Sopra Steria Ltd

Migration & Management of Workloads onto Oracle Cloud Infrastructure

Our service offers comprehensive migration and management of workloads onto Oracle Cloud Infrastructure (OCI). It covers the entire client journey through their migration, enabled by 15 unique accelerators, such as "Boost Your Cloud," enhancing each phase with continuous innovation

Features

• Automated Migration Tools - Streamlines processes, reducing effort
• Performance Optimisation - Enhances workload efficiency with tools
• Continuous Monitoring - Ensures operational health through 24/7 monitoring.
• Security Compliance - Maintains stringent data protection
• Cost Management - Controls spending through effective monitoring
• Disaster Recovery - Provides robust continuity capabilities during disruptions.
• Scalability - Easily scales resources to meet fluctuating demands
• Customised Workflows - Tailors migration and management
• Expert Support - Offers direct access to Oracle expertise
• Future-Ready Innovation - Continuously evolves with new Oracle Accelerators

Benefits

• Reduced Operational Costs - Minimises expenses
• Enhanced Performance - Optimises applications for peak performance
• Rapid Deployment - Accelerates transition to cloud
• Increased Agility - Quickly adapts to business changes
• Improved Security Position - Ensures high-level security
• Proactive Monitoring - Identifies and resolves issues
• Simplified Management - Eases the complexity of cloud management
• Business Continuity - Enhances reliability with disaster recovery strategies.
• Scalable Architecture - Flexibly adjusts to growing
• Future Proofing - Stays ahead with ongoing innovations

£455 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

850822002012062

Contact

Sopra Steria G-Cloud Team
0370 600 4466
soprasteria-gcloud@soprasteria.com

Planning

• Planning service: Yes
• How the planning service works: Sopra Steria excels in guiding customers through strategic Oracle Cloud Infrastructure implementations, offering a managed service that leverages our Sopra Steria Intelligent Innovation Cloud Method, inspired by the Oracle True Cloud Method. Our approach emphasises collaboration and transparency.; We begin with a consultative strategy to deeply understand each client's unique needs and objectives. A crucial early step is a thorough assessment of the workloads to be migrated, evaluating technical specifications, business impact, scalability needs, and security requirements. This enables us to develop a tailored and achievable cloud migration plan.; As part of our managed service, we ensure you have a clear vision of the journey ahead, working closely to allocate adequate resources for each project phase. Our strategic planning includes collaborative sessions, aligning solutions with your business objectives. We prioritise user-centricity, integrating comprehensive training programmes and change adoption strategies for a smooth transition.; Our proactive risk mitigation identifies and addresses potential challenges early, ensuring seamless deployment. By managing the end-to-end process, Sopra Steria guarantees not only to meet but to exceed your expectations, facilitating a successful and stress-free transition to Oracle Cloud Infrastructure.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: When adopting OCI, we understand the importance of ensuring employees are well-equipped to utilise the new system efficiently this can be achieved in a number of different ways. ; Hands-On Labs: Trainees engage in practical exercises where they directly interact with OCI by creating and managing resources, which helps solidify their understanding through real-world application.; Migration Strategies: The training delves into various migration strategies, teaching how to transfer different workloads to OCI, ranging from straightforward lift-and-shift approaches to more complex migrations requiring application refactoring.; Security and Compliance: Training is provided on OCI’s built-in security features, how to configure them, and compliance with relevant industry standards.; Performance Optimisation and Troubleshooting: Trainees learn to optimise and monitor application performance on OCI and troubleshoot common issues.; Dependant on specific customer requirements, SSL can also provide different levels of training that follow a more traditional approach and would be happy to discuss your unique training needs with you.
• Training is tied to specific services: Yes
• Services the training service works with:
  • OCI Commercial Cloud
  • OCI Public Cloud
  • OCI Dedicated Region
  • OCI Hybrid Cloud
  • OCI@Customer
  • OCI Sovereign Cloud

