Stephen Matthews & Associates Limited
E-Commercial Procurement Cloud Systems O365 SharePoint PowerBI Reports Contract Management P2P S2C
Our E-Commercial Systems Service provide resource and toolkits for cloud commercial programmes, projects and operations. We provide services for planning, set-up, deployment, transition, maintenance and continuous improvement of solutions for customer contact, demand management, guided buying, e-marketplace, pipeline, spend analytics, sourcing, purchase to pay, supplier & contract management and reporting.
Features
- Creates programme and project scope and strategies
- Gathers requirements for end state operations
- Completes a digital and cloud solutions assessment
- Creates operating and organisation models for service operations
- Gathers specifications for solution procurement or solution builds
- Provides toolkits for change management, comms and transition planning
- Delivers implementation services, e-marketplace, Guided Buying, S2C
- Gives access to solution service maintenance resource and toolkits
- Provides Continuous Improvement Plans for solutions roadmaps
- Offers CI services and regular health checks on solutions optimisation
Benefits
- Supports successful digital commercial transformation through cloud adoption
- Optimises digital business case return on investment
- Brings transparency and visibility of process through data and digitisation
- Maintains solutions through ongoing service delivery
- Delivers CI based on planned change and management
- Ensures transition plans and handover is managed within organisations
- Provided service reporting based on KPIs
- Manages cloud solution providers to SLA and KPIs
- Provides approaches to bring about process and system compliance
- Compares solutions and services with best practice with health checks
Pricing
£81.25 to £187.50 a person an hour
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
8 5 1 7 6 3 0 3 8 0 6 9 4 6 1
Contact
Stephen Matthews & Associates Limited
Stephen Matthews
Telephone: 02035986944
Email: enquiries@smaconsulting.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
Stephen Matthews & Associates provide advisory services together with supporting tools and templates to help buyers in the commercial aspects of planning, set-up, deployment and maintenance of their cloud services.
Stephen Matthews & Associates provide buyers with sourcing models, commercial strategies and procurement and contracting tools for cloud services selection and benchmarking - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- MS Products deployed, admin, super user and user training
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft SharePoint
- Microsoft PowerBI
- Other MS 365 Applications
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Stephen Matthews & Associates Limited provide the commercial and contract strategies, plans and contractual documentation to support clients moving from on premise to public cloud environments.
Stephen Matthews & Associates Limited provide commercial and contract exit strategies, plans and contractual documentation for clients to migrate to the cloud or transfer between cloud providers and services - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- On-premise
- SaaS
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Test MS Products deployed
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Buyer hosting or software
- How the support service works
- Health checks and Continous improvement
Service scope
- Service constraints
- No constraints are anticipated
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Phone support response is 2 working days
An account manager is provided
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fighting climate change
Stephen Matthews & Associates Limited enforce a paper free workplace, ensuring all communications and activity are conducted via mail/online facilities (teams, zoom etc..) where possible, we also strongly encourage the use of technology as an enabler of achieving net zero greenhouse gas emissions which is why Stephen Matthews & Associates Limited have used a hybrid/remote working model for many years. As an organisation we recognise the impact unnecessary travel can have on the environment and achievement of wider environmental goals.Covid-19 recovery
Covid-19 recovery
The ways of working post Covid has had a huge impact on the workplace and social interactions, from our perspective in line with the UK we have come to terms with the need to live with COVID and understand this can be extremely difficult for some, who have or are suffering from COVID-19 and are also anxious for themselves and the vulnerability of others. We continue to support individuals with specific requirements to ensure mental wellbeing and promote a good working environment through a number of different activities, which promote healthy well-being and socialisation wherever safe and possible to do so.
We have adopted a mixture of hybrid and fully remote working for colleagues, to allow those the flexibility of working however they feel best and most comfortable as we understand this allows productivity across our organisation. We also understand the constraints COVID-19 can have across PMO/BAU teams at organisations we currently operate, therefore we ensure we provide the best possible service and provide cover wherever needed and possible to ensure there is no detrimental impact to service due to COVID-19.Tackling economic inequality
Tackling economic inequality
By ensuring our employment focuses on personality we employ individuals across different levels of experience, backgrounds and sectors. We offer training and natural progression to ensure we are always in line with recognised policies, frameworks and training.
As part of our professional services Stephen Matthews & Associates Limited has experience and knowledge within the cyber security space, allowing us to deliver effectively whilst minimising risk, both financially and in line with GDPR. Our supply chain experience has enabled us to have a clear and defined understand of the end to end delivery of a contract.Equal opportunity
Equal opportunity
When we look for individuals to join Stephen Matthews & Associates Limited, while they need to have the skills and experience to deliver the outcomes, we do not discriminate. We see diversity as a positive addition to the team since this opens up different perspectives and opportunities for all across Stephen Matthews & Associates Limited. We focus on personality and ensure that we focus on the wellbeing of that individual as well as providing the necessary tools and experience for all part of the Stephen Matthews & Associates Limited family to succeed.
We employ individuals across all skill sets and levels of experience, and support internal progression as we invest in our employees through training and support, which also includes full financial support for any training provided to enhance our individual’s skill sets across recognised qualifications.Wellbeing
Wellbeing
Stephen Matthews & Associates Limited recognises the importance of positive health, both physical and mental and well-being within the workplace, we are an open workforce where we encourage each other to talk openly about how we are feeling and recognising where support is required, the team is referred to as the Stephen Matthews & Associates Limited Family where we openly look out for one another. This can be shown through ongoing consultations between individuals and the Stephen Matthews & Associates Limited partners, team days where we look to socialise and support each others well-being outside of the office.
Where possible and safe to do so, we encourage socialisation and integration with the PMO/business change teams that we operate in, we find this influences our support networks and communities, our experience of this has positively influenced the contracts that we have worked within.
Pricing
- Price
- £81.25 to £187.50 a person an hour
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at enquiries@smaconsulting.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.