AMBER LABS LIMITED
Artificial Intelligence (AI) and Machine Learning (ML) Service
Amber Labs AI & ML Development Services, is a specialist data science service to help you identify, assess and develop advanced analytics. This can be provided via RTH or Delivery as a Service. Providing highly skilled AI specialist services.
Features
- Clear 6 Step Process For Gaining Value From Artificial Intelligence
- Your Data And Business Problem Correlation Analysis
- Natural Language (NLP) Processing Capabilities
- Neural Networks And Deep Learning Capabilities
- Machine Learning Ops (MLOPS) Provision
- Supervised And Unsupervised Learning Options
- Recommendation Engines
- Clustering, Regression and Classification techniques
- Recruit to Hire for Enhanced skillsets including AI and ML
Benefits
- Pragmatic And Open Approach To Realising Benefits From Artificial Intelligence
- Exploratory Analytics - What Can My Data Tell Me
- Predictive Analytics - I Want To Improve A Business Outcome
- Robust and Reliable Support And Management of Analytical Models
- Ethical AI and ML solutions
- Delivery as a Service
- Enhanced skillsets via our Recruit to Hire model
Pricing
£376 to £1,696 a unit a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
8 5 2 5 2 0 4 0 4 8 0 3 9 5 3
Contact
AMBER LABS LIMITED
James Bennett
Telephone: 07852109808
Email: sales@amberlabs.io
Planning
- Planning service
- Yes
- How the planning service works
- Our service follows a clear and effective 6 step process which is described in the Setup and Migration section below. Depending on the number of use cases to be implemented, and their complexity, our Data Scientists & Engineers will estimate the duration and costs to progress each use case through our 6 step process. Our Delivery Leads will then provide a number of delivery options depending on required time frames and assessments of project constraints such as data availability, access to key users and subject matter experts.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Amazon Web Services (AWS)
- Microsoft Azure Cloud
- Google Cloud Platform (GCP)
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our service follows a clear and effective 6 step process ---->
1. Business Understanding --
We work together with you to understand your business and the opportunities to to develop a catalogue of key analytical use cases. We will define and agree the metrics and acceptance criteria for the performance of the AI models (e.g. RMSE, Accuracy, Precision, Recall, F1 Score, AUC) and the AI service (Compute resources capacity, Execution time and schedule, Latency and Throughput, Security and Privacy)
2. Data Understanding --
We review and profile your data to validate the business use case understanding and determine the data requirements required to support each use case
3. Data Preparation --
We prepare your data for training our Artificial Intelligence (AI) Models.
4. Modelling --
We prepare and train our AI Model.
5. Model Evaluation --
We evaluate the outputs and effectiveness of our AI model and loop back to step 3 if the required results are not achieved.
6. Deployment & Support/Integration--
We deploy the AI model into production, integrate the model outputs into the appropriate business applications and process, then wrap around our MLOPS services for ongoing management and optimisation of the AI service. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Amazon Web Services (AWS)
- Microsoft Azure
- Google Cloud
- AWS SageMaker
- Azure Machine Learning
- Databricks
- TensorFlow
- Azure Synapse Analytics
- Python Scikit-Learn
- PySpark
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Testing will be performed at Step 5 of our 6 Step Process as described in the Set Up and Migration section. Our models will be assessed against a pre-defined set of performance metrics whilst operating on pre-agreed test data sets. Where the model does not achieve the required level of performance, further data analysis, data preparation and model training will take place. After several testing iterations our process will highlight the natural limits to viable model accuracy based on the quality and suitability of the training data sets being processed.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
- Our Artificial Intelligence modules can be deployed into Cloud Services that are owned and managed by Amber Labs, or Deployed into your Own Cloud Platforms. If deployed into an Amber Labs Cloud Platform the Artificial Intelligence modules will operate as Software As a Service and will be fully managed and maintained by Amber Labs. Terms and conditions of Amber Labs Managed AI Modules can be provided on request.
Service scope
- Service constraints
- There are no constraints to the service that buyers should know about.
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- Our Web Chat Tool has been thoroughly tested with a range of Assistive Technology users.
