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Deloitte LLP

Programme and Project Control Technology Implementation & Run Services

Deloitte provides services to clients looking to implement project control solutions to manage the delivery of their major and capital programmes. We offer strategy, planning, design, implementation, run and operate services, for a wide range of Project, Contract, Reporting, Data and Document Control systems in the cloud and on premise.

Features

  • Diagnostics, Maturity Assessment, Health Check, Requirements Capture
  • Strategy and Roadmap in line with the as-is findings
  • Designing the to-be architecture for Programme Management Systems
  • Implementation, including delivery support and business change
  • Design and implementation reporting, predictive analytics and Artificial Intelligence capabilities
  • Data Alignment, cleansing, transformation and migration
  • End to End testing against business processes covering project controls
  • Implementing Data Management, Document Control and Common Data Environment Solutions
  • Procurement Support from Specification and Selection to assessment and award
  • Run and Manage leading solutions including Oracle, Microsoft and Prism

Benefits

  • Rapid deployment of programme control solutions using Deloitte accelerators
  • Rapid deployment of Reporting solutions using proven Management information accelerators
  • Reduces business risk using a proven business change model
  • Ensures the delivery is business driven and technology led
  • Access to experts with in-depth product knowledge and market trends
  • Vendor agnostic
  • Achieves early business value through our run and operate service
  • Improved data quality and insight using our data management methodology
  • Vendor relationships to accelerate delivery of predictive and AI capabilities

Pricing

£450 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 5 6 8 7 1 6 3 7 0 3 4 1 6 7

Contact

Deloitte LLP Donna Farrell
Telephone: 0207 303 0913
Email: publicsectorbidteam@deloitte.co.uk

Planning

Planning service
Yes
How the planning service works
Deloitte’s programme and project control technology service is used by client’s looking to transform their controls functions through the implementation of new or upgrade of their cloud solutions. Our service is led and delivered by a team of SMEs across project controls software and programme/project controls processes. We will work with the key stakeholders across the business and technology functions to understand the as-is, the level of maturity required and understand the key requirements across strategy, processes, data, reporting and technology.
We will define the target architecture, in-line with a implementation roadmap. We will evaluate the delivery options by either utilising existing solutions, or engage with vendors and cloud solution providers to mobilise the required platforms. We also provide a run and operate service for client's looking for support with executing their services. Our service includes project delivery, from capturing requirements, converting these into configuration and integration requirements, followed by implementation. We will also support data requirements, including supporting the alignment of data (i.e. work breakdown structure) across systems, and support the implementation of the reports, predictive analytics and AI. Finally, we will support all business change activities from impact assessments, to developing training materials and leading service transition activities.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We will conduct a business training needs analysis to understand your training requirements across the various stakeholder groups who might be impacted by this change. We will work with business change leads and business sponsors to define a plan covering engagement, training and post go-live support. Our shared plan will enable us to define and implement training and we can tailor this to meet the needs of the buyers organisation.
We provide a variety of training to buyers including:
1. Training to project team members including peer-to-peer support, agile coaching, on-the-job coaching and training on delivery methods, and delivery in mixed teams.
2. Training to other business stakeholders such as Product Owners, SROs, Project / Programme Directors and PMOs covering key programme and project control processes across cost, schedule, resource, reporting, contract and finance management.
3. Training to end users, such as developing online training, delivering face-to-face training, creating guidance documents
4. Training support staff covering administration of the cloud services, including FAQs and admin guides.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We support clients with migrating from existing to new cloud services. This is achieved through understand the existing set-up including processes, data and integration. We will work with you to define the to-be state, including working with vendors to mobilise the new cloud solutions and managing the transition from one cloud service to another. We will also support any migration activities covering data, business change and the testing of new services. As part of the migration, we will also support procurement and commercial activities in any vendor/market analysis to ensure we are mobilising the right services that meet business requirements and in-line with security and technology principles. As part of our plan, we will also ensure we do not disrupt any existing live services and will work with the various stakeholders to ensure the migration is coordinated. As a alternative option, we also provide the ability to run and operate your service, including hosting technology solutions, to filling key roles required to operate your end to end business processes.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
We provide support for services that we have built and implemented. The exact scope of support services is agreed on a case-by-case basis to match buyer needs, and can include:
1. First line support for users
2. Second or third line support for users
3. Ticket tracking and resolution
4. Continuous delivery of bug fixes and enhancements
5. Monitoring of user feedback, and maintenance of a backlog of enhancement / improvement needs
6. Continuous improvement services to address further needs

