UNIWISE EDUCATION SOLUTIONS LTD

Originality

Originality is a plagiarism control solution. It supports academic quality and fairness in written assessments. Methodologically, Originality combines understanding of meaning/meaning in text with classic string-based comparisons, so that both verbatim copying and paraphrasing can be detected.

Features

• Advanced Semantic Similarity Detection
• Integrated Directly Inside WISEflow or stand alone
• Clear, User‑Friendly Match Visibility
• Contextual Awareness to Reduce False Positives
• Powerful, Curated Data Sources
• Sharing Groups with Privacy Controls
• Fast, Scalable Architecture for Large Document Volumes
• Supports 50+ languages
• Institution‑Controlled Indexing & Retention
• Transparent, Customisable Reports for Assessors

Benefits

• Identify paraphrasing, concept-similarity, meaning-level copy, detects rewritten or AI‑assisted text
• Report visible whilst marking, no need for uploads
• Interpret results without being overwhelmed by unnecessary detail.
• Originality interprets citations, common knowledge, and typical academic phrasing
• Check institutional repositories, sharing groups (e.g. UK) relevant web sources
• Institutions can decide how much they share across their network
• Originality can handle 10,000+ documents per batch
• Originality compares meaning-level similarity across multiple languages
• Institutions can choose which documents contribute to the similarity database
• Reports highlight the matched text, source documents, and match types

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Anders.Filtenborg@uniwise.dk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

855331666900923

Contact

Anders Filtenborg
+45 22 48 59 46
Anders.Filtenborg@uniwise.dk

About your service

• Service categories:

  Applications

  Content workflow and management

  • Capture
  • Document

  Content services

  • Enterprise Content Management Applications

  Enterprise portals and digital workspaces

  • Multi-Audience Portals
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: No
• System requirements:
  • Supported Browsers (latest two versions) Chrome, Firefox, Safari, Edge
  • Supported Operating Systems Windows, macOS, iOS, Android, Linux

