OPTIMISE ENGINEERING LIMITED

IBM Engineering Lifecycle Management

BM® Engineering Lifecycle Management (ELM) is an end-to-end engineering solution with powerful systems and software modelling, that improves collaboration and guides you from requirements to delivery of complex products and systems.

Features

• Insights and reporting deliver actionable engineering intelligence from integrated data
• Integration Hub connects tools accelerating delivery improving lifecycle data integrity
• Process governance enables compliant scalable agile delivery using single truth
• Requirements management improves quality collaboration traceability controlling scope delivery
• SysML v2 modelling delivers scalable cloud-native systems engineering capability
• Test management supports collaborative planning execution traceability across lifecycle
• Workflow management connects planning tracking delivery accelerating predictable project outcomes

Benefits

• AI Automations accelerate engineering efficiency through intelligent task automation
• Traceability connects lifecycle data creating single digital thread visibility
• Strategic reuse accelerates delivery by reusing requirements designs and processes
• Impact analysis reveals change implications improving confidence and decision making
• Compliance embeds standards ensuring governed traceable auditable engineering delivery
• Project management aligns teams improving visibility coordination and predictable delivery

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cet@optimise-engineering.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

850093768593613

Contact

Mark Williamson
01529717369
cet@optimise-engineering.co.uk

About your service

• Service categories:

  Applications

  Engineering

  • Collaborative product data management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Hybrid cloud
• Service constraints: IBM Engineering Lifecycle Management (ELM) SaaS is a cloud-hosted service accessed via a web browser and licensed by authorised users. Each instance includes 200 GB of storage, with additional capacity available on a pay-per-use basis. Storage, users, service levels, and support are defined in the subscription. IBM manages upgrades, patches, and platform maintenance. API integrations are supported and typically require configuration. Client data can be returned in a common format on written request before contract termination. Capacity planning for large datasets or advanced reporting is recommended during onboarding.
• System requirements:
  • Browser Support
  • Internet Connectivity
  • Display & UX
  • Integration Clients:

User support

• Email or online ticketing support: Yes
• Support response times: IBM provides 24/7 support coverage for critical (Severity 1) issues and uses a severity-based model to prioritise responses. For critical service outages where production functionality is inoperable, IBM aims to respond within around 1 hour. For significant issues with major impact, initial responses are typically within 2 business hours, and for less severe or non-critical issues responses are within 4 business hours during standard support hours. These are internal objectives rather than guaranteed SLAs and may vary by support plan or contract.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: EN 301 549
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Standard Support (Included):; Provides access to a service desk for incident logging, service requests and operational queries during business hours. We provide first-line triage, investigation and coordination with IBM® product support. Severity-based escalation is applied for critical incidents.; ; Enhanced Support (Optional):; Provides extended support hours, faster response targets, proactive service reviews and prioritised escalation. Suitable for business-critical services or large programmes.; ; Support Costs; ; Standard Support is included in the SaaS service price. Enhanced Support is available as a priced uplift depending on coverage hours and response requirements. IBM® product support is included within the subscription unless otherwise agreed.; ; Technical Account Management; ; An optional Technical Account Manager / Cloud Support Engineer can be provided as a single point of contact for service governance, escalation management, capacity planning and continuous improvement.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Users are onboarded through a structured service mobilisation and enablement process designed to accelerate adoption and minimise operational risk. This includes environment provisioning, user access setup, configuration of workflows and permissions, and validation of security and integration requirements.; ; We provide role-based onboarding sessions delivered remotely or onsite where required, covering core platform usage, governance processes and best practice. Accredited training courses are available for administrators, engineers and delivery teams. Online learning materials, user guides and knowledge articles are provided to support self-service learning and ongoing reference.; ; User documentation includes configuration guides, operational runbooks and platform reference material. Recorded training sessions and reusable learning assets are provided where appropriate.; ; During early live operation, hypercare support is available to stabilise adoption, resolve queries and optimise usage. Ongoing support includes access to a service desk, release communications and continuous improvement reviews.; ; This blended approach enables public sector teams to rapidly build capability, embed consistent working practices and achieve sustainable value from the service.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: At contract termination, users can extract their data using built-in export tools and secure file transfer methods. Data can be exported in standard formats, including XML, CSV and document formats, to support reuse and migration to alternative platforms. API-based exports can also be used for structured data extraction. Export activities are supported during the agreed offboarding period, after which the hosted environment is securely decommissioned and data is permanently deleted in accordance with data protection requirements.
• End-of-contract process: At contract end, the service enters a controlled offboarding phase. Users are supported to extract their data using standard export tools and APIs within an agreed notice period. Knowledge transfer and transition support can be provided where required. Once data extraction is complete, user access is revoked and the hosted environment is securely decommissioned. All customer data is permanently deleted in line with contractual and data protection requirements. A confirmation of deletion can be provided on request. Service access, monitoring and support cease following contract termination.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding and offboarding documentation is provided in accessible digital formats and delivered through web-based portals and standard document formats compatible with screen readers and assistive technologies. Documents support scalable text, keyboard navigation and accessible structure where available. Content is written in clear language and structured to support ease of navigation and comprehension.; ; Where required, documentation can be provided in alternative formats or adjusted to meet individual accessibility needs. Buyers can request reasonable adjustments during onboarding to ensure equal access for all users.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Linux or Unix
  • Windows
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: EN 301 549
• Description of service interface: .. IBM Engineering Lifecycle Management (ELM) is accessed through a web-based graphical user interface using a standard modern browser. The interface provides role-based access to integrated applications for requirements management, change and configuration management, quality management, and test management. Users interact with the service through configurable views, forms, workflows, dashboards, diagrams and reports. Navigation is consistent across ELM applications, supporting cross-linking and traceability between artefacts such as requirements, work items, test cases, and changes.
• Accessibility standards: EN 301 549
• Accessibility testing: IBM® Engineering Lifecycle Management (ELM) SaaS leverages IBM’s accessibility assurance processes, including internal testing against recognised accessibility standards using automated tools and manual assessment. The web interface is validated for compatibility with common assistive technologies such as screen readers and keyboard-only navigation. While formal user acceptance testing with assistive technology users is conducted by IBM as part of product development, accessibility behaviour may vary by browser and device. Buyers can request accessibility documentation and raise specific accessibility requirements during onboarding.
• API: Yes
• What users can and can't do using the API: IBM® Engineering Lifecycle Management (ELM) SaaS provides REST APIs and open integration interfaces (including OSLC standards) to enable integration with external systems, automation, reporting and data exchange. APIs support secure authentication and role-based access controls.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: IBM Engineering Lifecycle Management (ELM) provides extensive configuration and customisation through built-in administration and configuration features, without requiring source code changes. In a SaaS deployment, customisation is achieved through supported configuration mechanisms to ensure the service remains upgradeable and secure. ; ; ELM allows organisations to tailor the system to their processes through configurable project areas, roles, permissions, workflows, and process templates. Users can define and customise lifecycle artefacts such as requirements, work items, change requests, test cases, and approval workflows to align with organisational governance and delivery practices. ; ; The user interface can be customised using configurable dashboards, views, reports, and queries. Fields, attributes, and forms can be tailored to capture organisation-specific information, and traceability relationships can be configured to support assurance and compliance needs. Role-based access controls ensure users see only the information relevant to their responsibilities. ; ; ELM also supports integration and automation through published APIs and standard connectors, enabling data exchange with other tools in the delivery ecosystem. Configuration changes are typically managed during onboarding and can be refined over time as organisational needs evolve. All customisation is performed using supported features to maintain compatibility with IBM-managed upgrades and service updates.

