Cantium Business Solutions
EIS (Cantium) Data Protection Officer (DPO) as a Service; DPOaaS
A qualified and experienced DPO will act as your official regulatory point of contact for compliance with UK Data Privacy Laws and conduct all tasks required of the DPO under Article 38 of the General Data Protection Regulation. Data Health checks, data collection coordination, evaluations and auditing.
Features
- DPO service desk and cloud based data solution
- Advice on legal obligations and good practice
- Support with Data Protection policies and procedures
- Monitor compliance of GDPR and data protection legislation
- Support with requests for information for FOI's and SAR's
- Data Protection impact assessments
- Investigate data breaches
- Strategic planning
- Data protection awareness and staff training
- Annual Evaluation of compliance audit and reporting
Benefits
- Meets all GDPR legislative requirements
- Named Data Protection Officer (DPO)
- Central point of contact for all data protection issues
- Experienced DPO service supporting over 300 organisations
- Liaison with 3rd parties such as ICO
Pricing
£800 a unit a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
8 5 8 5 3 1 4 1 8 5 9 5 6 3 0
Contact
Cantium Business Solutions
EIS Bids
Telephone: 03301650000
Email: bids@eis.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- Our DPOaaS solutions can include staff training and awareness sessions. This can be designed around the needs of the customer and delivered onsite or at one of our training facilities. Remote training and awareness is included as standard within the DPO service, and on-site training/audit services are available.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security audit services
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Webchat is accessible via an online client embedded in our website. Existing customer need to log into their dedicated user area and can access the webchat feature via a dedicated link. This opens a new window within their browser and instigates a live webchat with the next available operative. Messaging is text based and supports the transfer of files and information via the secure channel. A full audit of the live chat history and transcript is available to the user in their dedicated user area for future reference.
- Web chat accessibility testing
- Webchat testing with assistive technology users has not been undertaken to date.
- Support levels
- The following support is standard as part of the DPO Service: Initial scoping/health check. DPO service desk. Advise on the development of suitable data protection policies and procedures. Advice and guidance on legal obligations. Ongoing compliance monitoring. Support with requests for information for FOI's and SAR's. Advice on the undertaking of Data Protection Impact Assessments. First point of contact for supervisory authority, Advise on internal data collection, processing and retention activities. Advise and when data breaches are to be investigated. Advise on remedial action to be taken. Support with management of data privacy impact assessments. Support with strategic planning for data protection. Additional services can be provided at addition cost: Data protection awareness and training sessions for staff. Annual evaluation of compliance audit and reporting.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- 03/04/2023
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Cantium is an ISO 14001 accredited, cloud-first technology provider. We have set a net zero target of being carbon neutral by 2030 within our Carbon Reduction Policy, in line with our corporate strategy.
We strive to purchase goods/services that have a minimal impact upon the environment. Factors taken into consideration include sustainability of resource production, transportation, full life energy/raw material consumption, waste production and recycling percentage. Our buildings have also been upgraded to reduce energy and water use, with LED lighting, motion sensors, draught proofing, heating controls, insulation, smart meters and controls. One of our sites was recently part of a project to install an additional 1,300 solar panels on 5 of their buildings, these panels now generate the equivalent of 423 kilowatt at peak.
To improve sustainability and energy efficiency, we continually review the most up to date ways of working. This includes considering environmental impact and sustainability as part of solution design. We aim to repurpose hardware rather than buy new. Energy efficiency is a key selection criterion for any devices, working with suppliers committed to reducing carbon and ecological footprint. We have extended our kit lifecycle from 5 to 7 years or, where possible, extended support agreements to reduce replacement of items for WEEE. As part of our relationship with our partner SWEEEP Kuusakoski, we have recycled over 1,000 pieces of unusable IT hardware which would otherwise have been destined for landfill. Instead of redundant ICT equipment being condemned to landfill, we actively participate in reissuing equipment to local communities and schools (subject to applicable security requirements). This not only serves as an environmental benefit but a societal one too.
We take a virtual first approach to business interactions wherever possible, encouraging employees to engage through online platforms in the first instance, to reduce unnecessary business travel.Covid-19 recovery
We are committed to helping the communities we serve recover from the impacts of the COVID-19 pandemic. Our CSR Policy sets out our future strategic vision; ‘increasing opportunities, improving outcomes’, including, investing more time in volunteering within our local communities to engage with groups at a local level, expanding mentoring programmes and outreach work within the community.
Cantium currently pledge our support through:
• Encouraging our staff to play an active role in their communities, supporting and recognising the value of employee volunteering through one paid day’s leave every year for each employee to volunteer with a project of their choice.