User support

• Email or online ticketing support: Yes
• Support response times: UNIwise provides support aligned with ITIL standards, with maximum response times determined by issue severity. For standard support, critical incidents that stop essential tasks receive a response within one hour, while other high‑severity issues are handled within two hours. Medium‑severity issues are acknowledged within one to two business days depending on whether a workaround exists. Low‑severity issues and minor errors receive responses within seven business days, and general queries within seven days. Professional Support accelerates all times, including a fifteen‑minute response to critical incidents. Support is delivered during business hours, with 24/7 on‑call cover for critical issues.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: EN 301 549
• Web chat accessibility testing: Our web chat and ticketing system conforms to WCAG 2.1 AA and EN 301 549. However, no specific assistive‑technology user testing of the web chat interface is documented. Accessibility testing efforts focus on the WISEflow platform itself, using a combination of automated WCAG scanning and manual testing with assistive technologies such as screen readers and keyboard‑only navigation.
• Onsite support: Yes, at extra cost
• Support levels: UNIwise provides two support levels: Standard and Professional with clearly defined capabilities and costs. Standard Support is included in the licence fee and provides access to the Service Centre, email, webchat, and two named support contacts at no additional charge. Professional Support includes unlimited support contacts, monthly support‑ticket reporting, and priority handling, priced at £875 plus £0.26 per student per year. All support tiers include access to human agents via ticketing, webchat and phone, with 24/7 on‑call DevOps coverage for Severity A issues. Support is delivered by UNIwise’s Denmark and UK teams; there is no dedicated Technical Account Manager (TAM) or Cloud Support Engineer provided as part of any support tier. Instead, each customer is assigned a Customer Success Manager for strategic relationship management and guidance throughout the contract period, while operational issues are handled through the Support Centre.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: At UNIwise, onboarding is a structured process designed to make new users confident and self‑sufficient. Once a contract is signed, we assign a dedicated Onboarding Expert as the single point of contact to guide institutions through planning, configuration, and training. The process begins with a kick‑off meeting to define objectives, timelines, and success criteria, followed by licence setup and system integration (API/LTI). Users receive access to WISEflow eLearning modules, which provide clear, step‑by‑step guidance on navigation, flow types, and submission processes. These are complemented by live training sessions, online or hybrid, tailored to roles such as managers, assessors, and participants.; We also provide demo flows for hands‑on practice, ensuring users can explore the platform safely before live assessments. Technical requirements, including browser checks and Lockdown Browser installation (where needed), are covered in detailed guides and video tutorials. Throughout onboarding, institutions benefit from fortnightly project meetings, consultancy hours, and access to the WISEflow Service Centre for self‑help resources. Our approach combines structured project management (PRINCE2 principles), personalised support, and change‑management expertise, ensuring a smooth transition to digital assessment and a confident start for every user.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • ODF
  • PDF
• End-of-contract data extraction: When an institution ends its WISEflow Originality contract, UNIwise ensures full compliance with GDPR and contractual obligations for data portability and secure erasure. Institutions, as Data Controllers, may request all personal data and relevant assessment information to be returned in a structured, commonly used, machine-readable format such as CSV or XLSX. This process is agreed during offboarding and delivered through secure transfer methods within the specified timeframe.; Two standard options apply: Return then Erase, where UNIwise provides the requested data and subsequently deletes all copies within 30 days of confirmation; or Erase Only, where all data is permanently removed without undue delay and no later than 90 days after contract termination. During this transition period, institutions must specify the required format and extraction scope. Access to WISEflow Originality ends at contract expiry, so data extraction must occur before or during the agreed offboarding window. After the erasure deadline, recovery is not possible. UNIwise does not retain any data beyond the contractual retention period. This approach guarantees secure, auditable data handling, enabling institutions to meet compliance requirements and maintain continuity of records while ensuring privacy and integrity throughout the termination process.
