Keep IT Simple Limited

Managed Infrastructure (IaaS)

Our IaaS solutions span the entire IT lifecycle, from initial analysis and cost scoping, through design and architecture, to development, test, deployment and support. Our teams work cohesively to develop robust, secure, scalable Infrastructure as a Service solutions that are completely tailored to meet the agile demands of your business.

Features

• Full IT implementation of private, public and hybrid IaaS solutions
• Network design, build, Implementation and manage
• Data centre implementation and management
• Virtualisation design, build and deployment
• IaaS, SaaS and PaaS interoperability
• Infrastructure agile scalability planning & management
• Develop policies, standards and governance for all environments
• Risk and issue review, business continuity and mitigation planning
• Operational and Service management integration

Benefits

• IaaS implementation services scaled to suit your business
• Demonstrate control of programmes/costs via dynamic IaaS service
• Best practice and governance on cloud programmes
• Maintain consistency with full integration with existing delivery teams
• Supports agile application development methodologies
• Highly experienced skilled infrastructure teams with Government sector expertise
• AWS/Azure/Google/WMWare/Wintel/Linux/VSpher/Hyper-V/Cisco/Symantec/Oracle

£500 to £1,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at grant@keepitsimple-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

849830313107761

Contact

Grant Harris
07930 328814
grant@keepitsimple-uk.com

Planning

• Planning service: Yes
• How the planning service works: Our bespoke services provide buyers the opportunity to build their ideal solution, be it a full SaaS, PaaS and IaaS service delivery or building blocks to integrate into existing programmes. You will maintain full control of your project and we will build a dynamic, scalable solution that meets your objectives and SLA’s. A Service Director will be provided and will work onsite with you as a dedicated manager of our service. ; ; Each contract will include the following planning service:; ; DISCOVER: ; - Scope & planning meeting with our Service Director and your key stakeholders; - Detailed analysis of current status, legacy systems, ‘as is’ and ‘to be’ state and definition of requirements aligned with business strategy and user needs; - Identification of opportunities for improvement and cost saving; - Cloud business readiness and change gap analysis; ; DEFINE:; - Clear objective plan with SLAs and target dates for delivery; - Resource, budget and technical requirements plan; - Risk analysis and mitigation plan; - Analysis of BAU and existing services to plan for seamless cloud integration; - Transition plan including facilitation of change, integrating with operational, development and project teams; - Training needs analysis for internal and external users
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: As we provide a large number of cloud services, our training is bespoke to each service and each buyer. Our team work dynamically with your team to ensure their expertise is shared through workshops, one-to-one sessions, SCRUM meetings and presentations. Where required they will create learning collateral to be shared amongst those within your delivery team. ; ; Training will be provided by the specialists we deploy to your programme and will be overseen by a dedicated Service Director. Our aim is to provide you with the specialist support you need to integrate cloud solutions into your business while facilitating a sustainable service that empowers your people to manage your cloud in the long term.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our team provide effective, structured migration service for SaaS, IaaS, PaaS and GaaP services across Virtual, Private, Public and Hybrid cloud infrastructures ensuring a fast and non-disruptive implementation of cloud technologies. ; ; They will review your existing environment, challenges and technologies and work with programme, architecture and delivery teams to ensure a smooth transition.; ; Each contract includes:; ; - Analysis of current and BAU services and define a details scope for a non-disruptive migration to cloud services. ; - Design and architecture of bespoke or commercial PaaS, SaaS and IaaS cloud solutions; - Planning, implementation and management of data migration strategy; - Resource, budget and technical requirements plan; - Scheduling of migration activities based on planned SLA’s; - Continuous delivery and continuous integration solutions; - Analysis of legacy systems and how they can be consolidated, re-used or deactivated; - Planning, implementation and management of disaster recovery strategy; - Training, knowledge transfer workshops, demonstrations and documentation; - Define and generation of governance documentation; - Post migration review; - Ongoing support and service management; ; Our aim is to provide a service that is dynamic and scalable so that it fits perfectly with your business. Every service will be adapted to suit your requirements.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We provide a full testing service either as part of a full lifecycle programme delivery or as a service that you can integrate into your existing cloud programme. ; ; Our team of testing and quality assurance professionals will be led by our Service Director and will provide the following service:; ; - Review and define testing and QA strategy based on current programme status; - Resource, budget and technical requirements plan; - Risk analysis and mitigation plan; - Continuous delivery/integration processes with robust DevOps practices and Agile methodologies; - Analysis of test automation benefits and implementation of automated test procedures where necessary; - Training and knowledge transfer workshops, demonstrations and documentation; - Define and generation of test governance documentation; ; Testing we provide:; ; Performance Testing, User Acceptance Testing, Functional Testing, Load Testing, Stress Testing, Capacity Testing, Fail-over Testing, Application Security Testing, Latency Testing, Risk Testing, Web Testing, System Integration Testing, Code Reviews, Mobile & Device Testing