Scaling

• Independence of resources: IBM® Engineering Lifecycle Management (ELM) SaaS is hosted on scalable cloud infrastructure with logical tenant isolation and resource management controls to prevent one customer impacting another. Capacity is monitored continuously, with automated scaling and proactive capacity planning applied to maintain performance and availability. Workload prioritisation, rate limiting and platform monitoring protect service stability. Where required, dedicated environments can be provided for buyers with higher performance or security requirements. These controls ensure consistent service performance regardless of other tenant demand.

Analytics

• Service usage metrics: Yes
• Metrics types: The service provides usage and operational metrics including active users, login activity, licence utilisation, storage consumption, system performance, availability, API usage and audit activity. Dashboards and reports support service monitoring, capacity planning, governance and compliance reporting.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: IBM UNITED KINGDOM LIMITED

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
• Other data at rest protection approach: 'IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users export data using built-in platform export tools and secure APIs. Data can be extracted in standard formats such as CSV, XML and document formats to support migration, reporting and long-term retention. Bulk exports and structured dataset extraction are supported where required. Secure file transfer methods are used to deliver exported data to the buyer’s environment.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • JSON
  • PDF
  • HTML
  • REQIF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • CSV
  • XML
  • JSON
  • HTML
  • Plain text (TXT)

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Data in transit within the service network is protected using encrypted communications with TLS 1.2 or higher between application components and services. Internal network segmentation, firewall controls and secure service authentication are used to protect east-west traffic. Legacy encryption protocols are not supported.