• End-of-contract process: At the end of a WISEflow Originality contract, UNIwise follows a structured, GDPR-compliant offboarding process to ensure data security and service continuity. Institutions may terminate without cause by providing at least 90 days’ written notice prior to renewal. Upon termination, UNIwise delivers an agreed exit plan, detailing timelines, responsibilities, and support for migration in an appropriate export format. Where termination occurs due to supplier fault, UNIwise provides transition assistance at no additional cost. Data handling is a critical component of the process. Institutions, as Data Controllers, can request all personal data and relevant assessment records in a structured, commonly used, machine-readable format such as CSV or XLSX. This data is transferred securely within the agreed timeframe. Following confirmation of successful transfer, UNIwise permanently erases all data within 30 days, or no later than 90 days after contract expiry, ensuring full compliance with GDPR and contractual obligations. Access to WISEflow Originality ends at contract termination, so extraction and migration activities must occur during the designated offboarding window. UNIwise does not retain any data beyond the agreed retention period. This approach guarantees a transparent, auditable process that protects institutional data integrity while supporting a smooth and secure transition.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: WISEflow Originality is fully browser‑based and mobile‑optimised, enabling students and staff to access assessments, feedback and workflow tools on any modern mobile device using standard browsers such as Safari, Chrome, Edge and Firefox. The platform supports iOS and ChromeOS environments, ensuring broad accessibility and flexibility.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: WISEflow Originality provides a robust, standards‑based integration framework designed for institutional scale. Its REST‑based public API enables seamless data exchange with Student Information Systems, Learning Management Systems, identity providers and BI platforms. The API supports secure authentication, JSON data formats and webhook‑driven event handling, allowing automation of workflows such as flow creation, participant allocation and grade passback. Institutions can integrate via enterprise middleware (e.g., Azure Integration Services, Mulesoft) or lightweight LTI connections for course and enrolment synchronisation. This flexible architecture ensures reliable, scalable interoperability while maintaining full control within the institution’s system landscape.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: WISEflow Originality is designed according to Universal Design principles and complies with WCAG 2.1 Level AA and WAI‑ARIA standards, ensuring equitable access for all users. The platform supports screen readers, keyboard navigation, adjustable contrast, text resizing up to 300%, and speech‑recognition navigation. UNIwise is actively implementing a new UI framework aligned with WCAG 2.2, with routine accessibility scans and VPAT reviews to maintain ongoing compliance and continuous improvement.
• API: Yes
• What users can and can't do using the API: Originality’s external REST API (JSON over HTTPS) enables institutions to automate management‑level assessment workflows. Using the API, customers can: provision access with API keys/OAuth; create and configure flows; allocate participants/assessors; synchronise enrolments with SIS/LMS; update schedules and grades; export data for BI/reporting; and react to events via webhooks for submissions, marking, and status changes. Institutions can orchestrate integrations through enterprise middleware (e.g., Azure Integration Services, MuleSoft) and implement robust practices (idempotent requests, retry/backoff, structured audit logging). Timestamps are UTC, and comprehensive audit logs are available.; Customers cannot expect full UI parity: the API is intentionally focused on management operations, so certain front‑end features and complex interactive workflows remain UI‑only. Not all business objects expose complete CRUD; bulk and asynchronous operations are scope‑dependent. The API currently documents endpoints in OpenAPI 3.0 (not 3.1), and identifier formats (e.g., UUID/ULID) are not uniform across all resources. CloudEvents/event streaming (Kafka/AMQP) is not supported; integrations should rely on webhooks and polling with rate‑limit handling. Institutions must secure and rotate tokens, store PII responsibly (PII fields may not be explicitly flagged on every resource), and maintain their own middleware, monitoring, and error handling. These guardrails ensure scalable, secure automation while preserving a stable, compliant assessment experience.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: WISEflow Originality offers flexible configuration options that allow institutions to tailor the platform to their assessment processes. Customisable elements include institutional branding, URL, licence settings, marking scales, authentication methods, user roles, integrations with SIS/LMS systems, and optional add‑on modules such as plagiarism detection or proctoring tools. Core platform workflows and the FLOWui interface remain standardised to ensure accessibility, security and system consistency. This balance provides institutions with meaningful configurability while maintaining a robust, reliable and compliant assessment environment.

