OpenCARE - Platform for AI Precision Diagnostics for Cardiovascular Care
OpenCARE is a Platform that delivers super-human measurement of heart function based upon receiving Cardiac Magnetic Resonance Imaging data (CMR). We automate the segmentation of MR data coming from Scanners and provide more precise measurement of the heart within minutes, compared to the time taken by a radiologist.
Features
- HSCN connected and NHS DSP Toolkit compliant
- Measurement Functionality- Left Ventricle Ejection Fraction ,Atria & wall thickness
- Suitable for Single Studies
- Suitable for quick analysis
- Capable of analysis of over 50 Studies Per Month
- Results Returned in > 15 Minutes
- Secure UK Hosting
- Segmented Image and Spreadsheet Returned
Benefits
- Not just about speed
- Generalisable - Any disease, Any Scanner
- Transparant
- Healthcare Quantifiable performance - Precision - Outcome prediction
- Improves expert performance
Pricing
£100 to £500 a person a month
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
8 5 1 8 5 3 2 1 1 7 9 9 5 3 9
Contact
AIMES Management Services Limited
John Loftus
Telephone: +44 (0) 1519059728
Email: john.loftus@aimes.net
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- N/A
- System requirements
- Anti-virus technology for virtual machines
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Priority 1 Issue — 1 elapsed hour; Priority 2 Issue — 2 elapsed hours; Priority 3 Issue — 8 elapsed hours.
Outside Business hours: Priority 1 Issue — 2 elapsed hours; Priority 2 Issue — 4 elapsed hours; Priority 3 Issue — 12 elapsed hours; - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Client Specific, AIMES offers a number of support packages based on client specific requirements. These range from our PAYG IT Support package up to our Platinum Support package. PAYG IT Support offers entry-level support with break / fix only on all named servers, or systems required that are outlined in the support contract. Our Platinum Support package offers fully managed service of the entire infrastructure stack. This includes management, administration and support of all hardware and systems tailored to include as many named servers, or systems required that are in the support contract.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- Onsite training, online training, or user documentation provided
- Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
- AIMES cloud platform allows easy migration between environments and AIMES commits to providing the same level of support and management to assist the client in the off-boarding process at contract end.
- End-of-contract process
- Use of software for duration of contract term.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- None
- Service interface
- Yes
- User support accessibility
- None or don’t know
- Description of service interface
- VDI logon using web browser or horizon vm view client.
- Accessibility standards
- None or don’t know
- Description of accessibility
- No direct interface testing with assistive technology however the service is windows 10 based and all assistive technology embedded in the OS is available for use to end users
- Accessibility testing
- No direct interface testing with assistive technology however the service is windows 10 based and all assistive technology embedded in the OS is available for use to end users
- API
- No
- Customisation available
- No
Scaling
- Independence of resources
-
AIMES’ Capacity management planning is controlled under our Information security management system (ISMS)
The purpose of our capacity management process is to ensure the continuous availability of services through capacity planning, monitoring and management.
This ensures that the required capacity for any given system is always available and that upgrades and improvements to the clients systems can be implemented to ensure that adequate capacity exists and resource requirements are planned for and controlled
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
- Protecting data at rest
- Physical access control, complying with another standard
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- All data can be exported into excel supported file formats.
- Data export formats
-
- CSV
- ODF
- Other
- Other data export formats
- XLSX
- Data import formats
-
- CSV
- ODF
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- Bonded fibre optic connections
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- 99.96%
- Approach to resilience
- Tier 3 equivalent Data Centre -Concurrently maintainable: 99.99 % Availability • Enables planned activity without disrupting computer hardware operation. AIMES facilities are designed and specified to ensure that planned activity can be undertaken without any disruption to computer hardware. • Resilient power infrastructure. AIMES design specification for the DC facilities provides for 2N resiliency on the power infrastructure and N+1 on all other components and multiple Low Voltage path options with a dual A & B feeds which are available for all racks. • We also have resilient internet connectivity, setup in an auto-failover configuration and involving diverse routes and providers:
- Outage reporting
- Twitter, Email Alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
- 2-factor authentication
- Access restrictions in management interfaces and support channels
-
Administrative and management networks are physically separate from other staff networks, within our secure NOC. Technical Staff access is strictly controlled as part of our ISO27001 audited ISMS.