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
We can offer different support levels based on the service requirement. We would agree this with the client at the time of order. Cost may be in accordance with our rate card/pricing document.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI Assurance UK Limited
ISO/IEC 27001 accreditation date
01/04/2022
What the ISO/IEC 27001 doesn’t cover
The scope of the Information Security Management System is limited to the scope of Deloitte LLP and its subsidiaries in the UK, Gibraltar, Switzerland and Liechtenstein.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Deloitte is committed to delivering effective stewardship of the natural environment both with our clients and within communities. We do this through our methodologies, how we run projects, how we work in partnership with our Social Value Delivery Partners and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the Social Value Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of commitments.
We have infrastructure in place to deliver against this theme. Our Social Value Team manages our ecosystem of Social Value Delivery Partners, and shapes our commitments for delivering additional environmental benefits and influencing environmental improvement and protection. This is done in collaboration with our WorldClimate team, Responsible Business team and Net Zero Transformation, Strategy and Innovation Team.
Our WorldClimate strategy focuses on four objectives where we can make the biggest impact: achieving Net Zero by 2030: Operating Green; empowering individuals through education and sustainability challenges/tools; and engaging ecosystems by collaborating with our clients, alliance partners, NGOs, industry groups, suppliers, and others to address climate change at a systems and operations level.
Our engagement teams can undertake volunteering activities with our climate related Social Value Delivery Partners as social value commitments, contributing to habitat creation and increasing biodiversity (e.g. WWT, WDC). We also have partnerships where we can co-design commitments around green skills, green jobs and carbon literacy.

Covid-19 recovery

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Tackling economic inequality

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Equal opportunity

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with this theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to each engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated SV Team provides the bidding and governance infrastructure to deliver against all 5 themes. The team manages our ecosystem of SV delivery partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes are met.
Via our social impact strategy, 5 Million Futures (5MF), we also have access to a broad range of societal partners across 24 geographies in the UK, 16 nationwide partnerships and 34 partnerships with schools. The priority areas within our strategy are digital skills, education and employability, with inclusion at their core. The Strategy focuses the firm's resources and efforts on addressing inequality, helping people/communities to develop job skills and recover from the impact of the Covid-19 pandemic, improve educational outcomes and access opportunities to succeed in this rapidly changing economy. We have also co-developed a range of products and services with our 30+ Social Value Delivery Partners, enabling us to deliver a range of activities specific to an engagement.

Wellbeing

Deloitte is committed to integrating the five Social Value (SV) themes within the UK Government’s SV Model into engagements through our methodologies, how we run projects, how we work in partnership with other organisations and how we think about the future direction of our business. Specific action we would take to support a client with the wellbeing theme would depend on the scale and scope of the engagement, the SV Model Award Criteria (MACs) deemed relevant to the contract, and the locality/beneficiaries/ communities we are targeting.
Each engagement will be designed as an impact led service, with Social Value run as a workstream in parallel with the core phases/deliverables of the contract. A Social Value Lead will be assigned to an engagement to agree KPIs and oversee progress and delivery of SV commitments.
Our dedicated Social Value Team provides the bidding and governance infrastructure to support engagement teams. The team manages our ecosystem of Social Value Delivery Partners, shapes our commitments, promotes good practice, and monitors delivery/impact for our clients to ensure the policy outcomes of improving the health and wellbeing within the contract workforce and community cohesion are met.
We have an extensive programme of wellbeing initiatives, tools and events to support our contract workforce. Our Future of Wellbeing team also specialises in wellbeing impact measurement, strategy, and culture, and can work with clients on improving these areas in their organisation. Their methodology is informed by best practice from around the world (e.g. CIPD, COMB-model of behaviour change, World Happiness Report, BSI ISO 45003, Thriving at work standards Stevenson/Farmer, City Mental Health Alliance).

Pricing

Price
£450 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectorbidteam@deloitte.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.