Ultima AntiSocial Blocklist
The AntiSocial Engineer's AntiSocial Blocklist is an extensive collection of potentially malicious domains. Avoiding web phishing through blocking servers that impersonate companies and common brands. The data provided used to protect employees from phishing and vulnerabilities. Helps proactively avoid web based phishing through employee protection on the internet.
Features
- Database of top website domains including full permutations, updated continually.
- Personalised company and supplier blocklist, including permutations.
- Typo, IDN and hyphenation permutations for thorough anti-phishing.
- Access to our secure restAPI with unlimited requests.
- Active domain monitoring, seeking impersonation domains and login portals.
- Condensed blocklist versions available for mail and network systems.
- Ability to retrieve results from large data instantly and effectively.
Benefits
- Preempts domains that could be used for malicious activity.
- Prevents phishing emails getting into inboxes.
- Prevents employees being directed to fake login portals/websites.
- Helps to combat CEO fraud through impersonating domains.
- Secures brand image and reputation.
Pricing
£156 to £390 a unit a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
8 5 8 9 0 9 2 1 5 5 0 3 6 7 2
Contact
Ultima Business Solutions Ltd
Ultima Bid Office
Telephone: +44333 0158000
Email: publicsectorbids@ultima.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- No service constraints.
- System requirements
-
- Compatible hardware that incorporates blocklists
- Internet connectivity.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Email and online ticketing support: Monitored 9:00 A.M. to 5:00 P.M. Monday - Friday. Communications received outside of office hours will be collected, however, no action can be guaranteed until the next working day. Weekend and bank holiday response times may vary.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 A
- Web chat accessibility testing
- N/A
- Onsite support
- Yes, at extra cost
- Support levels
- The Service Provider will respond to service-related incidents and/or requests submitted by the customer within the following time frames: 0-4 hours (during business hours) for issues classified as a high priority. Within 24 hours for issues classified as medium priority. Within 2 working days for issues classified as low priority. An account manager and technical engineer are assigned to each customer.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We will work with key stakeholders to capture the scope, deliverables and acceptance criteria within a formal Statement of Work or Schedule of Engagement, before initiating and running the project in accordance with our Advisory Service, Agile or PRINCE2 stage-based methodology. Where Project Management services are taken, additional governance activities will be provided, commensurate with the size, scale and complexity of the engagement. Acting as a centre of excellence, our PMO provides everything from practice management, training and skills development, to maintaining control over time, cost and quality constraints, ensuring that each engagement is delivered efficiently and effectively.
- Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Our blocklisting service holds no user data sets, making off-boarding as easy as cancelling a direct debit and requesting a copy of your customer data we hold.
- End-of-contract process
- At the end of the contract, the customer has the option of exiting or renewing the arrangement.
Using the service
- Web browser interface
- No
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- API can integrate with enterprise MDM solutions.
- Service interface
- No
- User support accessibility
- WCAG 2.1 A
- API
- Yes
- What users can and can't do using the API
-
Submit customisable API requests to our database using a variety of methods. Integrate with industry platforms such as Splunk or Office365.
Users will be in a 'read only' state and will not be able to alter our database via the API. - API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- ODF
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
-
Customers can have a custom database created that focuses on permutations of their own domain names and suppliers. In addition to our main records, customers can receive access to a customised API endpoint.
All customisation is done on request.
Scaling
- Independence of resources
- Enterprises are provided access to a standalone server, ensuring full availability.
Analytics
- Service usage metrics
- Yes
- Metrics types
- We can report on API requests, user bandwidth and other similar factors.
- Reporting types
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Data can be extracted from our platform in several formats; CSV, XLSX, SQLite & JSON can be dispatched upon request or via our API live.
- Data export formats
-
- CSV
- ODF
- Other
- Other data export formats
-
- JSON
- XML
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- Private network or public sector network
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- We will maintain a 99.9% uptime guarantee.
- Approach to resilience
- This information is available on request.
- Outage reporting
- Email alerts are provided, normally in advance.
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
- We use a tiered hierarchy of access to prohibit unauthorised use.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Identity federation with existing provider (for example Google Apps)
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- Between 6 months and 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Lloyd's Register
- ISO/IEC 27001 accreditation date
- 23/08/2021
- What the ISO/IEC 27001 doesn’t cover
- The certificate covers all areas relevant to this service.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- We incorporate industry best practice and undertake cyber essentials plus audits.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- From project initiation, changes will be kept to an agreed schedule, all changes will be tested before implementation on a staging environment. Once satisfied, the changes are then released to live production.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Regular authenticated vulnerability scans address most update related patches. Critical high and medium security patches are applied within 2 days.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- All endpoints are secured with Crowdstrike as well as Intrusion Detection Service software.
- Incident management type
- Supplier-defined controls
- Incident management approach
- All incidents are handled in accordance with our incident management policy that is available on request.
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
Fighting climate change
Specific targets will be agreed with each customer at contract commencement, such as dedicated hours to a cause, green consultancy, or activities in the local area. However, at a broader level Ultima will deliver wider benefits. Our services are carried out remotely, wherever possible, reducing carbon emissions. Public transport will be encouraged for any mandatory travel. This ensures that customers working with us will have low supply chain carbon emissions. The services provided will also enable our customers to reduce their carbon emissions. For example, reduction of hardware and datacentre reliance through hosting and management. Resources used will be maximised through replicated use, reducing overall impact on the environment. Additionally, for every new member of staff hired, Ultima will plant one tree to offset their carbon footprint. Therefore, through working with Ultima, customers are reducing carbon emissions through a greener supply chain, and through reduction of their own infrastructure.Covid-19 recovery
Specific targets will be agreed with each customer at contract commencement, such as dedicated hours to CV/interview training, work placement targets, or retraining. However, at a broader level Ultima will deliver wider benefits. Working with Ultima will enable cloud services, and therefore, flexibility to effective and reliable remote working for customers. Therefore, those most vulnerable will have better access to IT services and allow efficient social distancing. Furthermore, Ultima is committed to the mental health of those working with us. Support will be offered to anyone working on each customer contract.Tackling economic inequality
Specific targets will be agreed with each customer at contract commencement, such as percentage of SME supply chain, work placement targets, or apprenticeships. However, at a broader level Ultima will deliver wider benefits. By working with Ultima, customers will be spending with an organisation with the flexibility to work directly with SMEs, and can offer this as a choice. Ultima work with SMEs as part of the supply chain. Therefore, customers are supporting SMEs through working with Ultima.Equal opportunity
Specific targets will be agreed with each customer at contract commencement, such as targeted training, work placement targets, or apprenticeships. However, at a broader level Ultima will deliver wider benefits. Ultima are committed to ending modern slavery. This is demonstrated through the actions outlined in the modern slavery statement. Therefore, by working with Ultima, customers are actively reducing risks associated to modern slavery via their supply chain.
Pricing
- Price
- £156 to £390 a unit a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
-
Access to the basic AntiSocial Blocklist
No access to API