Scaling

• Independence of resources: Our platform leverages a cloud-native microservices architecture deployed on Kubernetes, enabling horizontal auto-scaling based on CPU, memory, and I/O thresholds. Load balancers distribute traffic across stateless containers, ensuring optimal throughput and eliminating single points of failure. Real-time telemetry feeds into an orchestration layer that triggers predictive scaling using historical demand patterns. Multi-region redundancy and failover clusters guarantee high availability under peak loads. Combined with strict SLA enforcement and proactive capacity planning, this architecture ensures consistent performance and resilience, regardless of concurrent user demand.

Analytics

• Service usage metrics: Yes
• Metrics types: We deliver service usage metrics through a secure, scalable analytics framework integrated within the WISEflow Originality platform. Data is captured via structured event logging and processed through optimised pipelines to ensure accuracy and real-time availability. Metrics include report creation volumes, feature utilisation, and SLA compliance, accessible via interactive dashboards and RESTful API endpoints for system-to-system integration. Our architecture adheres to GDPR and ISO 27001 standards, ensuring data integrity and confidentiality while enabling institutions to perform advanced analysis and operational benchmarking.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Degaussing
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: WISEflow Originality enables secure, GDPR-compliant data export throughout the contract and during offboarding. Institutions can download documents as files and document meta data as JSON. For advanced automation, the REST API provides comprehensive data retrieval in JSON. Full data extraction in structured, machine-readable formats is available upon termination, delivered via encrypted transfer. This ensures transparency, interoperability, and complete control of assessment records.
• Data export formats:
  • CSV
  • ODF
  • Other
• Other data export formats: JSON
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • TXT
  • DOC
  • XLS
  • PPT
  • JPG
  • PNG
  • BMP
  • CSV
  • RTF
  • ODT