Client management access is via 2FA client VPN. - Access restriction testing frequency
- At least once a year
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Limited access network (for example PSN)
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV GL Business Assurance UK Limited
- ISO/IEC 27001 accreditation date
- 01 September 2017
- What the ISO/IEC 27001 doesn’t cover
- AIMES ISO/IEC 27001 certification covers the provision of secure application hosting including hosting business applications, high performance Computer processing and Data Storage and Manipulation.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- NHS DSP Toolkit Complience
- Cyber Essentials Plus
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
-
- ISO/IEC 27001
- Other
- Other security governance standards
-
Cyber Essentials Plus.
DSP Toolkit - Information security policies and processes
- Management reviews
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
-
AIMES configuration and change management processes is managed as part of our ISO 27001 Information Security Management System (ISMS) and is independently audited on an annual basis by Bureau Veritas.
In brief, configuration and change management processes are assessed for potential security impact and tracked through their lifetime via our online business management solution. - Vulnerability management type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Vulnerability management approach
-
AIMES vulnerability management process is managed as part of our ISO 27001 Information Security Management System (ISMS) and is independently audited on an annual basis by Bureau Veritas.
Specific details of the vulnerability management process will be made available during the contract negotiation stage. - Protective monitoring type
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Protective monitoring approach
-
AIMES protective monitoring process is managed as part of our ISO 27001 Information Security Management System (ISMS) and is independently audited on an annual basis by Bureau Veritas.
Specific details of AIMES protective monitoring process will be made available during the contract negotiation stag - Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- AIMES incident management process is managed as part of our ISO 27001 Information Security Management System (ISMS) and is independently audited on an annual basis by Bureau Veritas. Specific details of AIMES incident management process will be made available during the contract negotiation stage.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- Yes
- Connected networks
-
- Public Services Network (PSN)
- NHS Network (N3)
- Joint Academic Network (JANET)
- Health and Social Care Network (HSCN)
Social Value
- Fighting climate change
-
Fighting climate change
AIMES is committed to promoting sustainability. Concern for the environment and promoting a broader sustainability agenda are integral to AIMES professional activities and the management of the organisation. We aim to follow and to promote good sustainability practice, to reduce the environmental impacts of all our activities and to help our clients and partners to do the same. European Code of Conduct (EUCOC) AIMES is a participant in the European Code of Conduct for Data Centres (EUCoC) which aims to reduce energy consumption & carbon emissions in a cost-effective manner without hampering the mission critical function of systems or data centres. EUCoC has been created in response to increasing energy consumption in data centres and the need to reduce the related environmental, economic and energy supply security impacts. AIMES is an ethical and environmental conscious organisation that has adopted the best practices of the code and become an official participant. The EUCOC ensures that AIMES operational procedures regarding the management of a data centre are appropriate and the energy saving initiatives the company adopts meet the objectives of the European Union Energy Efficiency AIMES Data centre has been constructed to next generation energy efficiency standards with a Power Utilisation Efficiency (PUE) of less than - Wellbeing
-
Wellbeing
To help us drive wellbeing and engagement throughout AIMES, we have dedicated Wellness Champions at each of our key sites – these are voluntary roles and act as a central point of contact for advice and guidance around the mental health and wellbeing of our people. They also help to drive the promotion and organisation of various corporate social responsibility initiatives across AIMES further driving engagement. A dedicated Teams channel is used to communicate, share, and promote these activities. Each Champion has completed Mental Health First Aider training so that they are equipped with the necessary skills to fulfil this role. These courses run through MHFA England have also been attended by other members of the wider team. The engagement of our people is paramount at AIMES, and we track this closely, currently sitting at 89% this places us in the upper quartile of all benchmarked organisations. In addition to our 2 main annual surveys, we also track the wellbeing and resilience of our people as well as our eNPS score monthly to ensure we keep a close temperature check on how they are feeling. Our current eNPS score is 52% which places us in the top 25% of organisations in our industry
Pricing
- Price
- £100 to £500 a person a month
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- Trial periods can be arranged as part of PoC analysis. These periods are usually incorporated into a longer contract.