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Once your cloud solution has been implemented we will provide technical support to meet the demands of your end users. Support services will be fully defined depending on the scope of your cloud services. ; ; Our Service Management service can be quickly initiated to support cloud services through: ; ; • Data Centre design, implementation & management; • Design, build & deployment of shared solutions; • Service improvement and monitoring; • IaaS, SaaS & PaaS interoperability; • Contract management & governance; ; This service integrates seamlessly with your business and complements our full lifecycle cloud programme delivery services. ; ; We support all commercial and bespoke hosting and software services including: ; ; Cisco Networking, Application-Centric Infrastructure (ACI), Unified Computing System (UCS), Azure, AWS, Storage Area Networking (SAN), Network Attached Storage (NAS), Virtual Machine (VM) Services, Infrastructure/Platform/Application-As-A-Service (IAAS/PAAS/SAAS), OpenStack, NetApp, Grafana, Kibana, Elasticsearch, NetApp Flexclone, Snapmirror.; ; UNIX, LINUX, OpenStack VM, Infrastructure-as-Code (IaC), JAVA, SCALA, TomCat, Ngnix, C#, TeamCity, MongoDB Atlas, GIT, FUSE, SpecFlow, NUnit, JMeter, OWASP ZAP, JIRA, Con uence, Puppet, Ansible, Jenkins and TeamCity.; ; Structured Query Language (SQL), non-relational languages (NoSQL), Oracle, PostGres (PostGreSQL10), Apache Spar

Service scope

• Service constraints: Our service does not have any constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response to emails & tickets are typically based on priority but range from 1 to 24hour hours against standard operating hours Monday-Friday 9am to 5pm.; ; Weekend support times are dependent on SLA's agreed
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We will provide a support service to meet your requirements based on the demands of your programme and the service you engage with. This will be determined on a case by case basis individual to every buyer and will be priced as per our ‘Cloud Support Services’ depending on the level of support you need. We can deploy a multi-tiered team of support professionals from 1st line through to 3rd line, right up to support leadership and management that can be scaled to suit the demands of your programme. Collaboration tools such as skype & Slack are used to allowing more dynamic online real time support.; ; This service will be managed by an onsite Service Director who will lead any of the services you choose from us

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  KITS and its parent company is committed to achieving the Science Based Targets Initiative definition of near-term emissions reductions aligned to the 1.5 degree pathway by 2030, and long-term reductions by 2050 to adhere to the SBTi Net-Zero Standard. We reduce GHG emissions wherever possible, and actively offset emissions we cannot avoid. The digital industry is responsible for more emissions than the aviation industry, so we'll ensure to adhere to low carbon software principles through social value benefits such as: – Practise carbon-aware development - doing more intensive tasks when the electricity grid is full of renewable energy. – Optimise and minimise our codebase to reduce the storage needed and also data transfer when the system is being used. – Use a digital-first approach to content - building low-carbon pages (which are also more accessible), rather than downloadable files, wherever possible. – Design the system so that people can efficiently find what they’re looking for, to reduce data transfer. – Eradicate unnecessary bot traffic; about 25% of internet traffic is valueless bots. – Rid the system of any ROTN content (Redundant, Out-of-date, Trivial or No-longer-used). – Measure the carbon footprint of the system in the development cycle. Our Carbon Reduction Plan is available to view on our parent company ; ; website: https://www.tpximpact.com/about/planet/

  Covid-19 recovery

  We recognise the need to help people in local communities get back into work after a long period of illness or where their circumstances have changed as a result of the pandemic (e.g. being made redundant during the pandemic). We’re doing this in the following ways: – Active community consultation and engagement to understand needs in the local areas where we are currently working and delivering services. – Involving local stakeholders and users in design work (e.g. design of services, systems, products or buildings), or community-led initiatives. Current project examples include: improving transport links; reducing crime; reducing homelessness, poverty and hunger; reducing loneliness; helping with English language proficiency; and helping meaningful social mixing among people with different backgrounds. – Finding the right methods for better engagement with people and different parts of the community (including the education system) and letting the community voice inform decisions, the strategy and projects.