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: Other
• Other protection within supplier network: We protect data within our network using a multi-layered security approach aligned with ISO/IEC 27001 and GDPR standards. All data at rest is encrypted with AES-256, and encryption keys are managed through AWS KMS with strict rotation policies. Our multi-tenant architecture ensures logical segregation of customer data, supported by role-based access controls, MFA, and VPN for administrative access. Continuous monitoring with intrusion detection and automated alerts safeguards against threats, while hardened infrastructure and regular penetration testing maintain resilience. Combined with strict audit logging and compliance certifications, these measures guarantee confidentiality, integrity, and availability of data throughout our environment.

Availability and resilience

• Guaranteed availability: We guarantee 99.9% service availability as part of our Service Level Agreement (SLA). This commitment covers all core platform functions, excluding scheduled maintenance windows, which are communicated in advance. Availability is monitored continuously, and performance reports are shared with customers for transparency.; Refund Policy; If availability falls below the guaranteed level, customers are eligible for service credits proportional to the downtime experienced. These credits are applied against future invoices, ensuring fair compensation without disruption to service continuity.; Our SLA framework aligns with industry best practices and is detailed in our contractual terms, ensuring reliability and accountability.
• Approach to resilience: Our service is architected for maximum resilience, ensuring continuous availability and rapid recovery. Core systems are deployed across multiple geographically separated datacentres, each operating to N+1 redundancy standards. This configuration enables automated failover, maintaining service continuity in the event of disruption. Infrastructure is managed through Infrastructure-as-Code, providing full auditability and enabling swift redeployment when required. Disaster recovery measures include nightly backups, point-in-time database restoration for up to 35 days, and secure storage of submissions in Amazon S3 with versioning. Recovery Time Objectives are defined within the SLA, typically under 48 hours for major incidents. Physical resilience is assured through AWS Availability Zones, which incorporate independent power, cooling, and network systems, alongside strict access controls. Compliance with ISO/IEC 27001 and UK NCSC guidelines is maintained, supported by annual audits and proactive monitoring. Continuous testing and structured release cycles further reduce risk and enhance stability. This comprehensive approach delivers a fault-tolerant, secure, and scalable environment that safeguards data integrity and ensures operational continuity for mission-critical services.
• Outage reporting: Our service employs a multi-channel communication strategy to ensure transparency and timely updates during outages. A public status dashboard provides real-time visibility into system health, incident history, and post-incident reports, enabling stakeholders to monitor service availability at any time. For organisations requiring integration with internal monitoring tools, we offer a REST-based API that delivers live status data and event notifications, supporting automated workflows and proactive incident management. In addition, email alerts are issued for planned maintenance, critical incidents, and service disruptions, ensuring that administrators and key contacts receive immediate notifications. This approach aligns with industry best practices, combining a public dashboard, API integration, and direct email communication to minimise operational impact and maintain trust through transparent reporting.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted through a combination of technical and organisational measures. Role-Based Access Control (RBAC) ensures only authorised users can perform administrative tasks, with roles mapped to specific privileges such as creating flows or editing credentials. Support privileges are granted by licence administrators, and extended supporters have controlled capabilities for troubleshooting without full admin rights. System access requires secure VPN tunnels, unique usernames, and passwords, with all attempts logged and monitored. Additional safeguards include firewalls, encryption, and physical entrance controls, ensuring only authenticated personnel can access sensitive systems and data.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 6 months and 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our organisation operates under a comprehensive Information Security Management System (ISMS) certified to ISO/IEC 27001, ensuring robust governance and continuous improvement. Policies cover key domains including access control, data protection, encryption, vulnerability management, incident response, and secure software development. All employees undergo mandatory security awareness training, and adherence to policies is enforced through technical controls, audits, and automated monitoring.; The reporting structure is clearly defined: the Chief Information Security Officer (CISO) oversees security governance, supported by a dedicated security team responsible for risk assessments, compliance audits, and incident management. Regular reports are submitted to the executive board, ensuring accountability at the highest level.; Compliance is maintained through documented procedures, quarterly reviews, and independent audits. Vulnerability scanning and penetration testing are conducted routinely, with findings tracked and remediated under strict timelines. Incident response processes include escalation protocols, root cause analysis, and post-incident reviews, ensuring lessons learned are integrated into future controls.; This governance framework guarantees that policies are not only documented but actively enforced, delivering a secure, resilient environment aligned with international standards and regulatory requirements such as GDPR and NCSC guidelines.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Our processes are aligned with ISO/IEC 27001, CSA CCM v4.0, and ITIL. Service components are tracked throughout their lifecycle in a centralised Configuration Management Database, ensuring full traceability and version control. Changes undergo formal assessment for security impact, including risk analysis, vulnerability scanning, and compliance checks before approval. Implementation is managed through Infrastructure-as-Code for consistency and auditability, with staged deployments and rollback plans in place. Major changes are reviewed by a Change Advisory Board, and emergency changes follow expedited but documented workflows. Regular audits and monitoring ensure adherence to policies and international standards, maintaining security, transparency, and operational resilience.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Our organisation operates a robust vulnerability management process aligned with ISO/IEC 27001, CSA CCM v4.0, and UK NCSC guidelines. Potential threats are assessed through continuous vulnerability scanning, automated monitoring, and regular penetration testing based on OWASP Top 10. Threat intelligence is sourced from trusted feeds, including NCSC advisories, vendor bulletins, and industry platforms. Security patches are prioritised using CVSS scoring and deployed promptly; ; critical vulnerabilities within 24-48 hours and others in line with SLA commitments. Changes follow controlled workflows using Infrastructure-as-Code for consistency and auditability. Governance includes escalation protocols, independent audits, and regular reviews, ensuring proactive risk mitigation and compliance.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Our organisation employs protective monitoring aligned with ISO/IEC 27001 and UK NCSC guidelines. Potential compromises are identified through continuous monitoring of network traffic, system logs, and user activity using a Security Information and Event Management (SIEM) platform with real-time alerting and anomaly detection. When a potential compromise is detected, incidents are escalated immediately to the Information Security team, triggering our formal Incident Response Plan, which includes containment, investigation, and remediation. Critical incidents are addressed within one hour, with full resolution timelines defined by SLA commitments. Post-incident reviews ensure lessons learned are integrated into future controls, maintaining compliance and resilience.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: Our organisation operates a formal incident management process aligned with ISO/IEC 27001 and ISO 27035. Pre-defined workflows exist for common events such as data breaches, service outages, and unauthorised access attempts. Users can report incidents through multiple channels, including a dedicated service desk, secure web portal, and 24/7 email hotline. Once reported, incidents are logged, categorised by severity, and escalated according to defined response protocols. We provide detailed incident reports to affected stakeholders, including root cause analysis, remediation actions, and timelines, typically within SLA commitments. Post-incident reviews ensure lessons learned are integrated into future controls, maintaining compliance and continuous improvement.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 5%
• Between £250,000 and £500,000: 10%
• Between £500,001 and £1,000,000: 15%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 25%
• Over £5,000,001: 30%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Assurance Lab
• ISO/IEC 27001 accreditation date: Thursday 29 May 2025
• What the ISO/IEC 27001 doesn’t cover: Internal business systems (CRM, HR, finance), marketing websites, any customer-specific integrations not operated by UNIwise.
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: De49b4f9-26ff-4fbc-b419-4cfcf05e8adb
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications:
  • ISO27018‑aligned controls (WISEflow’s TOMs and DPA)
  • GDPR-Library EU Participation
  • (AWS) SOC1, SOC2, SOC3 and Cyber essentials Plus

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Anders.Filtenborg@uniwise.dk. Tell them what format you need. It will help if you say what assistive technology you use.