Enablement Services
For Aridhia's DRE Subscription customers who need additional support, we provide the following services, centered around data engineering, data standardisation, data access request workflow customisation, data pipeline development, R Shiny Application development, training, project management and other support services.
Features
- Standardize and harmonize healthcare data for research and analytics purposes
- Design bespoke data access request processes
- Custom-built multi-modal data pipelines
- Bespoke R Shiny application development
- Deployment of Shiny/Containerised/3rd-party applications into Workspaces environment
- Populating catalogue and dictionary metadata into FAIR Data Services
Benefits
- Take advantage of industry expertise
- Increases interoperability of your data through a common data model
- Fast development and deployment of applications
- Ensures you are meeting privacy and security standards
- Engineers tailor specific solutions to your data requirements
Pricing
£550 to £2,250 a unit a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
8 5 8 2 0 9 4 2 7 6 4 6 8 3 0
Contact
Aridhia Informatics Ltd
Andrew Fox
Telephone: 0131 560 1470
Email: andrew.fox@aridhia.com
Planning
- Planning service
- Yes
- How the planning service works
- Design and consultancy services for the implementation and rollout of Aridhia's Digital Research Environment.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Aridhia DRE
Training
- Training service provided
- Yes
- How the training service works
- Extended training sessions for the Aridhia DRE.
- Training is tied to specific services
- Yes
- Services the training service works with
- Aridhia DRE
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- These services are for customers of the Aridhia DRE or TRE.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 1 Hour
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support is for the Aridhia DRE, details can be found on the Aridhia Knowledge Base. https://knowledgebase.aridhia.io/support-and-slas
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- 19/04/2024
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- HITRUST
- NHS Digital Data Security and Protection Toolkit
- ISO 27701
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Wellbeing
Covid-19 recovery
Aridhia has worked on several Covid-19 projects, starting with the set-up of the NHS Nightingale Hospital. This project required the rapid deployment of a secure and stable digital infrastructure. The technical and project management teams at Aridhia dealt with everything from licensing requirements to Microsoft Azure capacity issues, so that digital solutions could be put in place. Said solutions were used to provide a wide variety of logistical services to NHS Nightingale. Aridhia continued to support the underlying digital environment in terms of alerts, reporting and ensuring the ongoing information security of the environment for Nightingale. The ICODA Workbench was developed by Aridhia to support Covid-19 exemplar studies and research projects, with funding from the Bill & Melinda Gates Foundation. For example, the ICODA Grand Challenges project allows research groups across the globe to focus on learning more about the nature of SARS-COV-2, and not on the underlying data management and governance infrastructure. This allowed teams to provide insight into improved treatments, targeted mitigation measures to stem transmission, and more. See https://icoda-research.org/Wellbeing
We are proud to have sponsored last year’s Data Science for Social Good UK (DSSGx) Datafest 2023 and look forward to our involvement in 2024. DSSGx is an affiliate program of the Data Science for Social Good (DSSG) program which is run from Carnegie Mellon University (CMU), Pittsburgh, Pennsylvania. DSSG aims to help not-for-profit organisations and government bodies to achieve more with their data so that they can fulfil their mission of bettering the world and people’s lives. To achieve this, DSSG gives these organisations access to top-tier data scientists who help them to maximise the effectiveness of their data. Datafest 2023, the DSSGx UK summer programme, is led by the University of Warwick. Fellows were selected from a long list of over 400 applicants and organised into four teams, each of which had 12 weeks to solve a specific data challenge for a government department or not-for-profit organisation. Each team was aided by DSSG mentors in data science and project management. For the challenge, Aridhia provisioned each team with a DRE workspace so that they could collaborate with each other from their remote locations. Since the Covid-19 pandemic, the challenge has been run remotely, so a secure online collaboration environment was a critical tool for the success of the programme. We were happy that we were able to provide these Workspaces at short notice, onboard all users smoothly, and provide ongoing support for the teams who required it.
Pricing
- Price
- £550 to £2,250 a unit a day
- Discount for educational organisations
- Yes