CGI
Microsoft 365 Services
Provisioning and implementation of support for Microsoft 365 services including Office Professional Plus, SharePoint, Exchange and Lync for Enterprise instant messaging. It also comprises Service Desk, monitoring and service management.
Features
- Implementation, Migration and Support of Microsoft 365
- Exchange
- Sharepoint
- Teams
- Data Loss Prevention
- Mobile Device and Application Management
- User Experience measurement
- Modern Management, Enterprise Management + Security
- Sectors:Justice, Policing, Prosecution, Courts, Prisons, Probation, Central Government, Education,
- Sectors: Space and Defence
Benefits
- Effective management of incidents, problems and changes
- Peace of mind that your service is operating as expected
- Billings for the service are justifiable and managed effectively
- Security and connectivity (official/official sensitive/secret)
- Data driven insights from workspace analytics
- Alignment with MS Windows Evergreen management
- Maximisation of Office 365 licence portfolio
Pricing
£720 to £1,590 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 5 0 5 5 9 7 1 7 0 8 9 1 7 2
Contact
CGI
CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com
Planning
- Planning service
- Yes
- How the planning service works
- Investigation of existing requirements and services which will then allow for us to plan a suitable implementation to meet needs of client
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Azure, Office 365, EMS
Training
- Training service provided
- Yes
- How the training service works
- Microsoft Certified Training Material for use in a wide variety of training scenarios
- Training is tied to specific services
- Yes
- Services the training service works with
- Microsoft
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- See Service Defintion
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Azure, Office 365, Enterprise, Mobility and Security
- Modern Management (MS Intune)
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- This service does not provide support. See other services such as CGI - Service Desk as a Service
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Intertek Certification Limited
- ISO/IEC 27001 accreditation date
- 28/03/2024
- What the ISO/IEC 27001 doesn’t cover
- Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
- CGI is a member of the Microsoft Intelligent Security Association
Social Value
- Social Value
-
Social Value
Fighting climate changeFighting climate change
As a member of the Government Digital Sustainability Alliance, CGI leads others to protect and improve the health of our planet.
CGI in the UK has committed to achieve net zero by 2026, based on Science Based Targets (SBTs), achieving an 84% reduction in emissions across our operations from our 2019 baseline. We will use our Carbon Impact Tool to identify and track contracting body contract associated emissions, building these into our net zero plans to reduce any negative environmental impacts of contracts.
We have extended our climate change commitment into our supply chain such that 50% of our suppliers, by spend, will have set their own SBTs to reduce their climate impact by 2026. This will apply to suppliers we engage to support the delivery of call-off contracts. We are supporting suppliers through quarterly net zero knowledge sharing webinars. So far 23% of our suppliers, by spend, have set SBTs.
Our environmental engagement programme 'No Planet B' influences CGI members, clients, suppliers and communities to support environmental protection and improvement. We achieve this through activities such as litter picking and our tree and hedge planting programme where, together with clients and suppliers we have planted 19,500+ UK native trees. Our members partner with clients and suppliers on tree-planting days. We will invite contracting bodies and their ecosystem partners to participate in such activities, connecting them with the environment and increasing protection and enhancement awareness.
CGI's UN-supported research programme, Sustainability Exploration Environmental Data Science (SEEDS), brings organisations, academics and experts together to collaboratively devise/deliver environmental solutions. SEEDS is accelerating efforts to address climate change by researching climate mitigation solutions and waste reduction.
We will continue our partnerships with charities and Social Enterprises, including Canal and River Trust to mobilise action on environmental protection objectives through collaborating with local communities.
Pricing
- Price
- £720 to £1,590 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at uk.gen.ccsframeworks@cgi.com.
Tell them what format you need. It will help if you say what assistive technology you use.