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: SSL facilitates a meticulous cloud migration for buyers, prioritising a smooth and successful transition. We conduct a thorough evaluation of existing architecture and applications, understanding your business plans to shape a strategic Cloud roadmap. The future state architecture design emphasises an integration approach optimising applications connectivity and interoperability, in addition to a robust data migration strategy capitalising on native Oracle Cloud tools to ensure data quality.; SSL will work with you to understand your current data landscape and to identify your migration goals. This will involve profiling your data to understand its structure, quality and dependencies. We will work with you to cleanse and transform data to address any quality issues and ensure compatibility with Oracle SaaS. We will use advanced tooling to automate wherever possible. Data migration cycles will be planned where we can identify any potential issues or bottlenecks. Migrated data will be validated to ensure it has migrated correctly and meets the desired quality standards. The migrated data will be included in integration testing where appropriate to ensure seamless functionality.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • 1. OCI Commercial Cloud
  • 2. OCI Public Cloud
  • 3. OCI Dedicated Region
  • 4. OCI Hybrid Cloud
  • 5. OCI@Customer
  • 6. OCI Sovereign Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance and performance testing are crucial for any migration to Oracle Cloud Infrastructure (OCI), particularly when using managed services. These steps ensure a smooth transition and maintain or enhance your system’s performance and security in the cloud.; ; Quality Assurance: This involves thoroughly testing migrated systems and applications against predefined standards to ensure they meet all operational requirements. It identifies any functional, security, or integration issues before the system goes live, ensuring the migration is successful.; ; Performance Testing: Our service is essential for verifying that applications perform well under expected loads in OCI. This includes stress testing and load testing to compare responsiveness and stability against previous setups. Results help fine-tune performance and confirm the optimal configuration of the cloud infrastructure.; ; These processes are vital to minimise downtime, prevent data loss, and ensure the cloud environment is customised to specific organisational needs. We manage these tests, leveraging our expertise to foresee and address potential challenges, facilitating a seamless cloud transition.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
• Other security services: Security Operation Center (SOC) to manage Security incidents and events
• Certified security testers: Yes
• Security testing certifications:
  • CREST
  • Cyber Scheme
  • Other
• Other security testing certifications:
  • CISSP
  • GIAC Cloud

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: As an Oracle Cloud Infrastructure service partner and a certified Cloud Service Provider, we employ an ITIL-based approach to effectively manage and support your cloud hosting services, aligning them closely with your business needs.; ; Service Strategy: Together, we develop a strategy that utilises OCI to maximise your IT efficiency and business value.; ; Service Design: We design robust, secure, and scalable IT architectures that integrate seamlessly with OCI capabilities, ensuring compliance and resilience.; ; Service Transition: We manage deployments and changes with minimal disruption, employing thorough testing and quality assurance to ensure smooth transitions that meet your expectations.; ; Service Operation: Our ongoing operational support guarantees that your IT services run efficiently. This includes proactive monitoring, incident management, and swift responses to maintain high availability and performance.; ; Continual Service Improvement: We regularly assess and refine our services based on your feedback and performance data, aligning them with your evolving needs to optimise costs and enhance effectiveness.; ; Risk Management: As a proactive measure, we identify and mitigate risks to your IT infrastructure, ensuring business continuity and minimising potential impacts.; ; Utilising the ITIL framework, our role as a CSP enhances the reliability and scalability of your OCI environment, allowing you to focus on business activities

