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Aridhia Informatics Ltd

Enablement Services

For Aridhia's DRE Subscription customers who need additional support, we provide the following services, centered around data engineering, data standardisation, data access request workflow customisation, data pipeline development, R Shiny Application development, training, project management and other support services.

Features

  • Standardize and harmonize healthcare data for research and analytics purposes
  • Design bespoke data access request processes
  • Custom-built multi-modal data pipelines
  • Bespoke R Shiny application development
  • Deployment of Shiny/Containerised/3rd-party applications into Workspaces environment
  • Populating catalogue and dictionary metadata into FAIR Data Services

Benefits

  • Take advantage of industry expertise
  • Increases interoperability of your data through a common data model
  • Fast development and deployment of applications
  • Ensures you are meeting privacy and security standards
  • Engineers tailor specific solutions to your data requirements

Pricing

£550 to £2,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.fox@aridhia.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 5 8 2 0 9 4 2 7 6 4 6 8 3 0

Contact

Aridhia Informatics Ltd Andrew Fox
Telephone: 0131 560 1470
Email: andrew.fox@aridhia.com

Planning

Planning service
Yes
How the planning service works
Design and consultancy services for the implementation and rollout of Aridhia's Digital Research Environment.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Aridhia DRE

Training

Training service provided
Yes
How the training service works
Extended training sessions for the Aridhia DRE.
Training is tied to specific services
Yes
Services the training service works with
Aridhia DRE

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
These services are for customers of the Aridhia DRE or TRE.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 Hour
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support is for the Aridhia DRE, details can be found on the Aridhia Knowledge Base. https://knowledgebase.aridhia.io/support-and-slas

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
19/04/2024
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • HITRUST
  • NHS Digital Data Security and Protection Toolkit
  • ISO 27701

Social Value

Social Value

Social Value

  • Covid-19 recovery
  • Wellbeing

Covid-19 recovery

Aridhia has worked on several Covid-19 projects, starting with the set-up of the NHS Nightingale Hospital. This project required the rapid deployment of a secure and stable digital infrastructure. The technical and project management teams at Aridhia dealt with everything from licensing requirements to Microsoft Azure capacity issues, so that digital solutions could be put in place. Said solutions were used to provide a wide variety of logistical services to NHS Nightingale. Aridhia continued to support the underlying digital environment in terms of alerts, reporting and ensuring the ongoing information security of the environment for Nightingale. The ICODA Workbench was developed by Aridhia to support Covid-19 exemplar studies and research projects, with funding from the Bill & Melinda Gates Foundation. For example, the ICODA Grand Challenges project allows research groups across the globe to focus on learning more about the nature of SARS-COV-2, and not on the underlying data management and governance infrastructure. This allowed teams to provide insight into improved treatments, targeted mitigation measures to stem transmission, and more. See https://icoda-research.org/

Wellbeing

We are proud to have sponsored last year’s Data Science for Social Good UK (DSSGx) Datafest 2023 and look forward to our involvement in 2024. DSSGx is an affiliate program of the Data Science for Social Good (DSSG) program which is run from Carnegie Mellon University (CMU), Pittsburgh, Pennsylvania. DSSG aims to help not-for-profit organisations and government bodies to achieve more with their data so that they can fulfil their mission of bettering the world and people’s lives. To achieve this, DSSG gives these organisations access to top-tier data scientists who help them to maximise the effectiveness of their data. Datafest 2023, the DSSGx UK summer programme, is led by the University of Warwick. Fellows were selected from a long list of over 400 applicants and organised into four teams, each of which had 12 weeks to solve a specific data challenge for a government department or not-for-profit organisation. Each team was aided by DSSG mentors in data science and project management. For the challenge, Aridhia provisioned each team with a DRE workspace so that they could collaborate with each other from their remote locations. Since the Covid-19 pandemic, the challenge has been run remotely, so a secure online collaboration environment was a critical tool for the success of the programme. We were happy that we were able to provide these Workspaces at short notice, onboard all users smoothly, and provide ongoing support for the teams who required it.

Pricing

Price
£550 to £2,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at andrew.fox@aridhia.com. Tell them what format you need. It will help if you say what assistive technology you use.