incidents, we will notify users through our blogs, forums, and social media. For incidents specific to an individual user or an organisation, we will notify the concerned party through email (using their primary email address of the Organisation administrator registered with us).

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Analytics Plus extends help desk delegation capability whereby technicians, who are non-administrative users, are authorised to carry out the tasks delegated by the IT admin. These technicians aid users in resolving IT issues, provide solutions to common technical challenges, and manage administrative duties to reduce the IT admin's workload.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 09/08/2022
• What the ISO/IEC 27001 doesn’t cover: Our Data centres.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 01/03/2023
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • ISO/IEC 27701
  • ISO/IEC 27017
  • ISO/IEC 27017
  • SOC 2 Type II

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We have dedicated Compliance team and they conduct internal risk assessments to confirm if the policies are followed. Zoho has an established governance framework that supports relevant aspects of information security with policies and standards. Roles and responsibilities for the governance of Information Security within Zoho are formally documented and communicated by the management. Zoho shall establish, implement, and maintain an information security program in accordance with the international standard ISO 27001 that includes technical and organizational security and physical measures as well as policies and procedures to protect customer data processed by Zoho against accidental loss, destruction or alteration, unauthorized disclosure or access, or unlawful destruction. Zoho maintains documented information security and data privacy policies and requirements and communicates them periodically to those employees responsible for the design, implementation, and maintenance of security and privacy controls. The policies are reviewed annually to keep them up-to-date. This policy gets verified during our third-party audits like ISO and SOC.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: We have the Change Management procedures in place that include the following but are not limited to all the changes to the organisation, applications, systems, people, technology, and processes, information processing facilities that affect information security/privacy. For every change, the security impact is analysed. We maintain Audit logs as evidence of all the changes. Fall-back procedures, including procedures and responsibilities for aborting and recovering from unsuccessful changes and unforeseen events, are documented and communicated. Zoho shall notify the customer of any changes that may affect the customer in an adverse manner.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Our dedicated vulnerability management process actively scans for security threats using a combination of certified third-party scanning and in-house tools, and with automated and manual penetration testing efforts. Furthermore, our security team actively reviews inbound security reports and monitors public mailing lists, blog posts, and wikis to spot security incidents that might affect the company’s infrastructure.; Once we identify a vulnerability requiring remediation, it's logged, prioritised according to the severity, and assigned to an owner. We further identify the associated risks and track the vulnerability until it is closed by either patching the vulnerable systems or applying controls.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: We monitor and analyse information gathered from services, internal traffic in our network, and usage of devices and terminals. We record this information in the form of event logs, audit logs, fault logs, administrator logs, and operator logs. These logs are automatically monitored and analysed to a reasonable extent which helps us identify anomalies such as unusual activity in employees’ accounts or attempts to access customer data. We store these logs in a secure server isolated from full system access, to manage access control centrally and ensure availability.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: We have a dedicated incident management team to notify incidents in our environment that apply to you, along with suitable actions. We track and close incidents with appropriate corrective actions. Whenever applicable, we will identify, collect, acquire, and provide necessary evidence in form of application and audit logs and implement controls to prevent recurrence. We respond to security or privacy incidents reported to us through incidents@zohocorp.com, with high priority. For general incidents, we will notify through our blogs, forums, and social media. For incidents specific to an individual we will notify the concerned party through email registered with us.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We've partnered with Equinix to host our UK data centres in London and Manchester. Equinix is also committed to sustainability and is compliant with the Climate Neutral Data Centre Pact, ISO 14001, LEED, etc.; ; The energy supply for the Zoho UK’s workspace at Bletchley is derived from renewable sources, accounting for 21% of total power consumption. LED retrofits have been implemented to enhance energy efficiency throughout the building.; ; Designed with a focus on energy efficiency, data centres that support Zoho UK are powered by renewable energy. Further, these data centres are progressing towards integrating with a solar grid to reduce environmental impacts.; ; All purchased energy for the data centres is sourced from green energy providers. This enables us to minimise the carbon footprint associated with our operations.; ; The United Kingdom has committed to achieving carbon neutrality by 2050. Supporting this pledge, we have taken steps to monitor greenhouse gas (GHG) emissions from our operations and implement measures to mitigate them. We account for Scope 2 and Scope 3 emissions and exclude Scope 1 emissions as our work does not involve fuel combustion within operational boundaries.; ; We've switched completely to electric vehicles for movement within the campus.

