DATAQUEST (HEATHROW) LIMITED
Cyber Awareness Training
Dataquest delivers Cyber Security Training and Awareness to help prevent cyber-attacks, and reduce their impact. We provide tailored training programmes to ensure users are aware of attacks such as phishing and social engineering, and how to identify and prevent it.
Features
- Deliver cyber security awareness training tailored to your organisation
- Employees educated about common threats e.g. phishing, ransomware, malware
- Flexible, pragmatic cost-effective approach to suit your budget
- Different levels for different groups e.g. in-depth training for admins
- Gap analysis to assess existing security behaviour against objective measures
- Tailored security awareness training for contractors and other temporary staff
- Management summaries of effectiveness of the campaign
- Familiar and accepted security architecture models
Benefits
- Improved understanding of how security culture fits within organisational culture
- Reduced risk of cyber attack due to improved employee awareness
- Clearly defined cybersecurity behaviours for users
- Improved compliance and increased user understanding of cybersecurity
- Clearer understanding on how the cloud supports the business
- Staff motivated to 'Protect the Business'
Pricing
£750 to £1,500 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 5 4 5 7 3 6 7 0 3 3 6 7 2 0
Contact
DATAQUEST (HEATHROW) LIMITED
Michael Lyons
Telephone: 07799894781
Email: gcloud@dqgroup.com
Planning
- Planning service
- Yes
- How the planning service works
- Onboarding engagement underpinned by robust planning clearly identifying Dataquest's dependencies and organisation dependencies and when onboarding will complete. Onboarding planning focuses on gaining necessary understanding of your organisation, employees and systems, configuring our ITSM tool and contact centre solution, populating our knowledge and training our service desk agents.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Dataquest can provide guidance and advice on all aspects of Learning and Development for Cloud implementation programmes/projects. By providing ongoing support throughout the lifecycle of the programme/project we can work with you to identify, assess and manage your learning needs; acting proactively rather the reactively.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- This service will either take over (transition) from other provider or internal resources and onboarding process is defined in the Service Description Document.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Dataquest's Quality and Information Security Management Systems are aligned to the requirements of ISO9001:2015 and ISO27001:2013 which underpins the delivery of all our Security Consultancy Services.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
- CHECK
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Level 1 and 2 technical support provided for cloud services.
Service scope
- Service constraints
-
Our service is subject to our rigorous information security and quality control process led by our ISO 27001 and 9001 standards. A dedicated Project Delivery Lead will manage each engagement to establish and align our approach from initial introductions through to deployment to ensure the successful delivery of your Projects and Programmes.
Each programme delivery lead reports directly into a business unit director meaning escalation paths are clear and quick and thus we are able to respond within a professional working day to any support issues.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- A default set of SLAs and KPIs are offered with our Service Desk as a Service. Through discussion we believe in agreeing levels of service appropriate for customers needs. Details are provided in the Service Description Document. A Client Manager is included as part of the service who will be your primary point of contact, attend monthly performance reviews and be your point of escalation.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Support levels related to this service are dependant upon the severity of the issue and the impact on our customers business, with more critical issues dealt with first.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- The British Standards Institution (BSI)
- ISO/IEC 27001 accreditation date
- 29/09/2022
- What the ISO/IEC 27001 doesn’t cover
- No software development on premise
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Dataquest recognises the importance of achieving global CO2 neutrality, we are taking proactive steps in becoming carbon neutral by 2050. We have also adopted a responsible approach by working
with supply chain partners and third parties who share this commitment so together we can drive CO2 emission down to net zero. Through ISO 14001, Dataquest aims to achieve long-term sustainability goals, ensuring a greener and more environmentally responsible approach to business. As part of our commitment to society, our people and the environment, Dataquest completes a
thorough assessment of its business sustainability practices every year through EcoVadis, the global standard for business sustainability ratings. The EcoVadis process validates our sustainability commitments, practices and performance, and
offers a clear roadmap for continuous improvement.Covid-19 recovery
Covid-19 caused significant and unprecedented impact across all global supply chains. Dataquest was able to respond favorably due to its robust systems and processes. In the wake of the pandemic, Dataquest continues to actively review and respond to risks and uncertainties that has affected the whole UK economy and the business environment from the pandemic. We are optimistic that Dataquest has come out of this stronger than ever, given that technology has potentially been the largest beneficiary of this crisis. We are seeing significant, undeniable changes in behavior, and tech adoption across sectors at levels never seen before.Tackling economic inequality
Dataquest is committed to tackling economic inequality at root, from creating new businesses and new employment opportunities, to improving education and training, Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.Equal opportunity
Dataquest provide equality of opportunities for all employees by providing a working environment free from unlawful discrimination, harassment, bullying or victimisation on the grounds of sex, marital status, sexuality, disability, age, race, colour, ethnic origin, nationality, religious or political beliefs. This principle will equally apply to recruitment, training, promotion, dismissal, transfer and all benefits, terms and conditions of employment. Inclusion and Diversity (I&D) is a foundational principle at Dataquest. It is at the core of all we do and drives us to build and reinforce an inclusive culture. We recruit, develop, retain, and promote diverse talent. We continue to build partnerships with diverse organisations and develop resources to support diverse employees. Our leaders are held accountable to actively support I&D in words and actions.Wellbeing
We’re committed to ensuring our teams maintain high levels
of physical and mental wellbeing. There is a strong focus on ensuring work is enjoyable at Dataquest. We have various team-building activities and events, and we host staff parties and socials throughout the year. We know the importance of employee wellbeing and how this can affect not only our team but also business performance. Our priority is to be proactive, so employees can gain awareness, education, and support to successfully function at work and at home, free from factors which may negatively impact upon their health. We provide access to professional coaching which looks to optimise their professional and personal development.
Pricing
- Price
- £750 to £1,500 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.