- Support levels
- We can provide a range of custom support levels ranging from short periods of dedicated support time per day up to 24/7 365 Days per year. The level of support required will depend on the AI Model deployed, which may range from being Batch Orientated to Real Time Operational. It is likely that different AI Models will have differing Implementation patterns, and therefore require different SLA's. The precise level of support required will be defined during the project costing phase. Support Costs will be based on the Service Management Rates detailed in our rate card.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At Amber Labs, we are deeply committed to effective stewardship of the environment, aligning with our mission to fight climate change. Our predominantly remote and paperless way of working not only enhances efficiency but also significantly reduces our carbon footprint. By minimising the need for commuting and embracing digital solutions, we actively contribute to lowering greenhouse gas emissions, working towards our goal of achieving net zero emissions. Additionally, our company employees benefit from an electric vehicle scheme, further promoting sustainable transportation practices. Through our contracts, we harness our influence to instil environmental consciousness among staff, suppliers, customers, and communities, fostering a culture of protection and improvement to address the urgent challenges posed by climate change.Covid-19 recovery
At Amber Labs, we prioritise a predominantly remote work setup, unless specifically requested by our clients. This approach not only grants our team greater flexibility but also serves as a proactive measure to mitigate health risks, including those associated with Covid-19. This adaptability not only benefits our valued staff but also aligns with the evolving needs of our clients, many of whom have yet to fully transition back to pre-pandemic office setups.
We create employment through our apprenticeship program. This scheme empowers young people from all backgrounds across the country to build meaningful careers in technology, by providing skill-building and employment pathways. Through our program, we not only bridge the digital and geographic divide but also cultivate a diverse and skilled workforce that drives innovation and social progress.
In addition to our apprenticeship scheme, we're deeply committed to fostering employment opportunities through our graduate program. Geared towards technology graduates, this program is designed to pave the way for fulfilling careers in consulting, with a specialised focus on bolstering AI skills. We firmly believe that investing in such high-growth sectors equips individuals with the tools needed for remarkable success.
Furthermore, in recognition of the ongoing challenges posed by Covid-19 and other long-term health conditions, Amber Labs is dedicated to supporting affected employees through tailored accommodations. From flexible work hours to remote work options, and even adjustments in job responsibilities, we strive to create an inclusive and supportive environment where every team member can thrive.Tackling economic inequality
At Amber Labs, we're committed to fostering economic inclusivity through our apprenticeship and graduate programs. Our apprenticeship scheme is designed to empower individuals from diverse backgrounds, providing skill-building opportunities and employment pathways in the technology sector. On the other hand, our graduate program specifically targets graduates in technology disciplines, equipping them with the expertise needed to thrive in high-growth industries like AI. In addition to these programs, Amber Labs initiates partnerships with inner-city schools to introduce students to technology careers, providing insights and connections with industry professionals and enhancing awareness of emerging technologies like AI from a young age.
Furthermore, Amber Labs proudly boasts a geographically diverse workforce drawn from all regions across the UK. By offering market-leading salaries, hybrid and flexible working arrangements, we demonstrate our commitment to creating an inclusive environment where everyone has the opportunity to succeed, regardless of their location or background.
In recognition of the economic challenges faced by many, such as the ongoing repercussions of Covid-19, Amber Labs is dedicated to providing support and accommodations. Whether through flexible work arrangements, remote work options, or tailored leave policies, we aim to ensure that individuals facing economic adversity have the opportunity to thrive in the workplace.
As an SME, we take pride in our continuous commitment to enhancing supply chain resilience and capacity.
Embracing innovation, including disruptive technologies like AI, we drive efficiencies and deliver higher quality goods and services, while also supporting the development of scalable and future-proofed methods within the supply chain. Cybersecurity is paramount, and we take proactive measures to identify and manage risks throughout the delivery process, including training for all our new consultants.Equal opportunity
At Amber Labs, we are dedicated to reducing the disability employment gap and fostering equal opportunities within our workforce. Through our commitment to diversity and inclusion, we take proactive measures to increase the representation of disabled individuals in our contract workforce. Our interview processes are predominantly conducted remotely, ensuring accessibility and inclusivity from the outset. Additionally, we provide comprehensive support for disabled employees, including adaptations for remote working and accessible facilities, ensuring that they have the tools and resources needed to thrive in their roles.
Furthermore, we prioritise tackling workforce inequality through our performance management framework, which identifies areas for training and development for all employees. This framework ensures that individuals, including those from disadvantaged or minority groups, have access to opportunities for in-work progression and skills development relevant to our contracts. We use the information from this framework, and our knowledge on industry trends and client needs, to invest in continuous training for our consultants to ensure they remain up-to-date; this is funded internally to guarantee that our employees receive the necessary support to excel in their careers. Through these initiatives, we are committed to fostering an inclusive and equitable work environment where everyone has the opportunity to succeed.Wellbeing
At Amber Labs, we prioritise the health and wellbeing of our workforce by taking proactive measures and fostering a supportive environment. We offer private medical insurance to all our employees once they have passed probation. Through initiatives like Perkbox, consultants have access to free mental health and physical health resources, along with discounts for gym memberships. Additionally, we advertise an HR inbox and provide a designated point of contact for those who wish to discuss mental health concerns, supplementing the line management chain for additional support and accessibility.
Pricing
- Price
- £376 to £1,696 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@amberlabs.io.
Tell them what format you need. It will help if you say what assistive technology you use.