Availability and resilience

• Guaranteed availability: The service is hosted on resilient cloud infrastructure designed for high availability and fault tolerance. Availability is monitored continuously and supported by automated recovery, redundancy and proactive capacity management.; ; Service availability targets and service level agreements (SLAs) are defined contractually at order stage and align with the underlying cloud hosting provider and IBM® SaaS commitments. Planned maintenance windows are communicated in advance and excluded from availability calculations.; ; If availability falls below the agreed SLA in a measurement period, service credits may be applied in accordance with the contract terms. Credits are calculated as a percentage of the affected service charges and applied to future invoices. Refunds are not provided unless explicitly stated in the contract.; ; Buyers can request detailed SLA metrics, measurement methodology and service credit thresholds during procurement or onboarding.
• Approach to resilience: The service is hosted on enterprise-grade cloud infrastructure designed for high availability and fault tolerance. The platform uses redundant compute, storage and network components with automated failover and continuous monitoring to minimise service disruption. Data is protected through regular backups and tested recovery procedures.; ; Data centres operate with resilient power, cooling and physical security controls and are independently audited against recognised standards. Geographic resilience and disaster recovery capabilities are available, with recovery objectives defined contractually. Planned maintenance is managed to minimise user impact.; ; Detailed resilience architecture, recovery time objectives and business continuity arrangements are available on request.
• Outage reporting: Service availability and incidents are communicated through service status notifications and operational communications. Users are notified of service incidents and planned maintenance via email alerts and service announcements. A service status dashboard may be provided where available by the hosting provider or service operator. Incident updates and resolution progress are communicated through the service desk and support portal. Formal outage reporting and post-incident summaries can be provided on request. API-based outage notification is not typically provided.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces is restricted through role-based access controls, ensuring users only have permissions appropriate to their role. Administrative functions are limited to authorised personnel and protected using strong authentication and, where enabled, multi-factor authentication. All access is logged and monitored.; ; Support channels are secured through authenticated service portals and verified user accounts. Only nominated buyer contacts can raise or manage support requests. Sensitive actions and data access require additional verification and follow defined approval processes. Audit logs support traceability and compliance.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
  • Other
• Description of management access authentication: Users can plug in their own user authentication, if; they do not require built in services.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our information security management framework aligns with recognised industry standards and best practice, including ISO/IEC 27001 principles and the UK Government Cloud Security Principles. Policies cover access control, data protection, incident management, vulnerability management, change management, business continuity and supplier assurance.; ; Security governance is overseen by designated security leadership with clear accountability and escalation paths. Operational security controls are implemented by delivery and platform teams, with regular management review and reporting.; ; Compliance is maintained through staff training, access controls, segregation of duties, continuous monitoring, vulnerability scanning, penetration testing and internal assurance activities. Third-party hosting providers operate certified security management systems and provide independent audit evidence. Security incidents and risks are tracked, reviewed and remediated through formal governance processes.; ; Policies are reviewed regularly to ensure ongoing compliance with regulatory and contractual requirements.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Service components are tracked using configuration management systems that record versions, dependencies and lifecycle status. Changes follow a formal change control process including impact assessment, security review, testing and approval before deployment. Security assessments consider confidentiality, integrity, availability and vulnerability exposure. Releases are controlled through managed pipelines with rollback and audit logging. Automated monitoring detects unauthorised changes and supports compliance and operational security.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Potential threats are identified through continuous vulnerability scanning, penetration testing, security monitoring and review of supplier advisories. Risk is assessed based on severity, exploitability, business impact and exposure.; ; Security patches are prioritised based on risk and deployed through controlled change processes. Critical vulnerabilities are remediated as a priority, with emergency patching applied where required. Routine patches are applied during scheduled maintenance windows.; ; Threat intelligence is sourced from cloud hosting providers, IBM® security advisories, vendor bulletins, industry security feeds, vulnerability databases and government cyber guidance. All remediation activity is tracked, verified and audited.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Potential compromises are identified through continuous monitoring of logs, security events and automated alerts. Suspected incidents are investigated, contained and remediated using formal incident response procedures, with root cause analysis and corrective actions tracked. Critical security incidents are responded to immediately on a 24/7 basis, with escalation to specialist teams. Lower severity incidents are managed within defined response targets, with incident reporting and customer communication provided as required.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: The service operates formal incident management processes with predefined procedures for common operational and security events, including service outages, performance degradation and access issues.; ; Users report incidents through the service desk and IBM® support portal, with severity classification applied at logging. Incidents are triaged, escalated and resolved according to defined response targets.; ; Status updates are provided to users through support case updates and email notifications. Post-incident reports, including root cause analysis and corrective actions, are provided for significant incidents on request.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A time-limited trial is available via IBM Jazz.net, providing access to selected IBM® Engineering Lifecycle Management (ELM) capabilities for evaluation purposes. The trial is limited in duration and capacity and does not include production support, service guarantees, data persistence or custom configuration.
• Link to free trial: https://jazz.net/sandbox

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas
• ISO/IEC 27001 accreditation date: Friday 6 December 2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bureau Veritas
• ISO 9001 accreditation date: Tuesday 3 June 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: Yes
• CSA STAR accreditation date: Monday 16 October 2017
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: Yes
• Who accredited the PCI DSS certification: Schellman Compliance, LLC
• PCI DSS accreditation date: Friday 31 October 2025
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 3f96bc6f-909d-4286-b8d8-83a6e034c7ea
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: B44f7e8e-3a9e-4634-a3f0-72c81ffc4450
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cet@optimise-engineering.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.