  Tackling economic inequality

  KITS and its parent company prides itself on providing decent, accessible careers and training opportunities. We strive to be an employer of choice and provide a working environment that values flexibility, inclusion and personal and professional growth. This focus on flexibility and inclusion allows us to offer decent jobs to people who have traditionally been locked out of opportunities due to location, caring responsibilities or additional needs. We have a comprehensive, multi-pronged approach to tackling employment and training opportunities: These include: – Investing in long-term talent pipelines - We are committed to kick-starting 5,000 digital careers. We intend to help change the composition of the technology sector by continuing to raise the standards of our DEI initiatives, raising awareness of issues and investing in a pipeline of diverse talent. – Nurturing homegrown talent - Last year, in recognition of the serious skills gap we launched a Design Academy. Our scheme is open to everyone – whether or not they have a degree – and with flexibility to accommodate people living anywhere in the UK. – Upskilling minority-owned tech businesses - Our flagship community investment programme is Future Leaders. Now in its sixth year, it is a six-month accelerator programme for underrepresented digital entrepreneurs, which offers financial support, mentoring, professional development and networking opportunities. – Recruiting in under-served areas - we are a flexible, remote-first employer. We operate a hub model, which means that we are able to access local talent from right across the UK.

  Equal opportunity

  KITS and its parent company aims for equality and diversity of opportunity in all that we do. It’s our responsibility to reflect the richly diverse communities we serve, and to create access and opportunities for people from all backgrounds. Not only do we believe that this is the right thing to do, we believe that diverse, inclusive teams are higher performing and better for business. This is why we have put in place rigorous review processes to report on our progress and performance, as a company and within our projects. Social value benefits include: – Being an inclusive employer - Once we attract diverse talent, we look after them through inclusive and flexible working packages. We have actively removed many of the barriers that prevent some talent from pursuing careers in tech. – Amplifying underrepresented voices - We have four Employee Resource Groups (ERGs) for women, ethnic minorities, LGBTQI and neurodiverse employees. They act as a safe space for employees with shared lived experiences and their allies to discuss issues that are material to them. – Recruiting diverse talent - We’re doing this through our diverse inclusive recruitment network (ADA’s List, Working mums, Talk2Dan) and implementing inclusive practices in order to attract and employ a diverse range of people. – Inspiring more diverse talent - We’re helping to attract and inspire more diverse talent to the tech industry through our 1% community action pledge. Employees are encouraged to dedicate at least 16 hours a year to sharing their skills with young people from under-represented backgrounds in order to create more training and employment opportunities in under-served communities.

  Wellbeing

  KITS and its parent company is powered by its people and we know that the health and wellbeing of our employees is essential to our success. Our people spend a significant amount of their time at work and we recognise that we have a duty of care to ensure that we’re supporting their long-term health and wellbeing. We have implemented numerous measures to improve the health and wellbeing of our workforce, structuring our support around the six Mental Health at Work commitments and the additional three enhanced Thriving at Work standards. Our internal focus on mental and physical health has led us to consider how we can support our customer project teams (all stakeholders including suppliers), particularly given the stress they’ve faced in public service delivery. Our senior sponsors offer individual support, regular team check-ins, and act as escalation points to customers and employees alike. With the aim of improving the health and wellbeing of our team, social value benefits include: – A structured wellness activity programme – An employee forum to engage our workforce on important issues – A free Employee Assistance Programme with Health Assured and Champions Health – Mental health line manager training (10% of the workforce Mental Health First Aider trained). – Actively support wellbeing charities and initiates through volunteering time to health/wellbeing community projects.

Pricing

• Price: £500 to £1,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at grant@keepitsimple-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.