Skip to main content

Help us improve the Digital Marketplace - send your feedback

RAPTOR CONSULTANCY SERVICES LIMITED

Business Change Management

Raptor's Business Change Management service supports organisations through transformative cloud initiatives, enabling strategic shifts in operations, processes, and culture. We provide comprehensive analysis, planning, and execution support to ensure smooth transitions. With a focus on stakeholder engagement and measurable outcomes, we drive sustainable change and foster organisational growth and resilience.

Features

  • Strategic planning for transformative interventions aligning with organisational objectives
  • Incremental and iterative delivery across People, Process, Technology and Data
  • Stakeholder engagement and communications, ensuring transparency and buy-in from stakeholders
  • Enable action by removing blockers to change
  • Continuous monitoring and evaluation to measure progress and adjust strategies
  • Risk management strategies to mitigate obstacles and ensure smooth transitions
  • Agile methodologies facilitating rapid adaptation to evolving business needs
  • Embedding continuous improvement into business change activities
  • Adherence to Digital by Default and Government Digital Service Requirements

Benefits

  • Aligns organisational goals with the potential of Cloud technologies
  • Improved stakeholder engagement fosters support and commitment to change initiatives
  • Demonstrates the benefits of Cloud solutions to stakeholders
  • Controls delivery of targeted interventions to enable progressive change implementation
  • Identifies barriers and risks and facilitates their elimination or mitigation
  • Progressive measurement of change success to iterate and adapt

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@raptorcsl.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

8 5 3 4 9 3 8 0 9 5 0 8 4 6 3

Contact

RAPTOR CONSULTANCY SERVICES LIMITED Karen Blackmore
Telephone: 07894035111
Email: frameworks@raptorcsl.co.uk

About your service

Service categories

Cloud Support Services

Cloud Migration Planning

  • Capability analysis
  • Enterprise architecture
  • Cloud gap assessment
  • Architecture options analysis
  • Delivery Road-mapping
  • Other

Service scope

Service constraints
N/A

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is provided by staff on a day rate basis (see pricing information). An Account Manager is appointed to support services provision.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £546.00
Associate business architect £624.00
Business architect £910.00
Lead business architect £1,331.20
Data architect
Role level UK Rate Offshore Rate
Data architect £910.00
Senior data architect £1,159.60
Chief data architect £1,643.20
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £910.00
Senior enterprise architect £1,159.60
Lead enterprise architect £1,331.20
Principal enterprise architect £1,476.80
Network architect
Role level UK Rate Offshore Rate
Associate network architect £624.00
Network architect £910.00
Lead network architect £1,331.20
Security architect
Role level UK Rate Offshore Rate
Security architect £910.00
Lead security architect £1,331.20
Principal security architect £1,476.80
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £624.00
Solution architect £910.00
Senior solution architect £1,159.60
Lead solution architect £1,331.20
Principal solution architect £1,476.80
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £624.00
Technical architect £910.00
Senior technical architect £1,159.60
Lead technical architect £1,331.20
Principal technical architect £1,476.80

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £1,643.20
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £1,643.20
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,643.20

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,331.20
Principal cyber security audit and assurance £1,476.80
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £624.00
Lead cyber security governance and risk manager £1,331.20
Principal cyber security governance and risk manager £1,476.80
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £624.00
Lead cyber security monitoring £1,331.20
Principal cyber security monitoring £1,476.80
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £624.00
Lead cyber security incident response £1,331.20
Principal cyber security incident response £1,476.80
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £624.00
Lead cyber security vulnerability management £1,331.20
Principal cyber security vulnerability management £1,476.80
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £624.00
Lead cyber security digital forensics £1,331.20
Principal cyber security digital forensics £1,476.80
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £624.00
Lead cyber security penetration testing £1,331.20
Principal cyber security testing £1,476.80
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £624.00
Lead cyber security secure systems architecture and design £1,331.20
Principal cyber security secure systems architecture and design £1,476.80

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £546.00
Analytics engineer £910.00
Senior analytics engineer £1,159.60
Lead analytics engineer £1,331.20
Head of analytics engineering £1,643.20
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £624.00
Data analyst £910.00
Senior data analyst £1,159.60
Principal data analyst £1,476.80
Data engineer
Role level UK Rate Offshore Rate
Data engineer £910.00
Senior data engineer £1,159.60
Lead data engineer £1,331.20
Head of data engineering £1,643.20
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £910.00
Lead data governance manager £1,331.20
Head of data governance £1,643.20
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £546.00
Associate data scientist £624.00
Data scientist £910.00
Principal data scientist £1,476.80
Lead data scientist £1,331.20
Head of data science £1,643.20
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,159.60
Lead machine learning engineer £1,331.20
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £624.00
Performance analyst £910.00
Senior performance analyst £1,159.60
Lead performance analyst £1,331.20
Head of performance analysis £1,643.20

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £910.00
Senior business relationship manager £1,159.60
Lead business relationship manager £1,331.20
Change and release manager
Role level UK Rate Offshore Rate
Configuration analyst £910.00
Change and release analyst £910.00
Change and release manager £1,159.60
Command and control centre manager
Role level UK Rate Offshore Rate
Operations analyst £624.00
Senior operations analyst £910.00
Operational control manager £1,159.60
Head of command and control £1,643.20
End user computing engineer
Role level UK Rate Offshore Rate
Associate end user computing engineer £624.00
End user computing engineer £910.00
Senior end user computing engineer £1,159.60
Lead end user computing engineer £1,331.20
Principal end user computing engineer £1,476.80
IT service manager
Role level UK Rate Offshore Rate
IT service analyst £624.00
IT service manager £910.00
Senior IT service manager £1,159.60
Head of IT service management £1,643.20
Incident manager
Role level UK Rate Offshore Rate
Incident manager £910.00
Major incident manager £1,159.60
Problem manager
Role level UK Rate Offshore Rate
Problem analyst £910.00
Problem manager £1,159.60
Service transition manager
Role level UK Rate Offshore Rate
Service acceptance analyst £910.00
Service readiness analyst £910.00
Service transition manager £1,159.60
Lead service transition manager £1,331.20

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £546.00
Junior business analyst £624.00
Business analyst £910.00
Senior business analyst £1,159.60
Lead business analyst £1,331.20
Head of business analysis £1,643.20
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £624.00
Delivery manager £910.00
Senior delivery manager £1,159.60
Head of (Agile) delivery management £1,643.20
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £624.00
Digital portfolio manager £910.00
Senior digital portfolio manager £1,159.60
Head of portfolio £1,643.20
Product manager
Role level UK Rate Offshore Rate
Associate product manager £624.00
Product manager £910.00
Senior product manager £1,159.60
Lead product manager £1,331.20
Head of product £1,643.20
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,476.80
Service owner
Role level UK Rate Offshore Rate
Service owner £1,476.80

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
SOCOTEC
ISO 9001 accreditation date
Friday 29 November 2024
What the ISO 9001 doesn’t cover
Certification Scope: The provision of consultancy support services to organisations within the defence and security sectors.
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
2b1b80fb-68aa-4b68-b608-352a5d532ca5
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
0e2b9964-8661-48e7-816c-6d0b38f35211
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at frameworks@raptorcsl.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.