Service scope

• Service constraints: No – dependant on scope

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: As an OCI Cloud Service Provider, Sopra Steria begins by conducting a detailed assessment of your current infrastructure, workflows, and objectives. This allows us to design a flexible and scalable service architecture on OCI tailored to your specific performance, security, and compliance requirements. We offer customised support levels, including comprehensive managed services, based on your team's capabilities. Our Service Level Agreements (SLAs) are crafted to ensure precise uptime and support responsiveness, and we continuously refine our services through ongoing feedback and improvements, aligning with your evolving business needs.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our Oracle Cloud Infrastructure managed service is fully customised to meet the unique requirements of each organisation, recognising that no two setups are exactly alike. Our Managed Service is designed around the specific needs, size, and complexity of your organisation. Included in our service is a Technical Account Manager who understands your business and facilitating all your support needs. ; Support hours are arranged to align perfectly with your operational hours, whether your organisation requires round-the-clock assistance or targeted support during peak business hours. ; Each feature of our service, from incident response times to resource allocation, is customised based on an in-depth understanding of your workflow, infrastructure, and strategic goals. This ensures that support is not only effective but also integrally supportive of your ongoing operations. ; The cost of our managed service is directly linked to the size and complexity of your organisation, ensuring you receive value that exceeds the investment. This approach allows for scalable solutions that adapt as your organisation grows or evolves. ; By focusing on a tailored service model, we ensure that your organisation receives focused, effective support designed to enhance system performance, streamline operations, and drive innovation within your Oracle Cloud Infrastructure.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: Date of last re-certification: 01 December 2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery

  Fighting climate change

  Sopra Steria has committed to becoming Net Zero by 2028 and has been ranked in the top 1% of companies globally by CDP placing us on the A-list for our work tackling climate change over the past 5 years. ; ; Our work has a direct positive impact on our client’s services, for example through lower emissions, reduced waste, and more sustainable supply chains. ; ; Additional environmental benefits: We also provide contract-specific sustainability programmes for clients, which are designed & deployed by our team of Sustainability Consultants. During procurement, these experts will develop a sustainability programme based on a clients objectives, the material impacts, and opportunities within the service. ; ; We have experience in… ; • Undertaking service environmental impact assessments ; • Measuring energy consumption, and emissions generated, required to deliver a particular service (e.g., office use, business travel, use of technology and supply chain); • Evaluating the sustainability of technology products (e.g., GGICT, Energy Star, as well as product and service foot printing) ; • Making business case-backed recommendations, implementation roadmaps for improvements ; • Delivering improvement programmes ; • Reporting performance, using recognised reporting standards, accounting methods ; ; Influencing staff, suppliers, customers and communities: regarding our staff, we feature sustainability in our employee communications, and offer all employees paid volunteering time which can be used to support sustainability activities, such as beach cleans and climate hackathons.

  Covid-19 recovery

  Employment, re-training and other opportunities: In the high-growth Digital sector, Sopra Steria is continually developing the skills of our workforce, including via upskilling and reskilling initiatives, e.g. via a new Career Coach, or by extending our apprenticeship programme.Through our ‘Tech for Good’ programme, and the various Social Value programmes we design and deliver for our customers, we focus on jobs and skills for disadvantaged and under-represented groups, including those disproportionately affected by Covid. ; ; People and communities: Our ‘Tech for Good’ programme is designed to provide people, small businesses and VCSEs with skills they need to thrive and is focused on those from disadvantaged or under-represented communities. Since the beginning of the pandemic, we have transitioned to a hybrid-virtual programme to ensure continued accessibility. For example, we worked with ELATT, a digital skills charity, to create hybrid learning, ensuring those who were shielding or otherwise unable to access classroom learning, as well as those who most needed to be in a classroom to support their learning, could still participate. ; ; Organisations and businesses: In the first year of the pandemic, we ran free training courses for charities and SME’s – offering Microsoft Teams training and modules on cyber security and resilience. We continue to offer pro-bono consulting for charities to help them use technology to better serve their communities. ; ; Physical and mental health needs: Since the pandemic, we have put in place measures to prevent and manage risks to employee wellbeing – including the wellbeing of contracted staff – together with appropriate training and individual support, and initiatives to raise awareness of mental health issues at work. We have also trained ca. 60 Mental Health First Aiders. ; ; Workplace conditions: All our office locations have strict Covid safety protocols, with considerations for cleaning, ventilation, and occupancy.

Pricing

• Price: £455 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at soprasteria-gcloud@soprasteria.com. Tell them what format you need. It will help if you say what assistive technology you use.