  Covid-19 recovery

  During the COVD-19 pandemic, Zoho worked to minimise the impact of COVID on our customers, other business and our local community.; ; At the start of the pandemic, Zoho created and distributed a Secure Remote Access Toolkit to help organisations quickly adapt to and work securely during the pandemic. This toolkit was made free for the first 100 days.; ; To assist organisations impacted by the pandemic, Zoho offered free licenses of flagship products, and offered discounts and waivers on licenses on a case-by-case basis.; ; While most of our employees worked from home, we kept the kitchen at our Chennai headquarters running with a skeletal staff to provide food to underprivileged people in the local area, many of whom were impacted due to a loss of employment during the lockdown.; ; We converted one of our office buildings into a temporary COVID-19 ward to accommodate citizens who were required to quarantine.; ; We ran vaccination camps to our employees, their dependents and the support staff who worked in Zoho.

  Tackling economic inequality

  Zoho has always aimed to tackle economic inequality and give back to the community. This is reflected in the following:; ; Coined by our CEO, transnational localism is the philosophy that underpins our staffing and office location plans. Instead of focusing on crowded urban centres, we've been opening spoke offices in smaller towns and villages. The goal is to improve local infrastructure, boost the economy of these smaller towns and villages, and provide more employment opportunity. ; ; As part of our philosophy of transnational localism, we believe in hiring locally for each spoke office. This helps promote local talent and bring high-paying jobs back to the villages and towns where we are based.

  Equal opportunity

  As part of our efforts to tackle inequality, Zoho Corporation Limited have made efforts to provide equal opportunities and tackle workforce inequality.; ; All roles at Zoho Corporation are open to all people irrespective of gender, sex, race, ability, or religion. We hire solely based on skill and have a diverse team.; ; We eschew discrimination on any grounds, including age, colour, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, and other unique characteristics that define our associates. Instead, we espouse, fairness, striving to ensure that a merit-based approach allows wage parity among associates with comparable experiences and responsibilities, irrespective of their gender.; ; Our campus has been designed to be accessible to all, including differently-abled colleagues. The layout design includes ramps and lifts in every building, allowing ease of mobility and access to all.; ; Apart from the usual shuttle facilities, special cab service covering a certain distance is given for women during their third trimester.

  Wellbeing

  Zoho Corporation Limited adheres to industry standards in remuneration, ensuring that compensation is equitable across genders. Recognising the diverse needs of our people, we provide essential support such as parental leave, aligning with our efforts to build an organisation that values and cares for every individual.; ; We have trained medical practitioners and a dedicated medical clinic available on all days of the week. Employees can freely avail their services.; ; The Hazard Identification & Risk Assessment (HIRA) Framework is followed rigorously at the premises.; ; We provide in-house counselling to our employees for free via our team of trained and qualified therapists. ; ; We organise free medical check-ups for our employees on an annual basis.; ; We organise regular blood donation camps in association with various blood banks.; ; We have open house sessions conducted by the CEO periodically where employees can raise any concerns.; ; Day Care facilities provided for employees kids.; ; The compliance monitoring framework involves ongoing reviews and enhancements of occupational health programmes, guided by feedback, data analysis, and emerging best practices.

Pricing

• Price: £1,910 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: The free version of the product allows for 1 user and can be used to manage up to 10K rows of data. Services are offered as-is during the free trial, without any warranty, covenant, support or liability whatsoever, to the extent permitted by law.
• Link to free trial: All versions of the product have the same following sign up link. The user account is automatically converted to a free version after a trial period of 15 days. https://www.manageengine.com/analytics-plus/signup.html

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at zohouk-gcloud@eu.zohocorp.com. Tell them what format you need. It will help if you say what assistive technology you use.