• Selecting and promoting a ‘charity of the year’.
• Partnering with the Payroll Giving Scheme to allow employees to make donations to local or national charities directly from their gross pay.
• Organising two annual charity days to support i) national and ii) local charities, such as football tournaments, fun runs or bake sales.
• Inviting staff to nominate charities of personal significance to them for review by a Cantium panel with a commitment to match the amount staff raise up to an agreed amount.
• Our support for local charities and not-for-profit organisations also extends to sponsorship of events and equipment.
To promote local investment and growth, we also procure locally wherever possible, sourcing from SMEs (small to medium-sized enterprises) whenever feasible.
We appreciate the challenging economic times we are all still facing and ensure our employees are fully supported through financial advice, guidance and support to enable them to create a suitable work/ life balance. Our counselling service, Support Line, offers confidential advice to all Cantium staff on topics such as: stress at work, loss or bereavement, depression or anxiety, substance issues and worries concerning money or debt.Tackling economic inequality
As a technology supplier in a constantly evolving digital world, we understand the importance of supporting society to improve digital skills shortages and tackle economic inequality.
Cantium is a socially inclusive business and we place great emphasis on equal economic opportunities for all, which is why we participate in apprenticeship schemes such as the DWP Kickstart Scheme, designed to create high-quality 6-month apprenticeship placements across the country for young people aged 16-24 on Universal Credit. As part of each placement, apprentices are provided with hands-on experience with a dedicated mentor to guide and support them through their learning and development. Our primary goal is to encourage skills development, with a view to offering permanent positions within the business to successful placements.
During the last iteration of the Kickstart scheme, 9 candidates were interviewed, resulting in 3 Kickstart placements. We are delighted that following these 3 placements, they have now taken permanent positions of employment with Cantium.
To support further within the communities we serve, we have partnered with schools to deliver workshop sessions as part of a Digital Inclusion project within Kent and are open to extending further projects to customers through this framework. We also actively engage with higher education providers to offer placements and employment opportunities to graduate leavers.Equal opportunity
As an ethical organisation, we promote inclusion, equality and diversity across every area of our business. Every new employee joining the company must complete mandatory diversity training, which is regularly refreshed every 2 years to ensure continued awareness.
Our staff are our greatest asset. Therefore, we take care to ensure we are recruiting and maintaining the best candidates, regardless of race, gender or disability.
Our detailed Inclusion and Diversity Policy sets out our standards which all employees must uphold. The principles of this policy are embedded in our People Strategy and all policies and procedures are regularly monitored and reviewed.
To accommodate the needs of our employees and tackle inequality in the workforce, flexible working is an embedded culture within our organisation. This ensures business needs are met and encourages more diversity in the workplace with our ethos that ‘work is not a place’.
We have affirmed our commitment to be disability aware throughout our organisation by becoming a Level 1 Disability Confident Committed Employer and working towards the Level 2 status which highlights how our processes, from recruitment through to ongoing support in the workplace, engage and embrace people with disabilities to help them reach their full potential. We have also pledged our support through the Armed Forces Covenant, which seeks to support ex-military personnel through access to training and work placements.Wellbeing
Improving wellbeing, both internally for our employees and externally, through community engagement, is a core focus for Cantium. In a digitally-driven world, it is vital that we ensure people are supported, both from a physical and mental health perspective.
Promoting wellbeing to our customers and within the community starts with first ensuring our employees are supported and cared for. Our company culture is to nurture and support each other, creating an inclusive environment where each team member’s wellbeing is important. These values are embedded into our Wellbeing Policy and Wellbeing Action Plan, which are monitored and updated on a regular basis. To promote and uphold the vision within the policy, we have a network of nominated Wellbeing Champions and Mental Health First Aiders across every area of our business, committed to supporting other staff members and advocating wellbeing for all. Through our corporate intranet, Candoo, our employees have an extensive range of supportive tools and advisors within the wellbeing hub, home to information and ideas to engage, empower and enable staff to prioritise their wellbeing, to take care of themselves and encourage others to do the same.
For any staff seeking advise but wishing to remain anonymous, we have a dedicated employee assistance programme and support line to listen and provide guidance for those in need.
To ensure regular engagement, we run wellbeing campaigns throughout the year and arrange bi-annual staff surveys to monitor employee contentment. We also have a dedicated Mental Health Awareness week, where workshops and webinars are run across the week and employees are encouraged to take time to reflect on their own wellbeing.
Pricing
- Price
- £800 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bids@eis.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.